We had a reservation on Tuesday, December 9 at 7 pm. The restaurant was busy and the staff seemed unprepared. Once we were seated around 7:15 and our orders placed, the wait staff was fairly nonexistent. We were brought glasses of water but no silverware. My husband had ordered a glass of wine which didn't show up until well after our food was brought. They did comp the wine but the whole experience was not good and the food was just okay. We expected a better experience based on the prices they charge. We won't return.
Barbara
Lovely environment. Have eaten here many times... food was better than usual and had a really nice time!
Paul
My wife and I have been wanting to eat at Longleaf for several years. Her birthday is Dec. 6, but work forced us to celebrate last night instead. We made plans to see the holiday lights at the gardens and then finally have dinner at Longleaf. We were pumped for our reservation last night, and got even more excited when we walked in the door. The place is immaculate! The tables, the fireplace, the floor to ceiling windows. Everything about the overall vibe screamed classy. We were greeted and seated right away...it was 9pm. We sat down, were served water and told our server would be right over. No problem at all. Then, everything went down hill from there. I've been serving tables for the past 24 years having worked in all levels of service from high volume fast paced casual to white table cloth fine dining. We received possibly the worst service Ive ever gotten since I began serving tables. Our server, Montarae, skipped almost every step of service there is except the greet, taking the order, and delivering the bill. We were so excited to eat at Longleaf and the service we got completely ruined our evening. We were going to enjoy the holiday lights some more after dinner, but instead just went home out of disappointment. Monatrae either didn't seem to care about giving us even decent service let alone good service, or maybe she thought that we weren't worth the time and effort. Very bad and disappointing first impression after wanting to dine there for years, because of the service. 1 star.
Char
For the price I think 3.5 stars is fair. We came for Holiday Nights and it really is a great double date spot. The restaurant is beautiful and feels high end and modern. The food had some seasoning issues though. The half chicken tasted only of rosemary and needed salt and acid. The scallops were absolutely delicious and the frisée was a great touch, but the menu mentioned a bacon jam and I did not taste any bacon at all. My friend enjoyed his steak au poivre. Another friend had the duck confit which she said was delicious and well seasoned, although the beans and sun dried tomatoes did not seem to work with the dish. Service was standard. Holiday Nights are always packed so it gets busy, but everything moved at a normal pace. Overall, upscale, beautiful, expensive, and mostly great.
Afsaneh
Love the burgers at Longleaf! This time we also tried the beef cheek and it was fantastic! Grateful to all of the staff for handling everything so smoothly on such a busy evening.
Paisley
Longleaf called me day of and told me they had cancelled my reservation and gave no reason as to why it was cancelled.
Stephanie
The staff was lovely, the restaurant was overwhelmed. The staff did their best, yet they could not adequately handle the bookings. No critique of the service. The restaurant needs to rethink its booking during the holidays. There nothing wrong with booking fewer tables, and not overwhelming the kitchen or the staff.
April
My daughter and I have an annual tradition of going to eat at Longleaf before walking around the Garden Lights. This time, as per usual, the food was great, the service was excellent (ask for Reece!) and the ambience was warm & inviting. We thoroughly enjoyed the clam chowder, fish & chips (their homemade tartar sauce is awesome) and the lamb pasta (also with homemade noodles). I'd highly recommend going the next time you visit the Botanical Gardens - or even just for a nice night out!
Martine
We dined here before we viewed the Holiday Lights at the Botanical Gardens. I made our reservations the beginning of October and we were seated outside in a “ bubble room”, what is normally the patio when it's warm outside (which is usually beautiful). We were stuck in a back corner(very disappointing). When I asked for inside seats, she stated none were available? (I saw a few open tables for 3)? We were also in that corner with a party sooo noisy, I couldn't hear my daughter talking to me, sitting just across me. My food was great- Caesar salad and filet💯, my husband had fish and chips( fries were great, fish not really. My daughter had pork cheek appetizer, loved it! But beef cheek pasta, not so much😣. Not much flavor and pasta wasn't cooked enough. Service, however, was amazing( a bit slow) but they were busy! Our waiter was awesome and was very friendly and accommodating! We will go see the beautiful Holiday Lights next year, but we won't be dining at Longleaf . Not worth almost $ 300 for food that wasn't really enjoyed by 2/3 guests.
Jaimie
Excellent experience!! Our server for some Reason stopped addressing, speaking and looking at me and only addressed my husband throughout the dinner. Felt very discriminated against.
Food and service were good, but overpriced because it's inside the Gardens. Overall though, the convenience made it nice.
Brent
Overall it was a pleasant experience. It was convenient to have dinner prior to enjoying the Holiday Lights. The risotto with short rib was delicious as was the fish. The New England Clam Chowder disappointing. Our server was very competent and friendly
Karen
We had a nice dinner here before we saw the holiday lights at the Botanical Garden. The food was great and the view was nice. The only complaint was that we were seated in an area that apparently did not have a server or the server was late. Our reservation was for 5:30. We were seated by 5:20 or so and had no one even approach us or bring water. After 15 minutes of waiting, a manager walked by and we mentioned it to him. He said he would check on our server and the server in the adjoining area, Najerai, overheard the conversation and immediately came to take our order and proceeded to take over as our server for the duration of our meal. She did not have to do that and we greatly appreciate the amazing service she provided! More servers should be as proactive as she was. What started out as a frustrating dining experience for us, quickly turned positive thanks to Najerai.
Tracie
Seat by the fireplace was perfect for the elders with us. They enjoyed the chowder and pork belly. My grilled salmon on the harvest salad was well seasoned and tasty. Coffee service & cappuccino impressed the elders. They really enjoyed their visit. Thanks much to our server for seating us by the fire.
megan
Longleaf got a new chef. The fish fry is NOT the same it use to be. We went for the fish and it was not good at all. Smelled like it was dipped in chemicals or bleach. They should go back to the halibut. Otherwise, great service.
We had a reservation on Tuesday, December 9 at 7 pm. The restaurant was busy and the staff seemed unprepared. Once we were seated around 7:15 and our orders placed, the wait staff was fairly nonexistent. We were brought glasses of water but no silverware. My husband had ordered a glass of wine which didn't show up until well after our food was brought. They did comp the wine but the whole experience was not good and the food was just okay. We expected a better experience based on the prices they charge. We won't return.
Lovely environment. Have eaten here many times... food was better than usual and had a really nice time!
My wife and I have been wanting to eat at Longleaf for several years. Her birthday is Dec. 6, but work forced us to celebrate last night instead. We made plans to see the holiday lights at the gardens and then finally have dinner at Longleaf. We were pumped for our reservation last night, and got even more excited when we walked in the door. The place is immaculate! The tables, the fireplace, the floor to ceiling windows. Everything about the overall vibe screamed classy. We were greeted and seated right away...it was 9pm. We sat down, were served water and told our server would be right over. No problem at all. Then, everything went down hill from there. I've been serving tables for the past 24 years having worked in all levels of service from high volume fast paced casual to white table cloth fine dining. We received possibly the worst service Ive ever gotten since I began serving tables. Our server, Montarae, skipped almost every step of service there is except the greet, taking the order, and delivering the bill. We were so excited to eat at Longleaf and the service we got completely ruined our evening. We were going to enjoy the holiday lights some more after dinner, but instead just went home out of disappointment. Monatrae either didn't seem to care about giving us even decent service let alone good service, or maybe she thought that we weren't worth the time and effort. Very bad and disappointing first impression after wanting to dine there for years, because of the service. 1 star.
For the price I think 3.5 stars is fair. We came for Holiday Nights and it really is a great double date spot. The restaurant is beautiful and feels high end and modern. The food had some seasoning issues though. The half chicken tasted only of rosemary and needed salt and acid. The scallops were absolutely delicious and the frisée was a great touch, but the menu mentioned a bacon jam and I did not taste any bacon at all. My friend enjoyed his steak au poivre. Another friend had the duck confit which she said was delicious and well seasoned, although the beans and sun dried tomatoes did not seem to work with the dish. Service was standard. Holiday Nights are always packed so it gets busy, but everything moved at a normal pace. Overall, upscale, beautiful, expensive, and mostly great.
Love the burgers at Longleaf! This time we also tried the beef cheek and it was fantastic! Grateful to all of the staff for handling everything so smoothly on such a busy evening.
Longleaf called me day of and told me they had cancelled my reservation and gave no reason as to why it was cancelled.
The staff was lovely, the restaurant was overwhelmed. The staff did their best, yet they could not adequately handle the bookings. No critique of the service. The restaurant needs to rethink its booking during the holidays. There nothing wrong with booking fewer tables, and not overwhelming the kitchen or the staff.
My daughter and I have an annual tradition of going to eat at Longleaf before walking around the Garden Lights. This time, as per usual, the food was great, the service was excellent (ask for Reece!) and the ambience was warm & inviting. We thoroughly enjoyed the clam chowder, fish & chips (their homemade tartar sauce is awesome) and the lamb pasta (also with homemade noodles). I'd highly recommend going the next time you visit the Botanical Gardens - or even just for a nice night out!
We dined here before we viewed the Holiday Lights at the Botanical Gardens. I made our reservations the beginning of October and we were seated outside in a “ bubble room”, what is normally the patio when it's warm outside (which is usually beautiful). We were stuck in a back corner(very disappointing). When I asked for inside seats, she stated none were available? (I saw a few open tables for 3)? We were also in that corner with a party sooo noisy, I couldn't hear my daughter talking to me, sitting just across me. My food was great- Caesar salad and filet💯, my husband had fish and chips( fries were great, fish not really. My daughter had pork cheek appetizer, loved it! But beef cheek pasta, not so much😣. Not much flavor and pasta wasn't cooked enough. Service, however, was amazing( a bit slow) but they were busy! Our waiter was awesome and was very friendly and accommodating! We will go see the beautiful Holiday Lights next year, but we won't be dining at Longleaf . Not worth almost $ 300 for food that wasn't really enjoyed by 2/3 guests.
Excellent experience!! Our server for some Reason stopped addressing, speaking and looking at me and only addressed my husband throughout the dinner. Felt very discriminated against.
Restaurantji Recommends
Food and service were good, but overpriced because it's inside the Gardens. Overall though, the convenience made it nice.
Overall it was a pleasant experience. It was convenient to have dinner prior to enjoying the Holiday Lights. The risotto with short rib was delicious as was the fish. The New England Clam Chowder disappointing. Our server was very competent and friendly
We had a nice dinner here before we saw the holiday lights at the Botanical Garden. The food was great and the view was nice. The only complaint was that we were seated in an area that apparently did not have a server or the server was late. Our reservation was for 5:30. We were seated by 5:20 or so and had no one even approach us or bring water. After 15 minutes of waiting, a manager walked by and we mentioned it to him. He said he would check on our server and the server in the adjoining area, Najerai, overheard the conversation and immediately came to take our order and proceeded to take over as our server for the duration of our meal. She did not have to do that and we greatly appreciate the amazing service she provided! More servers should be as proactive as she was. What started out as a frustrating dining experience for us, quickly turned positive thanks to Najerai.
Seat by the fireplace was perfect for the elders with us. They enjoyed the chowder and pork belly. My grilled salmon on the harvest salad was well seasoned and tasty. Coffee service & cappuccino impressed the elders. They really enjoyed their visit. Thanks much to our server for seating us by the fire.
Longleaf got a new chef. The fish fry is NOT the same it use to be. We went for the fish and it was not good at all. Smelled like it was dipped in chemicals or bleach. They should go back to the halibut. Otherwise, great service.
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