I went fast and then there my sweater that I got didn't have a price so I had to get get another one with a price tag so I went and I was grabbing it this lady that works there grabbed my hand and yelled at me to don't touch the clothes keep in mind that I didn't unfold the clothes btw bad Sam's club
Jeffrey L.
The store it's self is basically fine, but the cafe needs attention. It's very disappointed to wait in line to find out once you get to the counter that the cafe is out of hot dogs. How hard can it be to think a head and keep the hot dog bin supplied for customers. Or at least and here's an idea put a sign saying the cafe is out.
World Traveller
Good choices and good prices.
Nicole E.
No line at the gas pumps today. Even better that the gas is $3.08/gallon, that is such a deal. Cheaper than back at home too. Too bad this isn't exactly close to our hotel.
Erin M.
The store itself is great. It's organized, stocked, and overall very clean. The staff is nice and helpful. However, the only thing that deters me from wanting to shop here is the checkout experience. Staff is not helpful with redirecting lines and helping people get out the door. It's always busy no matter the time, which is fine, but staff could alleviate the crowd. With this, the receipt scanning before exiting is always backed up. 1-2 people cannot maintain and each time I have been in this line there are typically 30 others waiting as well. A good opportunity for staff, specifically management, to step in. Great shopping experience until you're trying to pay and leave.
Brad R.
Do not do delivery, it costs over $20 and you don't know what is missing. They missed a $10 item and I spent over an hour trying to get in touch with them. An over $30 disaster. It became a principle thing so I waited it out. Their computer systems and customer service stink.More Costco, Amazon and Walmart in my future!
Scott D.
Warning! Don't ever buy tires here and expect to use the free lifetime rotation and balance they offer. The customer service is horrific. They are unable to pay enough for enough tire techs to actually provide basic services. Their tire department is barely functioning. It took me six months, calls with corporate and one meeting with a store manager to have my tires rotated. I now stand at an empty front counter hoping someone responds to the QR code to give me mycar back. I am going back to Costco for anything tire related. Goodbye Sam's Club tire department forever.
William R.
Place was stocked staff was friendly.Wife found everything we needed. I don't recommend buying fresh produce this place oranges go bad pretty soon.
Gabe P.
My friend and I came here on a Saturday afternoon. It was a really quick trip since my friend only needed to grab a few things. Typical Sam's Club experience. Very busy but that was to be expected on a Saturday. My friend got what she needed/ wanted. Checkout was fast. We grabbed some pizza from the café and left.
Nathan B.
I was just here over the weekend, it was my first time shopping at this Sam's club as I just moved to Atlanta. As I was shopping over the paper towels and toilet section one of the workers walked up to me and scolded me on not having two cartons of eggs in my basket, and confiscated my eggs right out of my cart. He was telling me that I had to buy 2 at a time, I tried examining to him that I didn't separate the cartons, I just found them like that and I didn't know. He just walked away with my eggs and at that point I made the decision to buy what I had in the cart and never to return. I had to drive to Kroger and buy the rest of my groceries because I was so upset.
Why are employees so unhappy and rolling their eyes. I had gone to pick my card and the member services lady rolled her eyes like i am asking for her kidney. And of course they don't have any physical cards . If you are out of cards just put a notice out , customers will stop coming to member services for it. The greeter was also rolling her eyes when i asked her where is member services . These are basic customer service interaction, no out of the way customer requests. You don't even have to be cheery or all smiles for them like at Chik Fila. A simple courteous response is enough. On the bright side certain things were cheaper than costco . It also has the cheapest Gas anywhere ITP and line keeps on moving . Just pick your stuff and avoid any interaction with employees .
Dn B.
Tire repair. For sure this not a review of All Sam's tire depts only the one on Claremont improper attempt to fix a flat (could not do it and when I took it to another Sam's was shown the problem and shown why it should not have been repaired). The counter guy told me after they could not stop the repair from leaking that they could not look up my receipt and he could not make and adjustment on a replacement until knew how old the tire was. Thought 75,000 referred to miles not age??? Any went to another tire dept they ordered tire installed it and adjusted the price (based on the tread level). Will never take my tire business here again.
Sue B.
I am new to the area but have been a Sam's Club member for years. This Sam's club has the most unhappy employees I have ever seen. I had a few questions navigating the store and they were there to answer my questions but they all looked exhausted. Sam's/Walmart, do better! Take care of the people that are making you money.
Rachel C.
This Sam's Club is terrible. The store is dirty (overflowing trash cans, dirty restrooms, etc.). They rarely have items in stock. The staff is unhelpful. If you are interested in eating at the food court, you might want to think twice. "IF" they happen to have pizza, it is usually burnt, barely lukewarm or both. If you have the choice, Costco is a million times better for value and customer service.
Lisa Brogdon
I love shopping with Sams Club in store but Im not loving the online ship to home experience at all. Your drivers dump my deliveries by the road. I have a massive drive around driveway on a 2 acre lot anf they deliver on the curb without notification.
I went fast and then there my sweater that I got didn't have a price so I had to get get another one with a price tag so I went and I was grabbing it this lady that works there grabbed my hand and yelled at me to don't touch the clothes keep in mind that I didn't unfold the clothes btw bad Sam's club
The store it's self is basically fine, but the cafe needs attention. It's very disappointed to wait in line to find out once you get to the counter that the cafe is out of hot dogs. How hard can it be to think a head and keep the hot dog bin supplied for customers. Or at least and here's an idea put a sign saying the cafe is out.
Good choices and good prices.
No line at the gas pumps today. Even better that the gas is $3.08/gallon, that is such a deal. Cheaper than back at home too. Too bad this isn't exactly close to our hotel.
The store itself is great. It's organized, stocked, and overall very clean. The staff is nice and helpful. However, the only thing that deters me from wanting to shop here is the checkout experience. Staff is not helpful with redirecting lines and helping people get out the door. It's always busy no matter the time, which is fine, but staff could alleviate the crowd. With this, the receipt scanning before exiting is always backed up. 1-2 people cannot maintain and each time I have been in this line there are typically 30 others waiting as well. A good opportunity for staff, specifically management, to step in. Great shopping experience until you're trying to pay and leave.
Do not do delivery, it costs over $20 and you don't know what is missing. They missed a $10 item and I spent over an hour trying to get in touch with them. An over $30 disaster. It became a principle thing so I waited it out. Their computer systems and customer service stink.More Costco, Amazon and Walmart in my future!
Warning! Don't ever buy tires here and expect to use the free lifetime rotation and balance they offer. The customer service is horrific. They are unable to pay enough for enough tire techs to actually provide basic services. Their tire department is barely functioning. It took me six months, calls with corporate and one meeting with a store manager to have my tires rotated. I now stand at an empty front counter hoping someone responds to the QR code to give me mycar back. I am going back to Costco for anything tire related. Goodbye Sam's Club tire department forever.
Place was stocked staff was friendly.Wife found everything we needed. I don't recommend buying fresh produce this place oranges go bad pretty soon.
My friend and I came here on a Saturday afternoon. It was a really quick trip since my friend only needed to grab a few things. Typical Sam's Club experience. Very busy but that was to be expected on a Saturday. My friend got what she needed/ wanted. Checkout was fast. We grabbed some pizza from the café and left.
I was just here over the weekend, it was my first time shopping at this Sam's club as I just moved to Atlanta. As I was shopping over the paper towels and toilet section one of the workers walked up to me and scolded me on not having two cartons of eggs in my basket, and confiscated my eggs right out of my cart. He was telling me that I had to buy 2 at a time, I tried examining to him that I didn't separate the cartons, I just found them like that and I didn't know. He just walked away with my eggs and at that point I made the decision to buy what I had in the cart and never to return. I had to drive to Kroger and buy the rest of my groceries because I was so upset.
Restaurantji Recommends
Why are employees so unhappy and rolling their eyes. I had gone to pick my card and the member services lady rolled her eyes like i am asking for her kidney. And of course they don't have any physical cards . If you are out of cards just put a notice out , customers will stop coming to member services for it. The greeter was also rolling her eyes when i asked her where is member services . These are basic customer service interaction, no out of the way customer requests. You don't even have to be cheery or all smiles for them like at Chik Fila. A simple courteous response is enough. On the bright side certain things were cheaper than costco . It also has the cheapest Gas anywhere ITP and line keeps on moving . Just pick your stuff and avoid any interaction with employees .
Tire repair. For sure this not a review of All Sam's tire depts only the one on Claremont improper attempt to fix a flat (could not do it and when I took it to another Sam's was shown the problem and shown why it should not have been repaired). The counter guy told me after they could not stop the repair from leaking that they could not look up my receipt and he could not make and adjustment on a replacement until knew how old the tire was. Thought 75,000 referred to miles not age??? Any went to another tire dept they ordered tire installed it and adjusted the price (based on the tread level). Will never take my tire business here again.
I am new to the area but have been a Sam's Club member for years. This Sam's club has the most unhappy employees I have ever seen. I had a few questions navigating the store and they were there to answer my questions but they all looked exhausted. Sam's/Walmart, do better! Take care of the people that are making you money.
This Sam's Club is terrible. The store is dirty (overflowing trash cans, dirty restrooms, etc.). They rarely have items in stock. The staff is unhelpful. If you are interested in eating at the food court, you might want to think twice. "IF" they happen to have pizza, it is usually burnt, barely lukewarm or both. If you have the choice, Costco is a million times better for value and customer service.
I love shopping with Sams Club in store but Im not loving the online ship to home experience at all. Your drivers dump my deliveries by the road. I have a massive drive around driveway on a 2 acre lot anf they deliver on the curb without notification.