Absolute worst Starbucks ever. The two baristas lacked customer service skills and both drinks were shorted. And several other drinks that I saw them make 5 ?? down!
Farhana Akhter
The girl at the register on Monday (memorial day) was HORRIBLE! I was very thirsty and wanted a glass of water. She was extremely rude and asked me to stand at the end of the bar. Customer service is HORRIBLE HORRIBLE HERE. Never going here again!
Atmosphere: 1
Food: 1
Service: 1
Brooke Nguyen
Im literally writing this review as I am standing in line lol??. The people who are working here are simply taking their time while there are so many people waiting for their drinks. Can they not tell how slow they are? I have places to go and clothes to shop. I need my dragon drink refresher. Hurry pls!
Atmosphere: 1
Food: 1
Service: 1
Arelly Castrol
Excelent coffee and very good attention
Atmosphere: 5
Food: 5
Service: 5
Karl almoite
I’m a partner from a different starbucks (Drive thru) so i should be more considerate with them but, I don’t know how this store runs. So i placed my mobile Order at 2:48 didnt get my order til 3:25. We kept seeing people that ordered at the line getting theirs first. So we started to ask if our order is even there cuz sometimes it gets misplaced or people steal (Happens in our store) But the girl said its coming, (after 25mins of waiting) but Isn’t the purpose of the Mobile order to skip the people ordering at the line? They def need to change their system here cuz its the opposite. Mobile = Longer wait. Cafe Line = Faster
Atmosphere: 1
Food: 1
Service: 1
Martin Jacobs
Cold coffee, very disappointed
Atmosphere: 2
Food: 2
Service: 2
Sanpare11 A
I was on the line waiting for order the barista is just standing at the register was stop working and talking their personal with the client, they don’t even interested to look at me. Waited more than 6 minutes and left the store.
Abigail Lancaster
I went two different times and both times the staff seemed to be unwelcoming. I work at another Starbucks location so I am well aware it can be stressful but work is so much better without having a negative energy toward customers and when you are actually trying to connect with customers. My manager makes sure we at least try to say hello to every customer and to try to make the moment right. We are reminded often that we can be the only positive interaction a person has that day. Maybe the baristas were having bad days both times I went, but if my coworkers or I had the attitude they had it would not fly with my manager. I’m also 99.9% sure they put honey blend in my drink instead of honey packets like I had asked for, forgot my caramel drizzle on my drink the other time, and me and my friends were given dirty looks multiple times.
Stood in line approximately 25 minutes only to be told, they were not doing any more Frappuccino orders do to them having a line of people waiting already. Here it is 5:30pm nowhere near closing time smh!!
Atmosphere: 3
Service: 1
Kalyanaraman Dandapani
Excellent service. But a bit crowded depending on the time of the day.
Vegetarian options: There are some limited choices but the staff are quite friendly to help you out.
Kid-friendliness: Yes. Quite few options available. But no option for sitting and dine-in though.
Parking: Since the Starbucks is inside the mall, there is enough parking for the mall.
Wheelchair accessibility: Yes as it's quite comfortable to navigate on the 1st floor in the mall.
Dietary restrictions: There are some limited choices but the staff are quite friendly to help you out based on what you want to order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie
Jessica Steen
Located conveniently inside the mall. Line was short and I was able to get my Frappuccino quickly. Everything tasted great and the staff was prompt and friendly.
Atmosphere: 5
Food: 5
Service: 5
raha Setoudeh
Long time I wait there 5pepole works there they not care how is wait for order bad customer service I hate it them never try again inside the mall
Absolute worst Starbucks ever. The two baristas lacked customer service skills and both drinks were shorted. And several other drinks that I saw them make 5 ?? down!
The girl at the register on Monday (memorial day) was HORRIBLE! I was very thirsty and wanted a glass of water. She was extremely rude and asked me to stand at the end of the bar. Customer service is HORRIBLE HORRIBLE HERE. Never going here again!
Atmosphere: 1
Food: 1
Service: 1
Im literally writing this review as I am standing in line lol??. The people who are working here are simply taking their time while there are so many people waiting for their drinks. Can they not tell how slow they are? I have places to go and clothes to shop. I need my dragon drink refresher. Hurry pls!
Atmosphere: 1
Food: 1
Service: 1
Excelent coffee and very good attention
Atmosphere: 5
Food: 5
Service: 5
I’m a partner from a different starbucks (Drive thru) so i should be more considerate with them but, I don’t know how this store runs. So i placed my mobile Order at 2:48 didnt get my order til 3:25. We kept seeing people that ordered at the line getting theirs first. So we started to ask if our order is even there cuz sometimes it gets misplaced or people steal (Happens in our store) But the girl said its coming, (after 25mins of waiting) but Isn’t the purpose of the Mobile order to skip the people ordering at the line? They def need to change their system here cuz its the opposite. Mobile = Longer wait. Cafe Line = Faster
Atmosphere: 1
Food: 1
Service: 1
Cold coffee, very disappointed
Atmosphere: 2
Food: 2
Service: 2
I was on the line waiting for order the barista is just standing at the register was stop working and talking their personal with the client, they don’t even interested to look at me. Waited more than 6 minutes and left the store.
I went two different times and both times the staff seemed to be unwelcoming. I work at another Starbucks location so I am well aware it can be stressful but work is so much better without having a negative energy toward customers and when you are actually trying to connect with customers. My manager makes sure we at least try to say hello to every customer and to try to make the moment right. We are reminded often that we can be the only positive interaction a person has that day. Maybe the baristas were having bad days both times I went, but if my coworkers or I had the attitude they had it would not fly with my manager. I’m also 99.9% sure they put honey blend in my drink instead of honey packets like I had asked for, forgot my caramel drizzle on my drink the other time, and me and my friends were given dirty looks multiple times.
Atmosphere: 1
Service: 1
Always good coffee and drinks
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Press
Star Baba tastes the same all over the world.
Restaurantji Recommends
Always good coffee and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Press
Stood in line approximately 25 minutes only to be told, they were not doing any more Frappuccino orders do to them having a line of people waiting already. Here it is 5:30pm nowhere near closing time smh!!
Atmosphere: 3
Service: 1
Excellent service. But a bit crowded depending on the time of the day.
Vegetarian options: There are some limited choices but the staff are quite friendly to help you out.
Kid-friendliness: Yes. Quite few options available. But no option for sitting and dine-in though.
Parking: Since the Starbucks is inside the mall, there is enough parking for the mall.
Wheelchair accessibility: Yes as it's quite comfortable to navigate on the 1st floor in the mall.
Dietary restrictions: There are some limited choices but the staff are quite friendly to help you out based on what you want to order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie
Located conveniently inside the mall. Line was short and I was able to get my Frappuccino quickly. Everything tasted great and the staff was prompt and friendly.
Atmosphere: 5
Food: 5
Service: 5
Long time I wait there 5pepole works there they not care how is wait for order bad customer service I hate it them never try again inside the mall
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