I sat in the drive through line for 10 minutes, despite ordering within 30 seconds of getting in line. I had a simple order with no modifications. When I finally got to the window, I saw workers making other drinks but not mine. The cashier stood there without taking orders or doing anything for several minutes before he walked away. This store is not worth the hassle. They have major problems with efficiency, customer service, and lack of training.
Atmosphere: 1
Food: 5
Service: 1
Seyan
Amazing people working here, great service! I got a pumpkin spice latte and everyone here is so patient and sweet.
Atmosphere: 5
Food: 4
Service: 5
Ryleigh
One of the worst Starbucks I’ve ever gone to. For about a year, this place has consistently been slow (waiting 15+ min in the drive thru for only 2 cars to get their order taken while the line is wrapped around the store), constantly making drinks wrong and having attitude when asked to fix it, and today I got curdled milk in my “fixed” drink. Management really needs to step up here.
Atmosphere: 1
Food: 2
Service: 1
Teresa Couch
Best Starbucks ever. We drive past two other Starbucks to come here! Prompt service, friendly staff. Love it here!
Atmosphere: 5
Food: 5
Service: 5
Gelle Rich
This has been the best Starbucks experience I’ve ever had. Courtney was so patient and kind from the moment I walked in. She is the epitome of great customer service and completely made my day.
Atmosphere: 5
Food: 5
Service: 5
Rivers Ludden
Decent coffee. Good people.
Parking: The parking is somewhat tight, but most people are only parking for short trips, so it's not bad.
I've been traveling to area the last couple months for work and have made this my regular Starbucks. Courtney is always making me feel welcomed and has a great joyful energy every visit. Thank you for making feel more like a friend than a customer!
Atmosphere: 5
Service: 5
Rima S
you pay too much for ice and sugar. I found a way to make it better and cheaper at home. Just buy a frothing mashine
Atmosphere: 2
Food: 1
Service: 2
Alex Boyum
I ordered my coffee and it was made quickly and efficiently and it tasted delicious. The staff there were very friendly as well.
Food: 5
Service: 5
Carol Cox
They made my drink wrong I had a hot drink and then she filled my cup up halfway if it's a Starbucks venti personal cup shouldn't it be filled up I think so they cost the way they do so you can get them filled up but she had to make it all over again because I got a iced blonde vanilla latte I was trying to finish a promotion seriously it's okay first time last time it's plenty of the Starbucks to go to
This was my first time at this Starbucks on Cumberland. I was in the area unexpectedly wanted my coffee for my ride. I put in my mobile order, was 6 minutes away, and it was waiting for me when I got there. It was kinda early, around 6:45. And the order was as I asked.
Atmosphere: 5
Food: 5
Service: 5
Sung Matthew Jun
They are good but it tends to get busy and lines are long sometimes
Sydney J
Inside customer service is horrible, wait is extremely long. Over 30 min wait for coffee alone is horrible.
Service: 1
Christopher Mendez zuniga
Everytime i come here i always have a problem with the staff about the stupid terminology on the sizing i dont have a problem with any other starbucks i go to and when they got my order wrong she said she would remake it and just added extra ice
I sat in the drive through line for 10 minutes, despite ordering within 30 seconds of getting in line. I had a simple order with no modifications. When I finally got to the window, I saw workers making other drinks but not mine. The cashier stood there without taking orders or doing anything for several minutes before he walked away. This store is not worth the hassle. They have major problems with efficiency, customer service, and lack of training.
Atmosphere: 1
Food: 5
Service: 1
Amazing people working here, great service! I got a pumpkin spice latte and everyone here is so patient and sweet.
Atmosphere: 5
Food: 4
Service: 5
One of the worst Starbucks I’ve ever gone to. For about a year, this place has consistently been slow (waiting 15+ min in the drive thru for only 2 cars to get their order taken while the line is wrapped around the store), constantly making drinks wrong and having attitude when asked to fix it, and today I got curdled milk in my “fixed” drink. Management really needs to step up here.
Atmosphere: 1
Food: 2
Service: 1
Best Starbucks ever. We drive past two other Starbucks to come here! Prompt service, friendly staff. Love it here!
Atmosphere: 5
Food: 5
Service: 5
This has been the best Starbucks experience I’ve ever had. Courtney was so patient and kind from the moment I walked in. She is the epitome of great customer service and completely made my day.
Atmosphere: 5
Food: 5
Service: 5
Decent coffee. Good people.
Parking: The parking is somewhat tight, but most people are only parking for short trips, so it's not bad.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato, Veranda Blend, Decaf Pike Place Roast
I've been traveling to area the last couple months for work and have made this my regular Starbucks. Courtney is always making me feel welcomed and has a great joyful energy every visit.
Thank you for making feel more like a friend than a customer!
Atmosphere: 5
Service: 5
you pay too much for ice and sugar. I found a way to make it better and cheaper at home. Just buy a frothing mashine
Atmosphere: 2
Food: 1
Service: 2
I ordered my coffee and it was made quickly and efficiently and it tasted delicious. The staff there were very friendly as well.
Food: 5
Service: 5
They made my drink wrong I had a hot drink and then she filled my cup up halfway if it's a Starbucks venti personal cup shouldn't it be filled up I think so they cost the way they do so you can get them filled up but she had to make it all over again because I got a iced blonde vanilla latte I was trying to finish a promotion seriously it's okay first time last time it's plenty of the Starbucks to go to
Service: 3
Restaurantji Recommends
This was my first time at this Starbucks on Cumberland. I was in the area unexpectedly wanted my coffee for my ride. I put in my mobile order, was 6 minutes away, and it was waiting for me when I got there. It was kinda early, around 6:45. And the order was as I asked.
Atmosphere: 5
Food: 5
Service: 5
They are good but it tends to get busy and lines are long sometimes
Inside customer service is horrible, wait is extremely long. Over 30 min wait for coffee alone is horrible.
Service: 1
Everytime i come here i always have a problem with the staff about the stupid terminology on the sizing i dont have a problem with any other starbucks i go to and when they got my order wrong she said she would remake it and just added extra ice
Always exceptional service, every single visit!
Atmosphere: 5
Food: 5
Service: 5
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