Rachel is an angel! Great service, great drink, so so kind and super helpful!
Atmosphere: 5
Food: 5
Service: 5
GA Lead Loaders
I’ve never waited so long for a drink
Atmosphere: 1
Food: 1
Service: 1
Kay Kay
Good service. Drive thru was fairly fast service.
Atmosphere: 5
Food: 5
Service: 5
Candy Haydel
James has horrible customer Service. Talked down to me on my birthday. Does not need to be at the front of the counter at all. I will Not return to this location because of him. He acted as if he owns the Starbucks.
Atmosphere: 1
Food: 1
Service: 1
Taylor George
Second time coming to this location and getting a water down cold brew :(
Ramo B
The store manager, Madeline is awesome! Thank you for your incredible customer service and beautiful smile. Brightened up our day! The drinks and food were fantastic too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato
Jamel Coles
Truly the worst SB you can visit. extremely SLOW & they have no desire to improve. there’s never a valid reason for the poor customer service either. avoid at all costs
Service: 1
Jaycee
Hey Starbucks, just wanted you to know that you have an amazing barista at this location named Galaxy. A kind human with a beautiful smile. Thank you, Galaxy!
Atmosphere: 5
Food: 5
Service: 5
Mitchell Garner
Idk why I keep coming to Starbucks but this one takes the cake for the worst. Garbage service, especially post Covid.
Ben Flint
Service was slow unfriendly staff We were extremely disappointed with our experience at this Starbucks. The seating area on the second floor was unclean and had a strong odor of urine. It was extremely off-putting and made our visit uncomfortable. We would not recommend this location to anyone.
Absolutely horrible service. Try giving customers what they pay for instead of simply giving what you want.
Srdjan Jovanovic
Another location ruined by the corporate policy of making indoor seating less and less comfortable in order to deter people from spending any time here. It's the opposite of hospitality.
Atmosphere: 1
Service: 1
Erica
This by far is the worst Starbucks I have ever been to. From recent reviews regarding unpleasant workers, workers giving unnecessary attitude when it wasn’t prompted by the customer, mobile orders not being ready, workers possessing a lack of care towards food/drink handling, and having things available on the online menu, but unavailable after paid for online aligns with my recent experience. This location is inefficient from the bottom to the top lacking basic necessities and training in customer service. On 6/15/2024, I placed a mobile order for the spinach and tomato sandwich and a blueberry muffin. When I arrived between 5:15-5:20 pm at the drive through, the woman said oh yeah, we wanted to tell you we don’t have the sandwich in stock, want to switch it out for another sandwich? The other ones available had meat and I explained to her I don’t eat meat. Then for some reason, her demeanor changed quickly as if I was making things difficult and was like well do you want a refund? And tried to rush me to make a decision. At this time, I was looking through the menu to see what was equivalent of the price of the sandwich I ordered to swipe it out because I was starving from not eating all day because of my strenuous work schedule today. I asked her can I swipe it out for cheese plate/box sense it’s the same price but can you please make sure it’s the one without nuts? From there, she just abandoned the drive through, and a man with a sassy aggressive tone took over and said it only has sesame seeds. Then I have no idea why, but I said great thank you, I will switch it out. But for some reason, he got sassy again and I couldn’t finish saying thank you like I wanted because I kept getting cut off. He just kept saying, ok fine, that’s fine, ok fine, that’s fine. It seemed as if I was causing a problem or inconvenience to them even though I was trying to be kind despite the situation but for some reason sassy attitudes were placed upon me for their mistake causing unnecessary drama they were escalating themselves. What makes things worse, I finally received my order and parked my car in the parking lot to eat. WELL nothing looked safe to eat in my opinion, the muffin was COLD as bricks not warmed up as asked, it was placed in a bag with brownish stands, I’m assuming maybe chocolate I hope that had dried was it and nothing beyond that because this location does seem a bit sketch. I’m not sure but it didn’t look like it came from the muffin because it wasn’t blue or purple to reflect blueberries that could of stained the bag. It also was a dry and crusty stain and not fresh/wet like it would be if it can from muffin unless, it was sitting in the bag for awhile and it was an old order they decided to give me. Either way, questionable and not appetizing to look at to want to easy. The cheese plate, had a lot liquid inside and the cheese and fruit looked like it has been through the same things and the cheese was smashed and crumbly, dented. I’m assuming, either poor handling and placement once it got to this location. Unfortunately, after a long day of work and doing a Customer service job myself with no food or water from the start to the beginning of the day, I wasted money at this location and went home hungry. To avoid further drama and sassy behavior at this location, I just called Starbucks customer service directly and filed a complaint and I will be getting refund. I recommend to not place mobile orders at this location, and perhaps check your food before heading out of the drive through window. Either this place needs new management or just close down. Based on the reviews and my experience I’m surprised it is still in operation when it looks the basic needs it takes to have a sufficient Starbucks shop is not there at all. Very disappointing.
Atmosphere: 1
Food: 1
Service: 1
Jakodaslounge
The whole team lit
Joy Johnson
The cashier ignored me when I first came to the register and was standoffish and then never called my name when my coffee was ready, just kinda leaving it for the ice to melt inside. And it was cold inside. but the coffee was ok.
Rachel is an angel! Great service, great drink, so so kind and super helpful!
Atmosphere: 5
Food: 5
Service: 5
I’ve never waited so long for a drink
Atmosphere: 1
Food: 1
Service: 1
Good service. Drive thru was fairly fast service.
Atmosphere: 5
Food: 5
Service: 5
James has horrible customer
Service. Talked down to me on my birthday. Does not need to be at the front of the counter at all. I will
Not return to this location because of him.
He acted as if he owns the Starbucks.
Atmosphere: 1
Food: 1
Service: 1
Second time coming to this location and getting a water down cold brew :(
The store manager, Madeline is awesome! Thank you for your incredible customer service and beautiful smile. Brightened up our day! The drinks and food were fantastic too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato
Truly the worst SB you can visit. extremely SLOW & they have no desire to improve. there’s never a valid reason for the poor customer service either. avoid at all costs
Service: 1
Hey Starbucks, just wanted you to know that you have an amazing barista at this location named Galaxy. A kind human with a beautiful smile. Thank you, Galaxy!
Atmosphere: 5
Food: 5
Service: 5
Idk why I keep coming to Starbucks but this one takes the cake for the worst. Garbage service, especially post Covid.
Service was slow
unfriendly staff
We were extremely disappointed with our experience at this Starbucks. The seating area on the second floor was unclean and had a strong odor of urine. It was extremely off-putting and made our visit uncomfortable. We would not recommend this location to anyone.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Absolutely horrible service. Try giving customers what they pay for instead of simply giving what you want.
Another location ruined by the corporate policy of making indoor seating less and less comfortable in order to deter people from spending any time here.
It's the opposite of hospitality.
Atmosphere: 1
Service: 1
This by far is the worst Starbucks I have ever been to. From recent reviews regarding unpleasant workers, workers giving unnecessary attitude when it wasn’t prompted by the customer, mobile orders not being ready, workers possessing a lack of care towards food/drink handling, and having things available on the online menu, but unavailable after paid for online aligns with my recent experience. This location is inefficient from the bottom to the top lacking basic necessities and training in customer service. On 6/15/2024, I placed a mobile order for the spinach and tomato sandwich and a blueberry muffin. When I arrived between 5:15-5:20 pm at the drive through, the woman said oh yeah, we wanted to tell you we don’t have the sandwich in stock, want to switch it out for another sandwich? The other ones available had meat and I explained to her I don’t eat meat. Then for some reason, her demeanor changed quickly as if I was making things difficult and was like well do you want a refund? And tried to rush me to make a decision. At this time, I was looking through the menu to see what was equivalent of the price of the sandwich I ordered to swipe it out because I was starving from not eating all day because of my strenuous work schedule today. I asked her can I swipe it out for cheese plate/box sense it’s the same price but can you please make sure it’s the one without nuts? From there, she just abandoned the drive through, and a man with a sassy aggressive tone took over and said it only has sesame seeds. Then I have no idea why, but I said great thank you, I will switch it out. But for some reason, he got sassy again and I couldn’t finish saying thank you like I wanted because I kept getting cut off. He just kept saying, ok fine, that’s fine, ok fine, that’s fine. It seemed as if I was causing a problem or inconvenience to them even though I was trying to be kind despite the situation but for some reason sassy attitudes were placed upon me for their mistake causing unnecessary drama they were escalating themselves. What makes things worse, I finally received my order and parked my car in the parking lot to eat. WELL nothing looked safe to eat in my opinion, the muffin was COLD as bricks not warmed up as asked, it was placed in a bag with brownish stands, I’m assuming maybe chocolate I hope that had dried was it and nothing beyond that because this location does seem a bit sketch. I’m not sure but it didn’t look like it came from the muffin because it wasn’t blue or purple to reflect blueberries that could of stained the bag. It also was a dry and crusty stain and not fresh/wet like it would be if it can from muffin unless, it was sitting in the bag for awhile and it was an old order they decided to give me. Either way, questionable and not appetizing to look at to want to easy. The cheese plate, had a lot liquid inside and the cheese and fruit looked like it has been through the same things and the cheese was smashed and crumbly, dented. I’m assuming, either poor handling and placement once it got to this location. Unfortunately, after a long day of work and doing a Customer service job myself with no food or water from the start to the beginning of the day, I wasted money at this location and went home hungry. To avoid further drama and sassy behavior at this location, I just called Starbucks customer service directly and filed a complaint and I will be getting refund. I recommend to not place mobile orders at this location, and perhaps check your food before heading out of the drive through window. Either this place needs new management or just close down. Based on the reviews and my experience I’m surprised it is still in operation when it looks the basic needs it takes to have a sufficient Starbucks shop is not there at all. Very disappointing.
Atmosphere: 1
Food: 1
Service: 1
The whole team lit
The cashier ignored me when I first came to the register and was standoffish and then never called my name when my coffee was ready, just kinda leaving it for the ice to melt inside. And it was cold inside. but the coffee was ok.
Atmosphere: 3
Food: 4
Service: 1
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