Starbucks
725 Ponce De Leon Ave NE, Atlanta
(470) 351-4222
Recent Reviews
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People working here will ignore you and chitchat for hours at end.
If you ask them if they can take an order they will use a rude tone and tell you to wait while they finish talking (this could be anywhere from 15mins to hours).
Starbucks should check the work ethics of their employees to ensure they have proper work culture.
Service: 1
They treat you like family and they’re great with names. This the only starbucks that I come to because of the managers and the staff. Thank you for making my mornings brighter 🌟
Atmosphere: 5
Food: 5
Service: 5
Very bad attitude. Took over 20mins to get an Iced Tea and Iced Coffee. Had to cancel the order.
got our orders wrong and when we had accidentally picked up the wrong order they had also got the other persons order wrong. we asked them to make it agian and the manager told us with attitude to bring the drink back up even though we had been waiting for 20 min.
Atmosphere: 3
Food: 2
Service: 1
Everyone is amazing love this Starbucks!!
Atmosphere: 5
Food: 5
Service: 5
I ordered a coffee here and it was cold. I asked for a new one, and the barista poured another coffee from the same carafe, then steamed it in the paper cup, then handed it to me. I didn't drink it.
Listed is open until eight but they close at 7:30 out of options on the menu but still charged and then said they couldn’t refund even though it said the order was ready on the app. Don’t waste your time here.
Atmosphere: 1
Food: 1
Service: 1
Wednesday Nov 27th, not sure the two girls names but came to get some coffee and the service was awful. The girls working right now were so RUDE! Served us cold coffee and when we asked for creamer they said rudely they haven't put creamer out in over 4 years which how would we know bc we are not from this area and all other Starbucks usually keeps a creamer and sugar bar station.
Will not be going back to this location because of them and definitely not recommending to anyone bc of their rudeness. They acted like asking for our coffee was such a problem. One of the worst Starbucks I've ever been too bc of their attitudes.
Atmosphere: 1
Food: 1
Service: 1
Service moves at a glacial pace, if you are in a rush just skip it.
Atmosphere: 3
Service: 1
Rude, slow, gets orders wrong.
Atmosphere: 1
Service: 1
Restaurantji Recommends
I’m here everyday I work in the neighborhood and I have seen it all people are not kind or appreciate service workers but they know me my drink and always has convo for me when I walk up can’t wait until football season that is always a time. Love that crew❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Always a pleasant experience
Atmosphere: 5
Food: 5
Service: 5
Best Starbucks experience I’ve ever had. I live in the neighborhood and this is my daily coffee spot and not only because the coffee is great but because of the employees that work there. They are friendly, outgoing, and welcoming every time a customer walks in. They go above and beyond and should be commended by corporate. Kohema, might be the greatest manager Starbucks has across all locations! Highly recommend going here and enjoying the conversations and company you most certainly will experience.
Atmosphere: 5
Food: 5
Service: 5
Great service and always very welcoming! Always look forward to getting my morning coffee here!
Atmosphere: 5
Food: 5
Service: 5
I never got my order. I did a pickup order and went to the pickup window outside with my dog. We waited a little while which was fine because I could see it's a little busy inside.
A lady finally comes to the window. She immediately comes at me with an attitude, and starts berating me for trying to use the pickup window when they are so busy inside. Then she says the pick up window has been closed since 2019 anyway. There is NO SIGN in front of the pickup window saying it's closed. Y'all should make one.
I understand they are busy and frustrated and probably not paid enough, but don't be rude to customers for something that isn't even their fault. She wasted more time berating me than she would've getting my already completed order from the counter, turning around, and then handing it to me.
I go to this location all the time. This is the first time I've experienced something like this and was so taken aback by the hostility. I will not be coming back.
Atmosphere: 1
Service: 1
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