Starbucks

Name: Starbucks
Address: 6000 N Terminal Pkwy, Atlanta, Georgia, 30320, US
Telephone: (470) 343-7587
Rating: 2.2

Coffee Shops

Hours:
6000 N Terminal Pkwy, Atlanta
(470) 343-7587

About Starbucks

The Starbucks location in Concourse C offers a varied customer experience. The manager is noted for being welcoming, while one employee, Shante, is praised for her efficiency and friendliness. However, some staff members were described as moving slowly and lacking full awareness of the situation. The new iced hazelnut oat milk shaken espresso was enjoyed by one customer.

The reviews highlight the importance of accessibility, with the location being one of the few places a wheelchair-bound customer can easily use the restroom. Additionally, the staff is described as engaged, with a strong work ethic and welcoming customers with smiles and pleasant comments. However, during busy periods, the location can become chaotic due to a lack of workers, causing some stress for customers.

Overall, the Starbucks location provides a positive experience, particularly when Shante is working and the new drink is ordered. Improvements in customer service consistency and staffing during peak times could further enhance the customer experience.