Avoid this place. My debit card has been compromised and I have tried to contact them, but they never answer the phone. The people have not picked up the order yet, but there is nothing I can do. If I could get a hold of them, I could find out who the people are who stole my card information
Dan Y. (NumberTheory)
Ordered a sandwich for pickup online. Got confirmation email. When I got to the restaurant it turned out they cancelled it.
Atmosphere: 1
Food: 1
Service: 1
Nick
Avoid at all costs. All of the vegetables looked to be a day or two old , The worst of which was the lettuce which was clearly decomposing 🤢.
Other than the vegetables.. The bread was stale and the meat tasted as if it had been left out of a refrigerator for hours.
I could only eat half of my 6-in sub before feeling the slight urge to throw up my food.
I will not return to this location ever again.
Atmosphere: 1
Food: 1
Service: 1
A B
Incomprehensible staff
Atmosphere: 1
Food: 4
Service: 1
Bri Simerman
I showed up to pick up my order only for them to tell me it was cancelled. They refused to tell me why my order was cancelled and refused to let me make a new order… They actually refused to serve me, this has never happened to me before. The workers were incredibly rude about the entire situation. I left the restaurant baffled and I called the restaurant, and they did not pick up the phone. Avoid this Subway at all costs!
Atmosphere: 1
Food: 1
Service: 1
Lovetoni
Had a problem with ubereats pick up order as ubereats offered topping on the app that is not available in store. Thank you to the guy who remade my sandwichs and it was good!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Michelle Grapes
Rude sandiwich makers and try to over charge you as if theyre not apart of a franchise
Achyutan Narayanan
Just your average subway. But they do make the veggie patties slightly better than most subways I've been to.
Atmosphere: 4
Food: 5
Service: 4
prem al media
Hard to find location
Parking is on luck
Atmosphere: 4
Food: 4
Service: 4
Sam Zhang
Delicious and decent priced. Food is as good as you would expect at Subway and the subs are quite nice. Nothing super special but definitely a place I go to from time to time
I walked in and I noticed The restaurant was clean, well-organized, and had a welcoming atmosphere.The staff members were attentive and friendly throughout my visit, and they made sure I had everything I needed to enjoy my meal. The service was efficient, and I didn't have to wait long to receive my order.We need more people like them in the others stores, I really appreciate how kind they are.
Atmosphere: 5
Food: 5
Service: 5
Charlotte Dean
staff were rude and disrespectful. visiting from another country, glad i don’t have to go back there because the service was awful.
Atmosphere: 1
Food: 1
Service: 1
Miriam Musembwa
The staff were helpful and I liked how the sandwich came out compared to other Subway locations
Vegetarian options: The veggie patty is really the only thing you can do at subway other than have cheese and veggies and this subway doesn’t offer that which is disappointing
Atmosphere: 4
Food: 5
Service: 5
Eric Brumfield
Can't reiterate the negative reviews enough. How do you have a store with a phone that doesn't work. I will be disputing my charges immediately.
Service: 1
Linda Murphy
I recently had the unfortunate experience of visiting the Subway restaurant located on 5th Street in Tech Square. Regrettably, I must express my deep disappointment with the unprofessional and rude behavior exhibited by the employees at this establishment.Upon entering, it became apparent that the employees regarded any customer request as an inconvenience. Their attitude conveyed a complete lack of interest or enthusiasm in providing quality service. It is disheartening to feel like a burden when simply asking for a sandwich made to one's specifications. In any service-oriented business, customer satisfaction should be a top priority.Adding to my disappointment, the owner seemed to be perpetually absent from the restaurant. This lack of oversight may contribute to the inconsistent and unprofessional conduct displayed by the staff. It is crucial that the owner takes responsibility and ensures their team receives proper training to deliver excellent customer service.One employee in particular, a younger Spanish-speaking gentleman, stood out for his inappropriate behavior. On multiple occasions, I witnessed him speaking Spanish to his colleagues, discussing customers he did not want to deal with. Little did he know, I am fluent in Spanish and understood every word they were saying. This behavior is not only disrespectful but also demonstrates a lack of integrity and professionalism.Running a business in a prestigious environment like Tech Square, which houses Georgia Tech, demands a higher level of standards and service. It is simply unacceptable for employees to engage in such unprofessional conduct. Regardless of a customer's background or preferences, they should be treated with respect and courtesy.To address these issues, it is imperative for the owner to take immediate action. Revamping the entire staff and providing comprehensive training would be a step in the right direction. Emphasizing the importance of professionalism, customer service, and cultural sensitivity would greatly enhance the overall experience for patrons.In conclusion, I find it deeply concerning that such unprofessional behavior is allowed to persist at this Subway location in Tech Square. I urge the owner to recognize the severity of the situation and take appropriate measures to rectify it. As customers, we deserve a respectful and pleasant dining experience, and it is my hope that this review serves as a catalyst for positive change.I sincerely hope that the Subway restaurant in Tech Square can improve its service, regain its reputation, and provide a more enjoyable experience for all customers.
Avoid this place. My debit card has been compromised and I have tried to contact them, but they never answer the phone. The people have not picked up the order yet, but there is nothing I can do. If I could get a hold of them, I could find out who the people are who stole my card information
Ordered a sandwich for pickup online. Got confirmation email. When I got to the restaurant it turned out they cancelled it.
Atmosphere: 1
Food: 1
Service: 1
Avoid at all costs. All of the vegetables looked to be a day or two old , The worst of which was the lettuce which was clearly decomposing 🤢.
Other than the vegetables.. The bread was stale and the meat tasted as if it had been left out of a refrigerator for hours.
I could only eat half of my 6-in sub before feeling the slight urge to throw up my food.
I will not return to this location ever again.
Atmosphere: 1
Food: 1
Service: 1
Incomprehensible staff
Atmosphere: 1
Food: 4
Service: 1
I showed up to pick up my order only for them to tell me it was cancelled. They refused to tell me why my order was cancelled and refused to let me make a new order… They actually refused to serve me, this has never happened to me before. The workers were incredibly rude about the entire situation. I left the restaurant baffled and I called the restaurant, and they did not pick up the phone. Avoid this Subway at all costs!
Atmosphere: 1
Food: 1
Service: 1
Had a problem with ubereats pick up order as ubereats offered topping on the app that is not available in store. Thank you to the guy who remade my sandwichs and it was good!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Rude sandiwich makers and try to over charge you as if theyre not apart of a franchise
Just your average subway. But they do make the veggie patties slightly better than most subways I've been to.
Atmosphere: 4
Food: 5
Service: 4
Hard to find location
Parking is on luck
Atmosphere: 4
Food: 4
Service: 4
Delicious and decent priced. Food is as good as you would expect at Subway and the subs are quite nice. Nothing super special but definitely a place I go to from time to time
Restaurantji Recommends
I walked in and I noticed The restaurant was clean, well-organized, and had a welcoming atmosphere.The staff members were attentive and friendly throughout my visit, and they made sure I had everything I needed to enjoy my meal. The service was efficient, and I didn't have to wait long to receive my order.We need more people like them in the others stores, I really appreciate how kind they are.
Atmosphere: 5
Food: 5
Service: 5
staff were rude and disrespectful. visiting from another country, glad i don’t have to go back there because the service was awful.
Atmosphere: 1
Food: 1
Service: 1
The staff were helpful and I liked how the sandwich came out compared to other Subway locations
Vegetarian options: The veggie patty is really the only thing you can do at subway other than have cheese and veggies and this subway doesn’t offer that which is disappointing
Atmosphere: 4
Food: 5
Service: 5
Can't reiterate the negative reviews enough. How do you have a store with a phone that doesn't work. I will be disputing my charges immediately.
Service: 1
I recently had the unfortunate experience of visiting the Subway restaurant located on 5th Street in Tech Square. Regrettably, I must express my deep disappointment with the unprofessional and rude behavior exhibited by the employees at this establishment.Upon entering, it became apparent that the employees regarded any customer request as an inconvenience. Their attitude conveyed a complete lack of interest or enthusiasm in providing quality service. It is disheartening to feel like a burden when simply asking for a sandwich made to one's specifications. In any service-oriented business, customer satisfaction should be a top priority.Adding to my disappointment, the owner seemed to be perpetually absent from the restaurant. This lack of oversight may contribute to the inconsistent and unprofessional conduct displayed by the staff. It is crucial that the owner takes responsibility and ensures their team receives proper training to deliver excellent customer service.One employee in particular, a younger Spanish-speaking gentleman, stood out for his inappropriate behavior. On multiple occasions, I witnessed him speaking Spanish to his colleagues, discussing customers he did not want to deal with. Little did he know, I am fluent in Spanish and understood every word they were saying. This behavior is not only disrespectful but also demonstrates a lack of integrity and professionalism.Running a business in a prestigious environment like Tech Square, which houses Georgia Tech, demands a higher level of standards and service. It is simply unacceptable for employees to engage in such unprofessional conduct. Regardless of a customer's background or preferences, they should be treated with respect and courtesy.To address these issues, it is imperative for the owner to take immediate action. Revamping the entire staff and providing comprehensive training would be a step in the right direction. Emphasizing the importance of professionalism, customer service, and cultural sensitivity would greatly enhance the overall experience for patrons.In conclusion, I find it deeply concerning that such unprofessional behavior is allowed to persist at this Subway location in Tech Square. I urge the owner to recognize the severity of the situation and take appropriate measures to rectify it. As customers, we deserve a respectful and pleasant dining experience, and it is my hope that this review serves as a catalyst for positive change.I sincerely hope that the Subway restaurant in Tech Square can improve its service, regain its reputation, and provide a more enjoyable experience for all customers.
Loading...