This location could improve the customer experience with the following updates/changes:
Ensure operating hours are accurate on all platforms
If online orders can’t be fulfilled give the customer a call
Answer the phone, if customers are calling it’s for a reason
Atmosphere: 2
Food: 4
Service: 3
Jonathan Francois
Girl in there tells me the system is down but there are four employees inside of the subway that don't work for Subway just hanging out eating chips do better it's crazy cuz I love my community but sometimes
Atmosphere: 1
Food: 4
Service: 1
Bathe Consultant LLC
The People who work here ought to be a shame. I was not greeted. What I asked for he flat out told me No. Only in our neighborhood! It’s shameful. They need to hire someone else
Ginea Williams
I had a terrible experience at this Subway location. The store was supposed to open at 9:00 AM, but the doors didn’t open until 9:30. When I finally got inside, the man working there was extremely rude and wouldn’t even accept Subway coupons. Right after, he went outside to smoke in his Subway uniform, right in front of the store. The whole experience was unprofessional and disappointing—especially after I drove 22 minutes to get there. I definitely wouldn’t recommend this location to anyone. Employee act as if he didn’t even care about his job
Atmosphere: 1
Food: 1
Service: 1
Boss Murkn
My sandwich was made decent with the right amount that I like on my sandwich
Atmosphere: 4
Food: 5
Service: 5
Jay Smalls
This location prides itself on not making sandwiches. They never have bread .. I've stopped by 4 times in 2 months and they are always out of product. At this point the owner needs to shut the shop down if they can't keep product in stock no tuna for over a month now no flatbread for the past 3 weeks.. just a local disappointment at this point..I remember one day they had a worker on the outside just turning ppl away saying we in got no bread this place is a joke
Allon Azulai
Went there today around 10:30am to grab a few sandwiches for my staff today and they were closed.
Atmosphere: 1
Food: 1
Service: 1
A. Joe
Don’t even think about it. Definitely need an uplift.
Atmosphere: 1
Food: 1
Service: 2
Neshia Wallace
DO NOT EAT HERE. They MAKE SANDWICHES WITHOUT PAPER IF U ARENT HERE TO ACTUALLY OBSERVE. VERY DISRESPECTFUL AND DO NOT RESTOCK AS THEY SHOULD. THEY DO NOT CHANGE GLOVES ACCORDINGLY, they make everyone’s subs with the SAME GLOVES ON. Not to MENTION, they TOUCH THEIR PHONES, MACHINES, FACES WITH SWEAT AND MANY OTHER OBJECTS AND STILL MAKE YOUR FOOD. And They Do NOT CLEAN UP. I will be reporting to health department multiple times.
Atmosphere: 1
Food: 1
Service: 1
Kay S
Placed an online order in the Subway app the night of the 28th, I accidentally placed it at this location in stead of Pryor. Big Mistake, upon arrival front door was locked (why did I even have to pull on the door when a worker was sitting right at the front table). Employee came out and said they didn’t have bread to make a sandwich .. bread? Not even a wrap? No! Was my phone number not on the order or if you received the order you could’ve cancelled it? Not sure how subway complete this process, but working at plenty of fast food at a younger age I know the ropes of what can be done for customers in stores so that was just BS! Now you see why I said big mistake, oh that’s not all! Me and my daughter had placed two separate orders on the app so her order was incomplete as well. Employee told me they’re not able to do a refund in store it’ll need to be completed on app (yes I asked for a MOD but of course they don’t have those for closing shifts, who counts down the draws and complete the daily work for the end of the shift?), I asked how to I complete a refund online and the employee wasn’t able to assist of course lol. I contacted mobile customer service I think and was reached out by a manager named Macalous Esters & was told “I will investigate, if the request meets the restaurant refund policy I will send a confirmation.” This email was received on the 29th at 8:50PM, today is 31st at 4:21, maybe if I write here I will be assisted more swiftly so I can take my services back to the correct location where you can receive what you paid for … your food| Owner of the establishment may want to come down and review cameras and see what actually is going on with this place OR just don’t take online orders at all so people know who’s making there food and see the place it’s coming out of cause the whole experience here was a straight up ZERO| Time & date 5/28 @9:25Pm
Placed an order from this restaurant through uber eats, big mistake. My sandwich was made sloppy asked for oil and vinegar on it but, didn't get it. The sandwich was wet but not with oil and vinegar. I also ordered oatmeal and raisin cookies, received macadamia nut cookies instead. Will not order from this restaurant again.
Agnes “J. Edwards” Edwards
Placed a order through uber eats from this subway. My sandwich was made wrong. Asked for oil and vinegar but, didn't taste the oil or vinegar and ordered oatmeal and raisin cookies but they sent me macadamia nut cookies. Will not order from this subway again.
Ali Musa
Don’t waste your time.
Atmosphere: 1
Food: 1
Service: 1
Andrea Murillo
Everything looks bad in this place the people who attend seem to be deaf all are screams the cleaning is 000000000000000 zero are 3 p.m. and they have nothing so dirty this where are the vegetables and sauces all dirty and the ice dispenser not counting better
Atmosphere: 1
Food: 1
Service: 1
Deja KH
I wish I could put zero stars for my experience. Don’t even think about wasting your money or time at this location. One more than one occasion i have come here and walked away disappointed. This Wednesday March 19 at around 8:40 pm I pulled up to two of the workers outside smoking cigarettes. The bigger, dark skinned woman asked me if I had an online order I told her no, that I wanted to order inside. She shook her head and gave me an odd look as if she didn’t want/feel like serving me. So I proceeded to ask if they were open. They both looked at me like I was crazy so I said never mind and left. Mind you they close at 10 pm so I know they were being lazy.
This location could improve the customer experience with the following updates/changes:
Ensure operating hours are accurate on all platforms
If online orders can’t be fulfilled give the customer a call
Answer the phone, if customers are calling it’s for a reason
Atmosphere: 2
Food: 4
Service: 3
Girl in there tells me the system is down but there are four employees inside of the subway that don't work for Subway just hanging out eating chips do better it's crazy cuz I love my community but sometimes
Atmosphere: 1
Food: 4
Service: 1
The People who work here ought to be a shame. I was not greeted. What I asked for he flat out told me No. Only in our neighborhood! It’s shameful. They need to hire someone else
I had a terrible experience at this Subway location. The store was supposed to open at 9:00 AM, but the doors didn’t open until 9:30. When I finally got inside, the man working there was extremely rude and wouldn’t even accept Subway coupons. Right after, he went outside to smoke in his Subway uniform, right in front of the store. The whole experience was unprofessional and disappointing—especially after I drove 22 minutes to get there. I definitely wouldn’t recommend this location to anyone. Employee act as if he didn’t even care about his job
Atmosphere: 1
Food: 1
Service: 1
My sandwich was made decent with the right amount that I like on my sandwich
Atmosphere: 4
Food: 5
Service: 5
This location prides itself on not making sandwiches. They never have bread .. I've stopped by 4 times in 2 months and they are always out of product. At this point the owner needs to shut the shop down if they can't keep product in stock no tuna for over a month now no flatbread for the past 3 weeks.. just a local disappointment at this point..I remember one day they had a worker on the outside just turning ppl away saying we in got no bread this place is a joke
Went there today around 10:30am to grab a few sandwiches for my staff today and they were closed.
Atmosphere: 1
Food: 1
Service: 1
Don’t even think about it. Definitely need an uplift.
Atmosphere: 1
Food: 1
Service: 2
DO NOT EAT HERE. They MAKE SANDWICHES WITHOUT PAPER IF U ARENT HERE TO ACTUALLY OBSERVE. VERY DISRESPECTFUL AND DO NOT RESTOCK AS THEY SHOULD. THEY DO NOT CHANGE GLOVES ACCORDINGLY, they make everyone’s subs with the SAME GLOVES ON. Not to MENTION, they TOUCH THEIR PHONES, MACHINES, FACES WITH SWEAT AND MANY OTHER OBJECTS AND STILL MAKE YOUR FOOD. And They Do NOT CLEAN UP. I will be reporting to health department multiple times.
Atmosphere: 1
Food: 1
Service: 1
Placed an online order in the Subway app the night of the 28th, I accidentally placed it at this location in stead of Pryor. Big Mistake, upon arrival front door was locked (why did I even have to pull on the door when a worker was sitting right at the front table). Employee came out and said they didn’t have bread to make a sandwich .. bread? Not even a wrap? No! Was my phone number not on the order or if you received the order you could’ve cancelled it? Not sure how subway complete this process, but working at plenty of fast food at a younger age I know the ropes of what can be done for customers in stores so that was just BS! Now you see why I said big mistake, oh that’s not all! Me and my daughter had placed two separate orders on the app so her order was incomplete as well. Employee told me they’re not able to do a refund in store it’ll need to be completed on app (yes I asked for a MOD but of course they don’t have those for closing shifts, who counts down the draws and complete the daily work for the end of the shift?), I asked how to I complete a refund online and the employee wasn’t able to assist of course lol. I contacted mobile customer service I think and was reached out by a manager named Macalous Esters & was told “I will investigate, if the request meets the restaurant refund policy I will send a confirmation.” This email was received on the 29th at 8:50PM, today is 31st at 4:21, maybe if I write here I will be assisted more swiftly so I can take my services back to the correct location where you can receive what you paid for … your food| Owner of the establishment may want to come down and review cameras and see what actually is going on with this place OR just don’t take online orders at all so people know who’s making there food and see the place it’s coming out of cause the whole experience here was a straight up ZERO| Time & date 5/28 @9:25Pm
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Placed an order from this restaurant through uber eats, big mistake. My sandwich was made sloppy asked for oil and vinegar on it but, didn't get it. The sandwich was wet but not with oil and vinegar. I also ordered oatmeal and raisin cookies, received macadamia nut cookies instead. Will not order from this restaurant again.
Placed a order through uber eats from this subway. My sandwich was made wrong. Asked for oil and vinegar but, didn't taste the oil or vinegar and ordered oatmeal and raisin cookies but they sent me macadamia nut cookies. Will not order from this subway again.
Don’t waste your time.
Atmosphere: 1
Food: 1
Service: 1
Everything looks bad in this place the people who attend seem to be deaf all are screams the cleaning is 000000000000000 zero are 3 p.m. and they have nothing so dirty this where are the vegetables and sauces all dirty and the ice dispenser not counting better
Atmosphere: 1
Food: 1
Service: 1
I wish I could put zero stars for my experience. Don’t even think about wasting your money or time at this location. One more than one occasion i have come here and walked away disappointed. This Wednesday March 19 at around 8:40 pm I pulled up to two of the workers outside smoking cigarettes. The bigger, dark skinned woman asked me if I had an online order I told her no, that I wanted to order inside. She shook her head and gave me an odd look as if she didn’t want/feel like serving me. So I proceeded to ask if they were open. They both looked at me like I was crazy so I said never mind and left. Mind you they close at 10 pm so I know they were being lazy.
Atmosphere: 1
Food: 1
Service: 1
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