Very slow service. Orders wrong. Homeless weaving through drive through line abd hiding behind call box. People lurking behind dumpsters. The staff tries hard, but this location isn't great.
Atmosphere: 1
Food: 2
Service: 3
Recommended dishes: Cantina Chicken Quesadilla
Tony Harris
Slow service
Atmosphere: 2
Food: 2
Service: 2
K L
The food be good but it’s always closed in the drive through I come every night for the same nachos and it’s always a problem! I wish the Westend Taco Bell was open they never had issues and always had better customer service
Atmosphere: 1
Food: 5
Service: 1
Tenika “TStar”
Taco Bell poor service the bean burrito or beans seemed old and was packed
Atmosphere: 2
Food: 2
Service: 2
Kenneth Clemons
The lady in the drive thru really doesn’t want to sell food, idk. She consistently cut me off and rushed me through my order making it troublesome to get all the items I want. It seems like she doesn’t understand the more food I order and pay for, the better it is for the business.
She also lied about item availability just so she didn’t have to grab it. I wanted honey for my biscuits and she said they didn’t have any. We went inside because she forgot to give us our receipt and the front counter person immediately handed us honey! It’s crazy to think that Taco Bell/KFC lost out on money tonight and a future customer.
I’m sure they’ll keep losing out on money like this. SMH.
Atmosphere: 3
Food: 4
Service: 1
Drew Pate
You gotta tell the cashier to give you a receipt...you buying tacos and burritos and she not even thinking about giving you a napkin.....
Atmosphere: 1
Food: 3
Service: 1
James Hightower
No good
Food: 3
Service: 1
Talia Knapp
Meat in the two bean burritos, twenty minutes in line, got home and can't eat it, hair in the fries, r.i.p.
Food: 1
Service: 1
Keith Perez
I wanted to share my experience at the Taco Bell/KFC in Atlanta at 3604 Bakers Ferry Rd SW, Atlanta, GA 30331.
I went through the drive through, there were 3 cars ahead of me. Took about 10 minutes to get to the menu to order. Not a huge deal. I order, make my way up to the payment window. I pay, and the worker asks me to pull around and wait. I pull up to where they asked me to.
I pull around, and another 20 minutes pass. I began wondering where my food is after watching multiple cars that were behind me pass by with their food (from the drive through.)
Finally I park and go inside to inquire about my food. It's been 30 minutes since I first entered the drive through. No one is at the register. Finally 10 minutes later I'm able to get someone's attention. I explain I was told to pull around and wait for my food, and that a good bit of time passed and no one brought it out. They go back to check on it, come back a minute later and told me I've already been given my food. I explain again what happened, they go to the back, and 5 minutes later come out with my food.
In total it took about 45-50 minutes to get my food - crazy for Taco Bell and very frustrating experience.
Sat in line forever and all the employees were sitting in the dining room Nobody behind the line nobody talking orders They all should be fired
Atmosphere: 1
Service: 1
Jenniffer Whyte
Im normally an optimistic rater, but this restaurant needs management. We stopped by on the way home from Orlando, Florida. We needed to use the bathroom and the bathrooms were locked so we waited outside the bathrooms. One of the workers made sure we were going to order food then they unlocked the door. The bathroom was really dirty. It needed a good bleach scrub. The floors in the restaurant were slippery and dirty. One lady observed that the counter and tables were dirty and asked one of the girls with light eyes to give her a spray and rag. This person whom we thought was a customer cleaned her table and sat down to eat from another restaurant's food. This person even asked one of the ladies for a cup and she helped herself to a free large drink. Another worker there had gloves on but touched her hair, face, and walked around with her phone, touched stuff in the lobby with gloves on! I highly recommend to hire an efficient manager with no friends from the neighborhood to keep that place clean and professional. Our food was cold as well and the drinks had an aftertaste. This experience taught us that if we are in the mood of taco bell, we will only go to restaurants right by the exit and not drive 5 minutes into the city.
Atmosphere: 1
Food: 2
Service: 3
V. H.
Great customer service that day.
Atmosphere: 5
Food: 5
Service: 5
MOLLY'S MASTER CLEAN LLC
Very dirty. No air conditioning. Did not order any food. Checked the bathroom. Very bad condition. It smelled of stench.
Very slow service. Orders wrong. Homeless weaving through drive through line abd hiding behind call box. People lurking behind dumpsters. The staff tries hard, but this location isn't great.
Atmosphere: 1
Food: 2
Service: 3
Recommended dishes: Cantina Chicken Quesadilla
Slow service
Atmosphere: 2
Food: 2
Service: 2
The food be good but it’s always closed in the drive through I come every night for the same nachos and it’s always a problem! I wish the Westend Taco Bell was open they never had issues and always had better customer service
Atmosphere: 1
Food: 5
Service: 1
Taco Bell poor service the bean burrito or beans seemed old and was packed
Atmosphere: 2
Food: 2
Service: 2
The lady in the drive thru really doesn’t want to sell food, idk.
She consistently cut me off and rushed me through my order making it troublesome to get all the items I want.
It seems like she doesn’t understand the more food I order and pay for, the better it is for the business.
She also lied about item availability just so she didn’t have to grab it. I wanted honey for my biscuits and she said they didn’t have any. We went inside because she forgot to give us our receipt and the front counter person immediately handed us honey! It’s crazy to think that Taco Bell/KFC lost out on money tonight and a future customer.
I’m sure they’ll keep losing out on money like this. SMH.
Atmosphere: 3
Food: 4
Service: 1
You gotta tell the cashier to give you a receipt...you buying tacos and burritos and she not even thinking about giving you a napkin.....
Atmosphere: 1
Food: 3
Service: 1
No good
Food: 3
Service: 1
Meat in the two bean burritos, twenty minutes in line, got home and can't eat it, hair in the fries, r.i.p.
Food: 1
Service: 1
I wanted to share my experience at the Taco Bell/KFC in Atlanta at 3604 Bakers Ferry Rd SW, Atlanta, GA 30331.
I went through the drive through, there were 3 cars ahead of me. Took about 10 minutes to get to the menu to order. Not a huge deal. I order, make my way up to the payment window. I pay, and the worker asks me to pull around and wait. I pull up to where they asked me to.
I pull around, and another 20 minutes pass. I began wondering where my food is after watching multiple cars that were behind me pass by with their food (from the drive through.)
Finally I park and go inside to inquire about my food. It's been 30 minutes since I first entered the drive through. No one is at the register. Finally 10 minutes later I'm able to get someone's attention. I explain I was told to pull around and wait for my food, and that a good bit of time passed and no one brought it out. They go back to check on it, come back a minute later and told me I've already been given my food. I explain again what happened, they go to the back, and 5 minutes later come out with my food.
In total it took about 45-50 minutes to get my food - crazy for Taco Bell and very frustrating experience.
Atmosphere: 1
Food: 2
Service: 1
Twas awesome 👌
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Sat in line forever and all the employees were sitting in the dining room Nobody behind the line nobody talking orders They all should be fired
Atmosphere: 1
Service: 1
Im normally an optimistic rater, but this restaurant needs management. We stopped by on the way home from Orlando, Florida. We needed to use the bathroom and the bathrooms were locked so we waited outside the bathrooms. One of the workers made sure we were going to order food then they unlocked the door. The bathroom was really dirty. It needed a good bleach scrub. The floors in the restaurant were slippery and dirty. One lady observed that the counter and tables were dirty and asked one of the girls with light eyes to give her a spray and rag. This person whom we thought was a customer cleaned her table and sat down to eat from another restaurant's food. This person even asked one of the ladies for a cup and she helped herself to a free large drink. Another worker there had gloves on but touched her hair, face, and walked around with her phone, touched stuff in the lobby with gloves on! I highly recommend to hire an efficient manager with no friends from the neighborhood to keep that place clean and
professional. Our food was cold as well and the drinks had an aftertaste. This experience taught us that if we are in the mood of taco bell, we will only go to restaurants right by the exit and not drive 5 minutes into the city.
Atmosphere: 1
Food: 2
Service: 3
Great customer service that day.
Atmosphere: 5
Food: 5
Service: 5
Very dirty. No air conditioning. Did not order any food. Checked the bathroom. Very bad condition. It smelled of stench.
Atmosphere: 1
Food came fast and hot. Service was friendly
Atmosphere: 3
Food: 5
Service: 4
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