The vibes are nice and the bartender/Server Tootie was amazing , she makes the best drinks and her customer service is top tier.
Atmosphere: 5
Food: 4
Service: 5
Corey Adams
Excellent service and food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
James Austin
Great experience!! Food and beverages were on point.
Atmosphere: 5
Food: 4
Service: 5
Marvin Figueroa
Spice House is truly a gem, and it’s clear that Timothy, the manager, runs a top-notch establishment. As for the food—simply outstanding. Spice House is a must-visit if you’re looking for excellent food, great service, and a welcoming atmosphere. Timothy has truly created something special!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jerk Chicken Egg Rolls
Tonya Willis
The waitress was so helpful, they give you a wonderful amount of food, it's fresh and well seasoned, definitely will return and recommend to my Jamaican friends who love a kick in their food ??
Atmosphere: 5
Food: 5
Service: 5
Shaquana Jackson
Great vibe. GOOD food.
Atmosphere: 5
Food: 5
Service: 5
Qierra Styles
My experience here was nothing short of amazing! I love the customer service that the Ms TOOTIE gives she awesome!
Atmosphere: 5
Food: 5
Service: 5
Leah Johnson
VERY SLOOOWWWWW service. We waited almost 45 minutes for appetizers. The food is tasty but you could drive somewhere else, eat and be back home before you will get served here.
Mike Mack
I had a great experience at Spice House. Everything about them is top tier , from food to the environment. One person that stood out was the waitress “tootie” she’s great excellent customer service. Highly recommend!
My go-to spot for good food and great service! The jerk chicken eggrolls are amazing. My favorite bartender Tootie makes the best lemon drop ! 10/10 !!! HIGHLY
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rasta Pasta with Oxtails, Lump Crab Cakes, Salmon and Grits, Chicken Egg Rolls, Fried Green Tomatoes, Wings, Jerk Chicken Egg Rolls, Lobster Tail
LeTrice Kelly
Now, I passed Spicehouse on Cascade last Sunday and wasn’t even sure they were open. It was empty so I just knew their food and service would be spot on. Went with my bestfriend to finally enjoy some good food and when I tell you the ignorance of the server and the incompetence of the manager on site was atrocious. I got chicken and waffles no issues and delicious. My friend had French toast that was under cooked. Easy fix ? no. The server said, brunch is over so we’ll give you a discount on your food. Y’all she was left with an over cooked piece of fried chicken filet with jerk sauce thrown on it. She sitting next to me talking about I’m really hungry. We asked the server to replace her meal with a meal that cost the same and she said we can’t do that. The manger allowed the change finally so she just ordered a jerk chicken Rasta pasta and she could only find 4 pieces of chicken. She was so hungry we didn’t even bring it up.
After 2 hours we just wanted to leave. Server brought the check and for 2 $6 lemon drops and 2 meals @ 18.00 came up to $120.00. How, Spice house???? How about the amount in the system was different than the amount on the menu. They said they couldn’t change the amount but could discount the order. We both left paying $40.00. The manager wouldn’t come to apologize even though she passed our table multiple times and I know the server was done with us because by the time we left I’d cursed at her when explaining that they doubled everything in the order.
The gratuity on a $27.00 check was $13.69, like where they do that at. Please close and save us all the dissatisfaction of coming here or even better get new management, 2 servers, a bartender and a host on duty at the same time so you can measure up to at least Applebees. Worst experience ever! Do not waste time out of your life! I’m sorry I went.
Atmosphere: 4
Food: 1
Service: 1
Malika
I went to the Cascade location on 8/21 a little bit before 4pm. The restaurant was practically empty. No one was in there but the waitress/bartender and a lady sitting at the bar. I walked in and the "waitress" didn't even bother to WALK over and greet me properly at the door. She yelled and asked if I was dining in or doing a to go order. I informed her that I would like a to go order and she instructed me to look at the menu. The issue didn't arise until I received my bill for the to go order and saw a 20% SERVICE CHARGE. I asked the "waitress" what the service charge was for. She LIED and said it had always been there. I KNOW that was a lie because I had been in the SAME restaurant, at the SAME location, ordered MORE food than the present visit and was NEVER charged a "service fee." Point blank, she was decided to give herself a tip off my to go order. There is simply no other explanation. She offered to take it off, and I told her she can cancel the whole order and I walked out. How DARE she overcharge me for her own self aggrandizement. Furthermore, insulting my intelligence as if I'm not supposed to notice a fictitious upcharge. My first visit to the restaurant was medicore because of the poor customer service (via the SAME waitress) but the food made up for it. The black rice and Creole Turkey are on point and I had my heart set on getting it again this go around. Unfortunately, that didn't happen. There are TOO many restaurants in the city of Atlanta. That fact the customers decide pass all those other eateries to partake your food specifically, is a GIFT from the community to you! We DON'T have to eat nor spend OUR money at your facility but we CHOSE to! For that fact alone, it is disheartening that your worker would rather STEAL from customers than to serve them. Highly disappointed. If you do go, CHECK YOUR BILL BEFORE YOU PAY! Do the calculations, especially for to go orders.
Service: 1
carolyn wright
Wheelchair accessibility: Wheelchair Accessibility Available
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rasta Pasta with Oxtails, Lump Crab Cakes, Salmon and Grits, Tropical Seafood Paradise, Chicken Egg Rolls, Salad, Fried Green Tomatoes, Chicken & Waffles, Wings, Pikliz, Spice House Eggrolls, The Cascade, Mashed Potatoes, Garlic Herb Lamb Chops, Jerk Chicken Egg Rolls, Waffle, L J's Shrimp & Grits Oxtail & Grits Salmon & Grits, Lobster Tail, Chicken Wings, Port-Au-Prince Red Snapper
Felicia Pollard
My recent first visit to this restaurant was extremely disappointing. Not only did they not have the majority of items on their menu available, but the tropical seafood dish we ordered, which was supposed to include pineapple, was served without any pineapple at all. The cook didn't even have waitress tell us and allow us to decide if we wanted.The wait time was also excessively long. Despite our efforts to support the establishment, we were left with no choice but to seek a meal elsewhere.
Excellent service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings, Jerk Chicken Egg Rolls
The vibes are nice and the bartender/Server Tootie was amazing , she makes the best drinks and her customer service is top tier.
Atmosphere: 5
Food: 4
Service: 5
Excellent service and food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
Great experience!! Food and beverages were on point.
Atmosphere: 5
Food: 4
Service: 5
Spice House is truly a gem, and it’s clear that Timothy, the manager, runs a top-notch establishment. As for the food—simply outstanding. Spice House is a must-visit if you’re looking for excellent food, great service, and a welcoming atmosphere. Timothy has truly created something special!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jerk Chicken Egg Rolls
The waitress was so helpful, they give you a wonderful amount of food, it's fresh and well seasoned, definitely will return and recommend to my Jamaican friends who love a kick in their food ??
Atmosphere: 5
Food: 5
Service: 5
Great vibe. GOOD food.
Atmosphere: 5
Food: 5
Service: 5
My experience here was nothing short of amazing! I love the customer service that the Ms TOOTIE gives she awesome!
Atmosphere: 5
Food: 5
Service: 5
VERY SLOOOWWWWW service. We waited almost 45 minutes for appetizers. The food is tasty but you could drive somewhere else, eat and be back home before you will get served here.
I had a great experience at Spice House. Everything about them is top tier , from food to the environment. One person that stood out was the waitress “tootie” she’s great excellent customer service. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My go-to spot for good food and great service! The jerk chicken eggrolls are amazing. My favorite bartender Tootie makes the best lemon drop ! 10/10 !!! HIGHLY
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rasta Pasta with Oxtails, Lump Crab Cakes, Salmon and Grits, Chicken Egg Rolls, Fried Green Tomatoes, Wings, Jerk Chicken Egg Rolls, Lobster Tail
Now, I passed Spicehouse on Cascade last Sunday and wasn’t even sure they were open. It was empty so I just knew their food and service would be spot on. Went with my bestfriend to finally enjoy some good food and when I tell you the ignorance of the server and the incompetence of the manager on site was atrocious. I got chicken and waffles no issues and delicious. My friend had French toast that was under cooked. Easy fix ? no. The server said, brunch is over so we’ll give you a discount on your food. Y’all she was left with an over cooked piece of fried chicken filet with jerk sauce thrown on it. She sitting next to me talking about I’m really hungry. We asked the server to replace her meal with a meal that cost the same and she said we can’t do that. The manger allowed the change finally so she just ordered a jerk chicken Rasta pasta and she could only find 4 pieces of chicken. She was so hungry we didn’t even bring it up.
After 2 hours we just wanted to leave. Server brought the check and for 2 $6 lemon drops and 2 meals @ 18.00 came up to $120.00. How, Spice house???? How about the amount in the system was different than the amount on the menu. They said they couldn’t change the amount but could discount the order. We both left paying $40.00. The manager wouldn’t come to apologize even though she passed our table multiple times and I know the server was done with us because by the time we left I’d cursed at her when explaining that they doubled everything in the order.
The gratuity on a $27.00 check was $13.69, like where they do that at. Please close and save us all the dissatisfaction of coming here or even better get new management, 2 servers, a bartender and a host on duty at the same time so you can measure up to at least Applebees. Worst experience ever! Do not waste time out of your life! I’m sorry I went.
Atmosphere: 4
Food: 1
Service: 1
I went to the Cascade location on 8/21 a little bit before 4pm. The restaurant was practically empty. No one was in there but the waitress/bartender and a lady sitting at the bar. I walked in and the "waitress" didn't even bother to WALK over and greet me properly at the door. She yelled and asked if I was dining in or doing a to go order. I informed her that I would like a to go order and she instructed me to look at the menu. The issue didn't arise until I received my bill for the to go order and saw a 20% SERVICE CHARGE. I asked the "waitress" what the service charge was for. She LIED and said it had always been there. I KNOW that was a lie because I had been in the SAME restaurant, at the SAME location, ordered MORE food than the present visit and was NEVER charged a "service fee." Point blank, she was decided to give herself a tip off my to go order. There is simply no other explanation. She offered to take it off, and I told her she can cancel the whole order and I walked out. How DARE she overcharge me for her own self aggrandizement. Furthermore, insulting my intelligence as if I'm not supposed to notice a fictitious upcharge. My first visit to the restaurant was medicore because of the poor customer service (via the SAME waitress) but the food made up for it. The black rice and Creole Turkey are on point and I had my heart set on getting it again this go around. Unfortunately, that didn't happen. There are TOO many restaurants in the city of Atlanta. That fact the customers decide pass all those other eateries to partake your food specifically, is a GIFT from the community to you! We DON'T have to eat nor spend OUR money at your facility but we CHOSE to! For that fact alone, it is disheartening that your worker would rather STEAL from customers than to serve them. Highly disappointed. If you do go, CHECK YOUR BILL BEFORE YOU PAY! Do the calculations, especially for to go orders.
Service: 1
Wheelchair accessibility: Wheelchair Accessibility Available
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rasta Pasta with Oxtails, Lump Crab Cakes, Salmon and Grits, Tropical Seafood Paradise, Chicken Egg Rolls, Salad, Fried Green Tomatoes, Chicken & Waffles, Wings, Pikliz, Spice House Eggrolls, The Cascade, Mashed Potatoes, Garlic Herb Lamb Chops, Jerk Chicken Egg Rolls, Waffle, L J's Shrimp & Grits Oxtail & Grits Salmon & Grits, Lobster Tail, Chicken Wings, Port-Au-Prince Red Snapper
My recent first visit to this restaurant was extremely disappointing. Not only did they not have the majority of items on their menu available, but the tropical seafood dish we ordered, which was supposed to include pineapple, was served without any pineapple at all. The cook didn't even have waitress tell us and allow us to decide if we wanted.The wait time was also excessively long. Despite our efforts to support the establishment, we were left with no choice but to seek a meal elsewhere.
Atmosphere: 2
Food: 1
Service: 1
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