The Upper Room ATL

I came for a cocktail class for my birthday and thoroughly enjoyed myself. The staff is so friendly and really know what they're talking about when it comes to cocktail mixing. 10/10 recommend.

We did a team building event here. Opted for their mixology class and our team had a blast! Thank you again to the team for making sure the energy was fun and everyone was engaged. Also, the cocktails were delicious!

The upper room ATL at Ponce City market is an impeccably well-curated bar. It features an assortment of black-owned liquor and wine brands, a delicious menu and well-thought-out and well-crafted cocktail offerings. The staff is friendly helpful and very proactive.

Great Vibe! Awesome Service! Good Food!

Poor customer service wait time is to long and drinks are disgusting

Blaire is great

Went yesterday! The store was kind of packed per usual but the bar wasn’t. Sat down no one acknowledged us…. My sister even asked the bartender a question and still no hi hello can I help yall I’ll back to assist nothing….Eventually after 10 more minutes I figure we need to order at the front since no one was gonna come to us. After getting the drinks, no one even asked how our drinks were, if we needed anything else. AGAIN, the bar was NOT packed out. They had plenty of time to converse with eachother but not customers I guess. But a man sitting beside us who didn’t even order anything and was eating to go food and listening to music got spoken to THREE times ( literally interrupted him and he had to take off his headphones to talk) before he even decided to order a drink. Ive served and bartended before… I suggest some customer service training because that didn’t make sense to me to not even simply speak to everyone when you see people sitting at the bar. And from the other reviews I see this is consistent problem. Maybe some less male centered bartenders? The drinks were good but not worth the service whatsoever.

This is the most expensive, basic coffee I have ever had anywhere in the world. I paid nearly $9 for a small latte with oatmilk and the barista did not seem happy to be there. She wasn’t rude, but it definitely wasn’t welcoming to the tune of $9 for a takeaway coffee. The latte was decent but it should have been no more than $6 tops, on a good day.

This place has got the asterisks. Nice spot for a date on the weekends.! Great bar good bartender

Ordered an Americano. Watered down coffee. Only have oat milk.

Great Experience!

Great bar in such a lively part of Ponce City Market. Friendly staff and great sandwiches. EXPRESS YO SELF martini is amazing.

Took almost 10 min for the staff to acknowledge me to order, about 10 min to receive a text saying my order ready to see it clearly wasnt, another 20 min to get the attention of the staff to ask about the status, and then finally have them tell me we didnt order anything but that they would refund me anyway..?

Came here to do a mixology class. Our class was led by Toki(forgive me for misspelling your name) She was great and you could tell she knew her craft. We will definitely come back again.

One star all across the board.