Great food, great prices, lovely staff and the portion sizes are huge.
Atmosphere: 5
Food: 5
Service: 5
Jesse Gonzalez
Crazy experience... We were greeted, we sat ourselves. Order coffee that came literally 15 minutes later. The server didn't bring napkins, was not attentive, forgot my grits. Told us today out she forgot about us all together. The food was tasty. That's what we went for so it's food so, no complaints for the chef.
Atmosphere: 2
Food: 4
Service: 1
Doc J
Why oh why did the owners ever go to full service? We’ve been regulars since Thumbs Up opened in Marietta. Rashaad and his team were awesome! Great food, arrived fast, and plenty of it! This was our go-to after church (along with another family and anybody we invited to go with us).
We ate there today and the process makes very little sense. Now we sit down, wait for a server, then order our drinks and wait (used to get them ourselves), then order and wait (used to order at the register). Previously the food would take 10 minute or less to come out, today 20 minutes (at least). In addition, I received my Toronto breakfast (only received the French toast), ate half of it before the eggs and chicken arrived. Our table is sitting four feet from the coffee and drinks, but have to now wait for the server to come refill us.
The tables turn so much slower, I can’t imagine how this model in Marietta is better. I get it, they want to mirror the other locations, but the Marietta Thumbs Up didn’t need an overhaul, it needed marketing.
We praised and talked up this location, but I don’t think we can do that anymore. I truly hate to say it…you may have lost several regulars. Please bring back the fast casual model and the workers that made the place so great!
We are not trying to be negative, just constructive feedback, as we want Thumbs Up Marietta to succeed!
PS - The one star for service is not reflective of our server, just the new serving process.
Atmosphere: 5
Food: 5
Service: 1
mathews pyt
I been to this establishment on a couple of occasions & I even brought friends.The service & food was always satisfying but this particular time was different.The table was dirty & gnats were flying around.My nephew & I ordered catfish & it did NOT taste the same.I dnt know if they ran outta fish & decided to grab some Styrofoam plates,batter them up & deep fry them but it was AWFUL🤢🤢🤢🤢.....I was soooooo sick all night & I will NEVER go there again....
Atmosphere: 1
Food: 1
Service: 5
Jay Jazz
They let ICE come in and dine comfortably so i took my business elsewhere
Martí
Here I had my first southern food experience. Service was very kind and helpful. Very good price-quality-quantity ratio. Loved the grits! I'm sure I'll come back!
Atmosphere: 5
Food: 5
Service: 5
Rebecca Honaker
The food was amazing! It all tastes homemade and much of it is! The value for your dollar is unmatched. If you're in the area go eat here!
Atmosphere: 5
Food: 5
Service: 5
Famous Dpwh
We have young service keep flirting with my husband.. she need be fire
Atmosphere: 1
Service: 1
Joe Stringer
There’s no heat so it’s freezing in the building and that makes absolutely no sense whatsoever the food is 5 stars the service is 5 stars the atmosphere is terrible it’s freezing in there actually colder than outside
Visiting from NJ and found good reviews for this place and it did not disappoint. First our server brought such a positive energy which made the visit great before even the food came out. The grits are so good! All the food and coffee was delicious and great portion sizes and prices.
Atmosphere: 5
Food: 5
Service: 5
Am Marra
Fantastic food their French toast was amazing. My husband had the pancake special. Their grits are delicious.
Atmosphere: 5
Food: 5
Service: 5
Julian H
I ordered the Steak and eggs. The food was great and the portion was worth every penny. My waitress, Khia, was very attentive and polite. Definitely will be back
Atmosphere: 5
Food: 5
Service: 5
Denise Whatley
When we’re in Midtown visiting our daughter this is the spot for breakfast or brunch plenty of portions are available and the food is so good I always take some home can’t finish my meals.(lol)
Atmosphere: 5
Food: 5
Service: 5
Veronica Wright
I had the smoke chicken wings, french toast, and sweet potato fries.
The french toast and smoke wings were the bomb! The sweet potato fries were cold.
There is an online waitlist, I suggest you use it. It is a popular restaurant.
I will be returning to Thumbs Up Diner the next time I visit the ATL.
Well priced for what you get. Very consistent
Atmosphere: 3
Food: 5
Service: 4
Great food, great prices, lovely staff and the portion sizes are huge.
Atmosphere: 5
Food: 5
Service: 5
Crazy experience... We were greeted, we sat ourselves. Order coffee that came literally 15 minutes later. The server didn't bring napkins, was not attentive, forgot my grits. Told us today out she forgot about us all together. The food was tasty. That's what we went for so it's food so, no complaints for the chef.
Atmosphere: 2
Food: 4
Service: 1
Why oh why did the owners ever go to full service? We’ve been regulars since Thumbs Up opened in Marietta. Rashaad and his team were awesome! Great food, arrived fast, and plenty of it! This was our go-to after church (along with another family and anybody we invited to go with us).
We ate there today and the process makes very little sense. Now we sit down, wait for a server, then order our drinks and wait (used to get them ourselves), then order and wait (used to order at the register). Previously the food would take 10 minute or less to come out, today 20 minutes (at least). In addition, I received my Toronto breakfast (only received the French toast), ate half of it before the eggs and chicken arrived. Our table is sitting four feet from the coffee and drinks, but have to now wait for the server to come refill us.
The tables turn so much slower, I can’t imagine how this model in Marietta is better. I get it, they want to mirror the other locations, but the Marietta Thumbs Up didn’t need an overhaul, it needed marketing.
We praised and talked up this location, but I don’t think we can do that anymore. I truly hate to say it…you may have lost several regulars. Please bring back the fast casual model and the workers that made the place so great!
We are not trying to be negative, just constructive feedback, as we want Thumbs Up Marietta to succeed!
PS - The one star for service is not reflective of our server, just the new serving process.
Atmosphere: 5
Food: 5
Service: 1
I been to this establishment on a couple of occasions & I even brought friends.The service & food was always satisfying but this particular time was different.The table was dirty & gnats were flying around.My nephew & I ordered catfish & it did NOT taste the same.I dnt know if they ran outta fish & decided to grab some Styrofoam plates,batter them up & deep fry them but it was AWFUL🤢🤢🤢🤢.....I was soooooo sick all night & I will NEVER go there again....
Atmosphere: 1
Food: 1
Service: 5
They let ICE come in and dine comfortably so i took my business elsewhere
Here I had my first southern food experience. Service was very kind and helpful. Very good price-quality-quantity ratio. Loved the grits! I'm sure I'll come back!
Atmosphere: 5
Food: 5
Service: 5
The food was amazing! It all tastes homemade and much of it is! The value for your dollar is unmatched. If you're in the area go eat here!
Atmosphere: 5
Food: 5
Service: 5
We have young service keep flirting with my husband.. she need be fire
Atmosphere: 1
Service: 1
There’s no heat so it’s freezing in the building and that makes absolutely no sense whatsoever the food is 5 stars the service is 5 stars the atmosphere is terrible it’s freezing in there actually colder than outside
Atmosphere: 1
Food: 5
Service: 5
Restaurantji Recommends
Visiting from NJ and found good reviews for this place and it did not disappoint. First our server brought such a positive energy which made the visit great before even the food came out. The grits are so good! All the food and coffee was delicious and great portion sizes and prices.
Atmosphere: 5
Food: 5
Service: 5
Fantastic food their French toast was amazing. My husband had the pancake special. Their grits are delicious.
Atmosphere: 5
Food: 5
Service: 5
I ordered the Steak and eggs. The food was great and the portion was worth every penny. My waitress, Khia, was very attentive and polite. Definitely will be back
Atmosphere: 5
Food: 5
Service: 5
When we’re in Midtown visiting our daughter this is the spot
for breakfast or brunch plenty of portions are available and the food is so good I always take some home can’t finish my meals.(lol)
Atmosphere: 5
Food: 5
Service: 5
I had the smoke chicken wings, french toast, and sweet potato fries.
The french toast and smoke wings were the bomb! The sweet potato fries were cold.
There is an online waitlist, I suggest you use it. It is a popular restaurant.
I will be returning to Thumbs Up Diner the next time I visit the ATL.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Smoked Chicken Wings
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