Tokyo Express

Food isn't good. When you pass by they always want you to sample the food which is fine, but right after you try it the mood changes and they assume right away that you will want to get something. Not great service at all and the food isn't good either.

The firecracker and pepper chicken was fresh and crispy, and the container was filled to the top, making it well worth the price.

Terrible experience at the Cumberland Mall location. Customer service is *nonexistent*. One of the staff members practically begs you to take a sample, but the moment you show interest and ask to try something else, his attitude shifts—rude, dismissive, and visibly irritated. Then, the blonde woman at the register added to the mess with sarcastic, unprofessional comments, inappropriate facial expressions toward me, simply because I pointed out how important/critical customer service is to any business—and made it clear I didn’t appreciate being spoken to in that way.

It’s clear neither of them care—maybe because they don’t own the place—but that level of disrespect is a dealbreaker and inexcusable. They’ve permanently lost my business, and I strongly recommend others avoid this location unless you enjoy being mistreated for simply being a customer.

No frills chinese food, recently got remodeled so it looks nicer than it did before.

Got a wood screw in my food
Never do I post reviews but had to
I was just shocked

Atmosphere: 3

Food: 2

Service: 3

They secretly over charge your card - that’s why he always giving out so many free samples - bc he is passing it down to the consumers

Atmosphere: 1

Food: 1

Service: 1

Got in by trying the chicken sampler and it was great! Grabbed myself a plate with noodles and Teriyaki chicken and the steak. The chicken was great, the steak was meh, not too much flavor. The server seems to be distracted with any walking costumer and hands them samples instead of going to check out. The price of the food and the quantity might be the reason I come back again!

Food: 3

Service: 3

Bourbon chicken tastes like dog foodFor $7 don’t get it..

Atmosphere: 3

Food: 1

Service: 3

They give free samples for customers to figure out what exactly would meet their needs. Helpful employees, and they give a generous amount of food for a low price.

Their food containers have very shallow areas where the food goes so you end up with very little meat. The food is hot and the taste is standard for this type of place.

The food was good, but portions could be a little more. They give samples on chicken so that you should can determine what you like. They are the first ones coming off Escalater in the food court. We walked down and tasted the others just to be sure. They had similar selection. Their eggrolls looked burned or overcooked, cheese Rangoon seemed to well done as well. It's $8.99 plus tax for 2 meats and 1 side. I would go back.

Atmosphere: 4

Food: 4

Service: 4

I was sold the second I had that firecracker chicken. 10/10 will be back when we go to Atlanta again.

Good food for the mall court. Teriyaki chicken was good.

Atmosphere: 3

Food: 4

Service: 4

Very very nice people and the food is good.

The lady behind the register was so extremely rude for no reason. The food was just okay