Ordered a smoothie from these rude idiots who want to know who's calling before they give the manager the phone as if we know each other. I asked them to remove the banana from my order and guess what...they didn't. But oh well if you have an allergic reaction bc they are too dumb to know that you have to read order notes. Accountability will be had.
Nicole Kelly
Waited 20 minutes for a sunrise sunset smoothie and it tasted like ice, never again
Food: 1
Kevin Godin
Scam, this business pays for ppm behind the shop that will send fraud ticket of 100 dollars even though I paid the meter perfectly.
Shae McLeain
I’ve spent 5 days trying to get a refund from this restaurant. I placed an order approximately 2.5 hours prior to closing and never received anything… when I called the restaurant around closing hours, I was told “I’m not sure what to tell you, we’re completely out of food & you won’t be able to receive a refund until the manager is in” this place is GHETTOOOOOOOOOOOOOOOOOOOOO please choose another location! ???
Service: 1
Energy GodDNA
Smoothie was good as far as taste but the fruit was still in big chunks as I drank out the street. Not a bad smoothie but needs to be blended fully next time.
Atmosphere: 3
Food: 2
Service: 2
Marcus Hooks
Should’ve adhered to the reviews. This was supposed to be the breakfast quesadilla with lettuce. This was clearly just thrown together. They didn’t even cut it or give me the sauce that comes with it. I really wish I could get my money back smh. I won’t ever go to this location again.
Kelly S
No greeting, ignore you..Long long long wait, no thank yous, zero smiles, .. just sad atmosphere:(
Atmosphere: 1
Food: 2
Service: 1
ReGina Sutton
Had an awful experience here and I will not be back! I earned a free smoothie after spending a couple hundred bucks and added a b12 shot thinking I could pay for it separately but couldn't and they still used my free
Atmosphere: 1
Food: 1
Service: 1
Antonio Williams
This place is terrible I use to come every morning when they had the old crew and good laughs smoothie are terrible
Atmosphere: 1
Food: 1
Service: 1
Gabrielle H.
Great customer service. This is a HUGE tropical smoothie. The food was ready by time I got there because I ordered in the app. It was clean and just extremely spacious. You can have a literal party there. lol It's not their fault there is construction in front of the store, but the air quality due to construction was awful. Overall great store. Nice customer service.
Don’t be fooled by their recent google review campaign. This location easily has the worst service I’ve experienced at Tropical Smoothie.
Atmosphere: 1
Food: 1
Service: 1
Ryan Norris
I had great experience here. I came with family and the servers treated us exceptionally well and made us samples and gave us discounts .. great
Atmosphere: 5
Food: 5
Service: 5
iHeal
I usually order through DoorDash but tonight I decided to go in and I was thrilled by my experience. The atmosphere is clean and the music selection is bomb. Ray greeted me with a smile and was very informative about what they offer here at Tropical Cafe. He even convinced me to download the app. Ray also made me a delicious smoothie and hands down the best smoothie I’ve ever had. I will gladly come back to this location for the vibes alone. 10 stars given with excellent customer service skills and quality smoothies well blended. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
EE Rexah
For some reason, couldn't take the survey on my receipt but I had to make sure I shoutout Christian, Raymond, and Destiny for making sure my order was taken care of, even during a busy period. Just know if you go during lunch, you WILL be waiting (maybe like an extra 10-20 minutes more than normal) but I always get the right staff who always make sure my order is correct and to my satisfaction
Atmosphere: 5
Food: 5
Service: 5
Patrick N.
Kind and helpful staff, with a good-tasting smoothie to drive it home. They were quick, and they helped explain a couple questions I had
Ordered a smoothie from these rude idiots who want to know who's calling before they give the manager the phone as if we know each other. I asked them to remove the banana from my order and guess what...they didn't. But oh well if you have an allergic reaction bc they are too dumb to know that you have to read order notes. Accountability will be had.
Waited 20 minutes for a sunrise sunset smoothie and it tasted like ice, never again
Food: 1
Scam, this business pays for ppm behind the shop that will send fraud ticket of 100 dollars even though I paid the meter perfectly.
I’ve spent 5 days trying to get a refund from this restaurant. I placed an order approximately 2.5 hours prior to closing and never received anything… when I called the restaurant around closing hours, I was told “I’m not sure what to tell you, we’re completely out of food & you won’t be able to receive a refund until the manager is in” this place is GHETTOOOOOOOOOOOOOOOOOOOOO please choose another location! ???
Service: 1
Smoothie was good as far as taste but the fruit was still in big chunks as I drank out the street. Not a bad smoothie but needs to be blended fully next time.
Atmosphere: 3
Food: 2
Service: 2
Should’ve adhered to the reviews. This was supposed to be the breakfast quesadilla with lettuce. This was clearly just thrown together. They didn’t even cut it or give me the sauce that comes with it. I really wish I could get my money back smh. I won’t ever go to this location again.
No greeting, ignore you..Long long long wait, no thank yous, zero smiles, .. just sad atmosphere:(
Atmosphere: 1
Food: 2
Service: 1
Had an awful experience here and I will not be back! I earned a free smoothie after spending a couple hundred bucks and added a b12 shot thinking I could pay for it separately but couldn't and they still used my free
Atmosphere: 1
Food: 1
Service: 1
This place is terrible I use to come every morning when they had the old crew and good laughs smoothie are terrible
Atmosphere: 1
Food: 1
Service: 1
Great customer service. This is a HUGE tropical smoothie. The food was ready by time I got there because I ordered in the app. It was clean and just extremely spacious. You can have a literal party there. lol It's not their fault there is construction in front of the store, but the air quality due to construction was awful. Overall great store. Nice customer service.
Restaurantji Recommends
Don’t be fooled by their recent google review campaign. This location easily has the worst service I’ve experienced at Tropical Smoothie.
Atmosphere: 1
Food: 1
Service: 1
I had great experience here. I came with family and the servers treated us exceptionally well and made us samples and gave us discounts .. great
Atmosphere: 5
Food: 5
Service: 5
I usually order through DoorDash but tonight I decided to go in and I was thrilled by my experience. The atmosphere is clean and the music selection is bomb. Ray greeted me with a smile and was very informative about what they offer here at Tropical Cafe. He even convinced me to download the app. Ray also made me a delicious smoothie and hands down the best smoothie I’ve ever had. I will gladly come back to this location for the vibes alone. 10 stars given with excellent customer service skills and quality smoothies well blended. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
For some reason, couldn't take the survey on my receipt but I had to make sure I shoutout Christian, Raymond, and Destiny for making sure my order was taken care of, even during a busy period. Just know if you go during lunch, you WILL be waiting (maybe like an extra 10-20 minutes more than normal) but I always get the right staff who always make sure my order is correct and to my satisfaction
Atmosphere: 5
Food: 5
Service: 5
Kind and helpful staff, with a good-tasting smoothie to drive it home. They were quick, and they helped explain a couple questions I had