Kimpton Sylvan Atlanta - Buckhead
374 East Paces Ferry Rd NE, Atlanta
(470) 531-8900
Recent Reviews
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Love our stay at the Kimpton Sylvan Atlanta. The staff was beyond amazing!
My one con, is the parking situation. They only offer valet parking at a pretty steep price.
Looking forward to staying here again whenever we’re in Atlanta.
Stayed for a little staycation, every single detail was perfect! Incredible service, beautiful clean rooms with a mid century modern vibe, and a great restaurant for dinner. I was even upgraded to a premium room when I got in! I will recommend The Sylvan to anyone traveling through Buckhead now and forever!!
Robert was the best when we checked in. He was welcoming, shared a little about the hotel, and told us about the area. Robert is a gem - give that man a raise!!
When I made my booking, I was unaware there was a $50 fee per night for valet parking. Valet parking is mandatory as there is no place to self-park. There's a lot of info to read on the page, but that info is mixed in with other details. The parking fee should be shown as an option while booking instead of mixed in with details such as pet policy, breakfast, wifi....ect. Other than that, the staff was very nice and accommodating (especially after we checked out and my husband realized he left an item in the room). They have snacks, drinks, and robes...but all for a fee. The room was very clean and nice. I loved the bathroom! It's quiet, don't hear whats going on in the rooms next door. Its within walking distance to a lot of food and entertainment. It is in the perfect spot to walk to Buckhead theatre. We'd definitely stay here again. Even with the parking fee, it was still the cheapest option within walking distance. We'd definitely stay here again.
The hotel is in the heart of Buckhead. Literally in the middle with several venues with 3-5 miles driving distance. The room was spacious with a large bathroom. The restaurant and bar at the site were great. We ate breakfast at the restaurant and enjoyed the evening atop the rooftop bar. The overall price was great for the amenities. There is a valet service for the hotel, but also a large parking garage directly across the street. Staff was great, and the social hour with complimentary wine was a welcome site.
You do NOT want to stay here if you're sensitive to mold. The musty / mold smell is overwhelming as soon as you step off the elevator. Our carpet was damp the whole time. The showers don't have doors so water went everywhere. It's decently decorated, bed was comfy, and the coffee was good but if you have any health issues related to mold,, you'll want to avoid this place.
We are staying at the Kimpton Sylvan. I received excellent service from the very helpful and friendly valet parking staff. Quan and Dimetrius helped us with a problem that arose concerning parking our vehicle. They went over and above the call of duty to help. I would definitely stay at the hotel again based solely on the help and service these two men provided. Kudos gentlemen!
On checkout, I was told that I owed nothing & never was given a receipt (a mistake I'll never make again trusting someone's word). However upon returned home to the UK, I found a $1500+ charge on my credit card they had on file. I've been trying for nearly a year to get someone to help sort this mess out- calls, emails...everything short of flying back in person! Seriously upset.
I completely enjoyed our stay at the Kimpton. The staff were lovely and very helpful. The hotel is nicely appointed and very comfortable. It’s a great location to lots of shopping and restaurants. When we go back to ATL, we will definitely stay here again
Great pet friendly hotel. Service, staff, and management were excellent during our stay
Service: 5
Restaurantji Recommends
I had such an amazing stay here! The location was excellent, my room was clean, and the hotel itself is super cute. The front desk staff were literally the best, especially Michael. Michael went above and beyond for me during my two day stay at The Sylvan. He was so helpful, super kind, and exemplified great service. The only issue I had here was valet. Majority of the valet staff were nice but a few of them were a bit rude. Other than that, I would highly recommend staying here.
Service: 5
Love this place. But a 100$ per day incidental charge is crazy. Especially when you aren’t informed before hand. Pretty much you pay double at first
Spacious rooms and excellent service. Great rooftop bar great restaurant. And it's quiet even with the construction in the neighborhood. Always a good spot to stay.
Service: 5
Room was very small relative to the price. We found immediately that the room was not very clean for example used contact lenses were on the bedside nightstand also, trash was on the floor in the hallway.
Walkability: Close to shopping area and restaurants.
Food and drinks: Hotel food was just ok and very expensive.
Service: 3
The front desk was absolutely wonderful. They were courteous and exuded warmth.
Service: 5
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