This was my first time ever dining at this restaurant. The wings were fresh, tasty, and affordable. Our server was good when it came to explaining the items on the menu. I rated the service as 4 stars because of the extra charge for a small container of ranch/blue cheese dressing. Also, whenever we asked for napkins, the server would bring out a few napkins at a time. It’s almost as if he was being stingy with the napkins (inserts eye roll). I mean, we are eating wings with our fingers so a lot of napkins are needed! Overall, I enjoyed my meal and I would probably check out another Wing Factory in the future. One that will NOT be stingy with their napkins and will NOT charge an extra 50 cents just for a small container of ranch/blue cheese dressing!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Bone-In
Devante the Kid
The service here is HORRIBLE! Beware of how they treat you here.
I went in to order a lunch special that I’ve gotten before and enjoyed. I was initially told the order couldn’t be placed online but had to be done in person, which was fine. I’ve done this twice before, ordered in person, and taken my food to go during my lunch break without any issues.
However, when I tried to order again, a lady told me I wasn’t allowed to take the food out of the building. This made no sense. I asked to speak to the owner, who came over and explained that the lunch special is meant to attract dine-in customers. I explained that, being on a lunch break, I didn’t have time to dine in. Instead of showing any hospitality or trying to accommodate my situation, the owner just stuck to the policy and sent me away with no food.
I ended up going somewhere else with better service and more understanding of customer needs. This experience was horrible, and I will not be returning. If you’re looking for poor service and a lack of consideration for customers, this is the place to go. Otherwise, take your business elsewhere.
Atmosphere: 2
Food: 4
Service: 1
Ismael Parra
Wings were in the (7.5 zone) Fries were soggy and had no salt (0.0) Burgers here (9.8) Wait time is pretty long even when restaurant is pretty empty (5.3) Overall 3 stars
Parking: Packed because it’s next to a grocery store.
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Potato Skins
MICHAEL Hayes
First thing one of my niece's wings was raw on the inside so check your wings.
Time you say my hero rap that I got was not the real deal. Chicago style gyro rap it was a frozen gyro pieces that sauteed I guess on the grill if you're expecting a real Greek style gyro that's not what you're going to get here, so just expect it and prepare for it.
Atmosphere: 4
Food: 2
Service: 4
Briana Calles
Went for my lunch break minutes ago. Ordered a shrimp basket and plain extra crispy fries. Waited patiently check my food the 1st time, fries came back soft and Cajun and then they remade it AGAIN the fries came back soft not even crispy. Wasted my whole lunch break thankfully the manager was kind enough to give me a refund. This was my first time back in a while and hate that it turned out this way I’m disappointed because I’m hungry and settled soft mushy fries
Atmosphere: 3
Food: 2
Service: 2
Farmaan Judge
If I could give less than 1 star, I would. Food is always cold when it comes out, service is trash, and the server makes you feel very uncomfortable.
Atmosphere: 1
Food: 1
Service: 1
Shaloon Smith
I use to order from this place all the time. I don't know what happened but I ordered a 12 piece hot lemon pepper on door dash yesterday and the wings were sooooo salty I couldn't even eat 1 wing. Door Dash would not refund my money, a credit..nothing. I normally don't do these reviews but I was starving and to get food you can't even eat is unacceptable.
Food: 1
Ayonna Durham
HORRIBLE! DISGUSTING! WINGS ARE NOT FRIED THROUGHLY! FRIES ARE COLD AND HARD!
This restaurant has been horrible lately! The cooks don’t fry the wings throughly and they are so soft! It’s completely disgusting and offensive especially with the amount you pay!
Will not be returning!
I will be adding more photos of previous horrible orders from this place as well!
The food was delicious and the service was excellent. I would've gave all 5 stars, but it took a while to get a menu. But after that, everything was great. I'll go there again
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Bone-In, Lemon Pepper Wings with French Fries, Cajun Fries, Bone-In Wings Hot Wings, Hot Lemon Pepper
Chappy
Take out order for lemon pepper wings taste like a bag of lemon pepper salt. It's unconscionable has nasty these wings taste. And to add insult to injury, they were dry, as if they were reheated over and over again. So in effect, it tasted like eating the toes of a dead person smothered with salty lemon pepper. It wasn't always like this but it has been for the past year or two. Just terrible.
Atmosphere: 3
Food: 1
Service: 4
Kia Frazier-Williams
The wings are so delicious. I love their fries and ranch sauce as well.
This was my first time ever dining at this restaurant. The wings were fresh, tasty, and affordable. Our server was good when it came to explaining the items on the menu. I rated the service as 4 stars because of the extra charge for a small container of ranch/blue cheese dressing. Also, whenever we asked for napkins, the server would bring out a few napkins at a time. It’s almost as if he was being stingy with the napkins (inserts eye roll). I mean, we are eating wings with our fingers so a lot of napkins are needed! Overall, I enjoyed my meal and I would probably check out another Wing Factory in the future. One that will NOT be stingy with their napkins and will NOT charge an extra 50 cents just for a small container of ranch/blue cheese dressing!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Bone-In
The service here is HORRIBLE! Beware of how they treat you here.
I went in to order a lunch special that I’ve gotten before and enjoyed. I was initially told the order couldn’t be placed online but had to be done in person, which was fine. I’ve done this twice before, ordered in person, and taken my food to go during my lunch break without any issues.
However, when I tried to order again, a lady told me I wasn’t allowed to take the food out of the building. This made no sense. I asked to speak to the owner, who came over and explained that the lunch special is meant to attract dine-in customers. I explained that, being on a lunch break, I didn’t have time to dine in. Instead of showing any hospitality or trying to accommodate my situation, the owner just stuck to the policy and sent me away with no food.
I ended up going somewhere else with better service and more understanding of customer needs. This experience was horrible, and I will not be returning. If you’re looking for poor service and a lack of consideration for customers, this is the place to go. Otherwise, take your business elsewhere.
Atmosphere: 2
Food: 4
Service: 1
Wings were in the (7.5 zone)
Fries were soggy and had no salt (0.0)
Burgers here (9.8)
Wait time is pretty long even when restaurant is pretty empty (5.3)
Overall 3 stars
Parking: Packed because it’s next to a grocery store.
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Potato Skins
First thing one of my niece's wings was raw on the inside so check your wings.
Time you say my hero rap that I got was not the real deal. Chicago style gyro rap it was a frozen gyro pieces that sauteed I guess on the grill if you're expecting a real Greek style gyro that's not what you're going to get here, so just expect it and prepare for it.
Atmosphere: 4
Food: 2
Service: 4
Went for my lunch break minutes ago. Ordered a shrimp basket and plain extra crispy fries. Waited patiently check my food the 1st time, fries came back soft and Cajun and then they remade it AGAIN the fries came back soft not even crispy. Wasted my whole lunch break thankfully the manager was kind enough to give me a refund. This was my first time back in a while and hate that it turned out this way I’m disappointed because I’m hungry and settled soft mushy fries
Atmosphere: 3
Food: 2
Service: 2
If I could give less than 1 star, I would. Food is always cold when it comes out, service is trash, and the server makes you feel very uncomfortable.
Atmosphere: 1
Food: 1
Service: 1
I use to order from this place all the time. I don't know what happened but I ordered a 12 piece hot lemon pepper on door dash yesterday and the wings were sooooo salty I couldn't even eat 1 wing. Door Dash would not refund my money, a credit..nothing. I normally don't do these reviews but I was starving and to get food you can't even eat is unacceptable.
Food: 1
HORRIBLE! DISGUSTING! WINGS ARE NOT FRIED THROUGHLY! FRIES ARE COLD AND HARD!
This restaurant has been horrible lately! The cooks don’t fry the wings throughly and they are so soft! It’s completely disgusting and offensive especially with the amount you pay!
Will not be returning!
I will be adding more photos of previous horrible orders from this place as well!
Atmosphere: 1
Food: 1
Service: 1
Best Wing Place in
Atmosphere: 5
Food: 5
Service: 5
Love it
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Seriously, they have the best wings in Atlanta ?
Atmosphere: 5
Food: 5
Service: 5
Beyond Burger Buckhead ❤️ good vegan burger
Food: 5
The food was delicious and the service was excellent. I would've gave all 5 stars, but it took a while to get a menu. But after that, everything was great. I'll go there again
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Bone-In, Lemon Pepper Wings with French Fries, Cajun Fries, Bone-In Wings Hot Wings, Hot Lemon Pepper
Take out order for lemon pepper wings taste like a bag of lemon pepper salt. It's unconscionable has nasty these wings taste. And to add insult to injury, they were dry, as if they were reheated over and over again. So in effect, it tasted like eating the toes of a dead person smothered with salty lemon pepper. It wasn't always like this but it has been for the past year or two. Just terrible.
Atmosphere: 3
Food: 1
Service: 4
The wings are so delicious. I love their fries and ranch sauce as well.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Boneless Fingers & Fries
Loading...