Absolutely horrendous experience
Food that was to be ready on 30 min - was not ready even after 3 hours- so misleading information while ordering food
And than the staff was rude and disrespectful
No one cares
Don’t care about customer service
Boss Jackson
First Of All Happy New Year , I Visited This Location Friday January 2, around 9:30-10pm and I must say the atmosphere wasn’t friendly, soon as me and my Friend walked into the restaurant their were three employees standing in the front on their cell phones no one greeted us, they were looking around like who was going to take our order, one young lady had an attitude I don’t know if she was pregnant or not but she definitely had an attitude, then while I was getting my drink I noticed that they didn’t have any more straws so I asked for one . The pregnant one yelled out we don’t have any more, luckily one of the employee heard me asking for one and she gave me one from the back and the kitchen area… They have to do better at this location!! LEAVE THE ATTITUDE AT HOME !
Atmosphere: 1
Food: 5
Service: 1
David Matthew Ballesteros
The atmosphere speaks for itself. Trash scattered all across the store. Workers yelling at each other and ignoring customers. The moment I stepped inside a customer said they didnt receive any ranch and the workers just laughed at him. A Big guy in dreads tossed the uber eats I was picking up from a couple feet away, thankfully landing on the counter. This place is absolute mess.
Atmosphere: 1
Service: 1
Kaycee Turner
food was great
Atmosphere: 4
Food: 4
Service: 5
Tori
Get better workers.
Atmosphere: 1
Food: 3
Service: 1
Kristyn Otis
DO NOT EVER ORDER FROM WINGSTOP ELKHART, IN. THEY WILL NEVER DELIVER YOUR ORDER, WHEN YOU CONTACT THE STORE THEY JUST SAY SORRY AND YOU CAN COME PICK IT UP YOURSELF. HIGHLY DO NOT RECOMMEND!
Lisa Murray White
We ate there for the first time today. Our food was brought to us very fast. It was hot, fresh and delicious. The fries were especially good! We will definitely be back!
Chris Harris
The boneless wings are literally nuggets and you get enough fries for 2 people with the 4 person value meal.
Was not impressed
Wouldn’t order again
Tajuanya Carr
Sooooo I was nervous to visit this location because of the rating but convenience will get you every time. I stopped in, I was greeted and placed my order. I got my food in the promised time, it passed the visual inspection and I returned to my car. I took a bite once home and I was satisfied. My food was good and hot.
They were working together as a team store clean and food hot my type of night shift! Keep up the good work guys
Atmosphere: 5
Food: 5
Service: 5
Chasadee Denson
I placed a pickup order through DoorDash (10/22/25) and noticed an issue with my order, so I called the store to have it corrected. The cashier kept answering the phone and hanging up, I called twice before deciding to drive to the store. As I was walking to the door, I actually saw her pick up the phone and hang it up again. When I approached the counter and asked if she had been doing that, she admitted it, and hung up on another customer right in front of me!
Her attitude was completely unprofessional and dismissive. At that point, I just asked for my order so I could leave. To make things worse, my wings weren’t fried hard as requested and were soaked in oil. The customer service at this location is absolutely terrible. The young lady working (with braces and cornrows) needs proper training, and management seriously needs to hire people who actually want to work and treat customers with respect. Will never order from this location again.
Atmosphere: 1
Food: 1
Service: 1
Chartereus Copeland
Food was great I went at night and ordered. My wings were nice size and sauce was great.
Atmosphere: 5
Food: 5
Service: 5
India Gipp
Dj; Denoris ; James showed me & my family outstanding customer service; the orders were ready in a timely manner!!! thank you all!!
Drowned my wings in sauce smh on a dry rub order
Absolutely horrendous experience Food that was to be ready on 30 min - was not ready even after 3 hours- so misleading information while ordering food And than the staff was rude and disrespectful No one cares Don’t care about customer service
First Of All Happy New Year , I Visited This Location Friday January 2, around 9:30-10pm and I must say the atmosphere wasn’t friendly, soon as me and my Friend walked into the restaurant their were three employees standing in the front on their cell phones no one greeted us, they were looking around like who was going to take our order, one young lady had an attitude I don’t know if she was pregnant or not but she definitely had an attitude, then while I was getting my drink I noticed that they didn’t have any more straws so I asked for one . The pregnant one yelled out we don’t have any more, luckily one of the employee heard me asking for one and she gave me one from the back and the kitchen area… They have to do better at this location!! LEAVE THE ATTITUDE AT HOME !
Atmosphere: 1
Food: 5
Service: 1
The atmosphere speaks for itself. Trash scattered all across the store. Workers yelling at each other and ignoring customers. The moment I stepped inside a customer said they didnt receive any ranch and the workers just laughed at him. A Big guy in dreads tossed the uber eats I was picking up from a couple feet away, thankfully landing on the counter. This place is absolute mess.
Atmosphere: 1
Service: 1
food was great
Atmosphere: 4
Food: 4
Service: 5
Get better workers.
Atmosphere: 1
Food: 3
Service: 1
DO NOT EVER ORDER FROM WINGSTOP ELKHART, IN. THEY WILL NEVER DELIVER YOUR ORDER, WHEN YOU CONTACT THE STORE THEY JUST SAY SORRY AND YOU CAN COME PICK IT UP YOURSELF. HIGHLY DO NOT RECOMMEND!
We ate there for the first time today. Our food was brought to us very fast. It was hot, fresh and delicious. The fries were especially good! We will definitely be back!
The boneless wings are literally nuggets and you get enough fries for 2 people with the 4 person value meal. Was not impressed Wouldn’t order again
Sooooo I was nervous to visit this location because of the rating but convenience will get you every time. I stopped in, I was greeted and placed my order. I got my food in the promised time, it passed the visual inspection and I returned to my car. I took a bite once home and I was satisfied. My food was good and hot.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Terrible staff
They were working together as a team store clean and food hot my type of night shift! Keep up the good work guys
Atmosphere: 5
Food: 5
Service: 5
I placed a pickup order through DoorDash (10/22/25) and noticed an issue with my order, so I called the store to have it corrected. The cashier kept answering the phone and hanging up, I called twice before deciding to drive to the store. As I was walking to the door, I actually saw her pick up the phone and hang it up again. When I approached the counter and asked if she had been doing that, she admitted it, and hung up on another customer right in front of me!
Her attitude was completely unprofessional and dismissive. At that point, I just asked for my order so I could leave. To make things worse, my wings weren’t fried hard as requested and were soaked in oil. The customer service at this location is absolutely terrible. The young lady working (with braces and cornrows) needs proper training, and management seriously needs to hire people who actually want to work and treat customers with respect. Will never order from this location again.
Atmosphere: 1
Food: 1
Service: 1
Food was great I went at night and ordered. My wings were nice size and sauce was great.
Atmosphere: 5
Food: 5
Service: 5
Dj; Denoris ; James showed me & my family outstanding customer service; the orders were ready in a timely manner!!! thank you all!!
Atmosphere: 5
Food: 5
Service: 5
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