They hear but don't listen, and the food isn't that good, especially for the price.
Duck Walker
Food was great that day thanks to the manager for cooking it fresh
Lila Simmons
How can you be out of burgers Arby smh... Customer service was ok, fries were hot. No burgers....
Elliott Locoell Ortiz
The counter definitely struggled yesterday maybe new staff or just a bad day.
Jason Holland
Food was great service was fast also
Debi N
This Arby's is struggling, but they do try to deliver decent service and foods. Nice employees, that alone is worth 4 stars.
Linda Sanders
Always good service and food. The order online app hasn't worked the last 2 times I went to Captain D's
Vaughn Robinson
Drive thru is very dangerous being that you have to pull out into a much used service alley to pull around. Food was ok.
Shantel English
We experienced the best customer service today. They took our order and completed it the way we asked. Walton Way night crew is the best!!!
Sitting Bull
Attendant was cheerless; Acted "put out". Ordered was NOT delivered as ordered. Asked for sandwich condiments; Were NOT as requested when bag opened. Drink ordered without ice; Got larger ICED drink - cost $3. Doubt I will return to this location--
Food does be fresh and hot. Lost one star due to having continuous computer issues and having to close down until issue is resolved. Has happened multiple times. In all a good group of people.
Fiona McGreevy
My fiance brought me back dinner tonight and honestly, half my meal is missing. I asked him to get me a french dip meal with a Jamocha milkshake and Arby's sauces. There were no milkshakes available, coke is fine, but they also said they had no Arby's sauce. When he got home and gave me the bag the fry container was only half full, about 6 fries at most, and no sauce to go with it. They also had forgotten my au jus sauce which is necessary to a french dip, otherwise there is nothing to dip it in. Staff shortages can lead to longer wait times, those I don't mind, but for half the food to be missing from my meal isn't great.
Latonya Johnson
Food was not to my liking. I so mad i paid my money for something that i wanted and couldn't eat. Cold food at Lunchtime is not cool.
Luther Gaskill
Pulled into the drive thru and was told by a young man (very rude) through the speaker "we're closing soon and can't take any orders". This was at 6:40pm and they close the store at 7:00pm ( new store hours). Did not get to place my order nor will I ever.This is not the first incident with this Arby's.Arby's employees used to be very courteous and would go out of their way to make sure your visit was the best it could be. Not at the Arby's on Washington Rd!
Brandon Palmer
Long wait time. My order was short and ordered 4 drinks, only received 2 and both were drinks I didn't order.
They hear but don't listen, and the food isn't that good, especially for the price.
Food was great that day thanks to the manager for cooking it fresh
How can you be out of burgers Arby smh... Customer service was ok, fries were hot. No burgers....
The counter definitely struggled yesterday maybe new staff or just a bad day.
Food was great service was fast also
This Arby's is struggling, but they do try to deliver decent service and foods. Nice employees, that alone is worth 4 stars.
Always good service and food. The order online app hasn't worked the last 2 times I went to Captain D's
Drive thru is very dangerous being that you have to pull out into a much used service alley to pull around. Food was ok.
We experienced the best customer service today. They took our order and completed it the way we asked. Walton Way night crew is the best!!!
Attendant was cheerless; Acted "put out". Ordered was NOT delivered as ordered. Asked for sandwich condiments; Were NOT as requested when bag opened. Drink ordered without ice; Got larger ICED drink - cost $3. Doubt I will return to this location--
Restaurantji Recommends
Food does be fresh and hot. Lost one star due to having continuous computer issues and having to close down until issue is resolved. Has happened multiple times. In all a good group of people.
My fiance brought me back dinner tonight and honestly, half my meal is missing. I asked him to get me a french dip meal with a Jamocha milkshake and Arby's sauces. There were no milkshakes available, coke is fine, but they also said they had no Arby's sauce. When he got home and gave me the bag the fry container was only half full, about 6 fries at most, and no sauce to go with it. They also had forgotten my au jus sauce which is necessary to a french dip, otherwise there is nothing to dip it in. Staff shortages can lead to longer wait times, those I don't mind, but for half the food to be missing from my meal isn't great.
Food was not to my liking. I so mad i paid my money for something that i wanted and couldn't eat. Cold food at Lunchtime is not cool.
Pulled into the drive thru and was told by a young man (very rude) through the speaker "we're closing soon and can't take any orders". This was at 6:40pm and they close the store at 7:00pm ( new store hours). Did not get to place my order nor will I ever.This is not the first incident with this Arby's.Arby's employees used to be very courteous and would go out of their way to make sure your visit was the best it could be. Not at the Arby's on Washington Rd!
Long wait time. My order was short and ordered 4 drinks, only received 2 and both were drinks I didn't order.