Horrible customer service. Took a couple minutes to even be acknowledged. Waited 10 minutes and asked how long it would be and the lady said to me “Bo rounds take 5 minutes!”. Would give 0 stars if I could.
Atmosphere: 1
Food: 1
Service: 1
Kimberly Griffin
Went to Bojangles today and ordered 3 wing combo and 3 extra wing. They said it was gonna be 12-15 minutes wait. We stayed 3:09 to 3:40 waiting on our chicken get done. They diden have nothing in order. They diden even have hair nets on. Everything was out order in kitchen. When they got done put our food in bag. I checked make sure everything was in there and manger said the large fries and coleslaw was in bag with a attitude. As I walk off I said don't be getting attitude with me cause y'all don't have stuff in order in kitchen. They diden. Have no hair nets on in kitchen. It was very unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Omeshia Leverett
Great customer service speedy service
Atmosphere: 5
Food: 5
Service: 5
Steven SHELTON
I've been gaining weight iver those steak biscuits!
Atmosphere: 5
Food: 5
Service: 5
Angela Pine
Very long wait time
Atmosphere: 4
Food: 4
Service: 4
Tamara Mohr
Best chicken ever!
Atmosphere: 5
Food: 5
Service: 5
Anthony Smith
This used to be my favorite Bojangles to go to every morning But recently, I stopped going the GM He is very rude and nasty and be having a nasty attitude. And in the morning time, it’s always a Manager outside either smoking weed or blacking mild or a cigarette
Melisha Johnson
My place to go when I’m in Augusta. Food always hot service always great.
Atmosphere: 5
Food: 5
Service: 5
Brittany Dunn
The service/communication sucks at this location. The young man who took my order was very nice but he didn’t have a clue what he was doing or talking about. When I was telling him my order, I heard one of the people working the bagging station yell at him and say “I don’t have Bo’s fillet!” Like a million times, he basically ignored her. So then he came back after I paid and ordered and said I would need to get a filet instead, he said nothing about Cajun, it’s a Cajun filet and I hate extremely spicy food. It took about 10 minutes to get a simple chicken sandwich combo…the sweet tea was out front so even though I finished half my drink before I left, I couldn’t get a refill because the guy brought me my food and took off to do something else. This was my first Bojangles experience in over 10 years and I definitely won’t be back to this location.
Went through the drive-thru this morning they did not have it together I had to wait a very long time for two sausage egg and cheese biscuits that were not very good tasting this place is going downhill fast
Atmosphere: 1
Food: 1
Service: 1
Eric Daniel
Friendly service and food was great!
Atmosphere: 5
Food: 5
Service: 5
Donnie Salvo
I really do like going to Bojangles and I always have but this Wrightsboro Road store is the absolute worst Bojangles I have ever eaten at the worst customer service I’ve ever seen. It is a terrible location with terrible people. The food is way off from what I’m used to getting from any other Bojangles, they really need to fix this, my order was completely screwed up and when I go back and ask him to fix it, they look at me like it’s my fault and I’m the problem never going there again
tasia whitman
All three of our breakfast bisquits were fresh & soft
Food: 5
Service: 5
Domonick Dolce
I've experienced issues with this restaurant's curbside service on two occasions now. Despite selecting curbside as an option and waiting over 30 minutes, my order was never brought out, forcing me to go inside to retrieve it. This defeats the purpose of offering curbside pickup. If the service can't be reliably provided, it might be better to remove it from the app altogether. Please address this issue to ensure a smoother experience for your customers in the future.
Very nice people work there. Great environment.
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service. Took a couple minutes to even be acknowledged. Waited 10 minutes and asked how long it would be and the lady said to me “Bo rounds take 5 minutes!”. Would give 0 stars if I could.
Atmosphere: 1
Food: 1
Service: 1
Went to Bojangles today and ordered 3 wing combo and 3 extra wing. They said it was gonna be 12-15 minutes wait. We stayed 3:09 to 3:40 waiting on our chicken get done. They diden have nothing in order. They diden even have hair nets on. Everything was out order in kitchen. When they got done put our food in bag. I checked make sure everything was in there and manger said the large fries and coleslaw was in bag with a attitude. As I walk off I said don't be getting attitude with me cause y'all don't have stuff in order in kitchen. They diden. Have no hair nets on in kitchen. It was very unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Great customer service speedy service
Atmosphere: 5
Food: 5
Service: 5
I've been gaining weight iver those steak biscuits!
Atmosphere: 5
Food: 5
Service: 5
Very long wait time
Atmosphere: 4
Food: 4
Service: 4
Best chicken ever!
Atmosphere: 5
Food: 5
Service: 5
This used to be my favorite Bojangles to go to every morning But recently, I stopped going the GM He is very rude and nasty and be having a nasty attitude. And in the morning time, it’s always a Manager outside either smoking weed or blacking mild or a cigarette
My place to go when I’m in Augusta. Food always hot service always great.
Atmosphere: 5
Food: 5
Service: 5
The service/communication sucks at this location. The young man who took my order was very nice but he didn’t have a clue what he was doing or talking about. When I was telling him my order, I heard one of the people working the bagging station yell at him and say “I don’t have Bo’s fillet!” Like a million times, he basically ignored her. So then he came back after I paid and ordered and said I would need to get a filet instead, he said nothing about Cajun, it’s a Cajun filet and I hate extremely spicy food. It took about 10 minutes to get a simple chicken sandwich combo…the sweet tea was out front so even though I finished half my drink before I left, I couldn’t get a refill because the guy brought me my food and took off to do something else. This was my first Bojangles experience in over 10 years and I definitely won’t be back to this location.
Restaurantji Recommends
Went through the drive-thru this morning they did not have it together I had to wait a very long time for two sausage egg and cheese biscuits that were not very good tasting this place is going downhill fast
Atmosphere: 1
Food: 1
Service: 1
Friendly service and food was great!
Atmosphere: 5
Food: 5
Service: 5
I really do like going to Bojangles and I always have but this Wrightsboro Road store is the absolute worst Bojangles I have ever eaten at the worst customer service I’ve ever seen. It is a terrible location with terrible people. The food is way off from what I’m used to getting from any other Bojangles, they really need to fix this, my order was completely screwed up and when I go back and ask him to fix it, they look at me like it’s my fault and I’m the problem never going there again
All three of our breakfast bisquits were fresh & soft
Food: 5
Service: 5
I've experienced issues with this restaurant's curbside service on two occasions now. Despite selecting curbside as an option and waiting over 30 minutes, my order was never brought out, forcing me to go inside to retrieve it. This defeats the purpose of offering curbside pickup. If the service can't be reliably provided, it might be better to remove it from the app altogether. Please address this issue to ensure a smoother experience for your customers in the future.
Atmosphere: 1
Food: 1
Service: 1
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