Charleys Cheesesteaks
3450 Wrightsboro Rd Sp. 2390, Augusta
(762) 222-1412
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3450 Wrightsboro Rd Sp. 2390, Augusta
(762) 222-1412
Great customer service hot fresh food I love this place
Very unprofessional, being veterans me and my husband have visited many Charleys location's. We ordered a large Philly and large ultimate fries today. We received a regular sized Philly and a regular order of fries with bacon cheese and jalapeños............... mind you we've been to charleys dozens of times. We told the older man on the grill our food was wrong he tried to convince us that's how the food came when the menu is right behind him.
Atmosphere: 1
Food: 2
Service: 1
Stopped in the mall and gave this place a try for lunch! The staff is friendly, and the food was great!
Atmosphere: 5
Food: 5
Service: 5
They need to find some professional people to run their businesses before they don’t have one
Never had Charley's before and was very intrigued by the shaved meat and accommodations that came with it. Walked in and the smell had me from the jump and was focused. Wanted to sit and eat, but my schedule was tight and had to boogie. Ate half on the way to my destination and the other half when I arrived. It was very good. Plenty of meat and the accommodations was on point. Will definitely rekindle this moment in the near future.
Atmosphere: 4
Food: 5
Service: 4
They made a great sandwich. I can tell they undergo stress from the overwhelming supply and demand, and if they had a tip jar or a tip option for credit card purchases I would tip to let them know they are appreciated.
Atmosphere: 5
Food: 5
Service: 5
They have the very best Cheesesteaks subs!So worth waiting in line for, you must try if you haven't ? ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Regular Philly Cheesesteak, Original Fries
DO NOT EAT HERE!!! Had lunch here at the mall, today. Had a small steak and cheese with mushrooms, lettuce and mayo, with fries. Left the mall and started home. Within 35 to 40 minutes. Started to throw-up and had awful diarrhea it is now 4:20 and I am still sick.
Atmosphere: 1
Food: 1
Service: 1
Don’t go here if you have allergies! The cross contamination is crazy, I always order a chicken California plain and it almost always ends up with peppers or onions mixed in with it. I love Charley’s as a chain but this specific location is very slow and rude every time I go there, they have never once remembered my extra items I paid for and when I ask for them they always have a bit of an attitude, I understand that working f&b sucks but they could be a little nicer to customers who are being nice to them
Atmosphere: 2
Food: 2
Service: 2
I work at the Augusta Mall and Charlie's has been my favorite place to eat since they opened there. The food is great but lately the service has been horrible. It is so slow. Today when I went, there was one girl up front, one guy cooking and at least one girl in back. I know this because she stuck her head out and looked at the line then went back into the back. There was one person waiting for her food. One person in front of me and several behind me. If took over 5 minutes for me to even place my order. Then over 15 minutes for me to get my order. The lady who was in front of me was still waiting on her order. Her little girl was complaining that she was hungry. I only had 30 minutes for lunch. By the time I got back with my meal, I had less then 10 minutes to eat and didn't have time to eat it all. It's really ridiculous. The service there used to be good, but not anymore. Something should be done or they are really going to loose business.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Chicken Philly Cheese Steak
Restaurantji Recommends
My philly was hot, fresh, and juicy. The service was fast, entertaining, and amusing. The cashier was even singing which made my little wait time fun.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ultimate Fries, Watermelon Strawberry Lemonade
Food good
Food good
Food good
the food is great. the cheese steak could use more cheese but I love the flavor of the meat they use and the subs are packed full this is my go to every time I'm in the mall only issue I had with the service is that the young man that was running the register had more interest in watching everyone walking around than he had in the customer in front of him
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chicken Philly Cheese Steak
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