Chick-fil-A

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202 Robert C Daniel Jr Pkwy, Augusta

About Chick-fil-A

Chick-fil-A is generally known for its great food, but the quality can vary. Customers have experienced both positive and negative experiences, with some reporting limp waffle fries, slow drive-through service, and cold, old food. However, the service is often praised as immaculate, and the restaurant is a popular once-a-year treat for some. The atmosphere can feel dark and unwelcoming, especially for kids seeking entertainment, and staff members sometimes appear monotoned and less inviting, with few smiles. Despite this, friendly staff like George, who engaged with children and even gave ice cream, help improve the experience. The team, including Caden and Ian, are known for their amazing customer service and hospitality, making celebrations memorable for guests. Many customers have fond memories of their visits, noting the welcoming atmosphere and good memories of the food, such as the Chicken sandwich meal or Cobb salad with avocado ranch dressing. Overall, it remains a place with good food and friendly staff, though the experience can sometimes vary.

Chick-fil-A Reviews

3.8
333 ratings
Restaurantji Rating
5
56%
4
11%
3
9%
2
8%
1
16%
Food
4.2
Atmosphere
4.2
Service
4.1

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