This is not the first time they have messed up my order and won’t be last time. If you want your coffee done incorrectly this is the place to go. If I could’ve gave them all zeros I would have. I hate when this place messes up your order and don’t wanna fix it. The manager corrected but his employee had an attitude!
Food: 3
Service: 1
Toyo pollo
During the week i come here every day.My coffee always taste the same,i love this place.
Atmosphere: 5
Food: 5
Service: 5
Fatima Oguje
For the past year I've been getting an iced matcha latte with oat milk with 8 shots of butter pecan and 8 shots of blueberry. I've never been charged for additional butter pecan nor blueberry shots. Today 09/08 I was charged $1.20 for additional shots. I tried to explain to staff that I've been getting this drink for the past year and never been charged for additional shots. They told me I should've been charged this entire time. I feel they didn't understand where I was coming from and feel they should've removed the charge as a one time courtesy and charged me for the additional shots next time since I'm now aware that additional shots cost.
Atmosphere: 3
Food: 5
Service: 3
Matt Mercer
They were fairly busy, but service was quick once I noticed the Kiosk to order from.
Food: 5
Service: 4
Crystal Preston
I requested a medium iced latte with no ice, FULL and an ice cup. I was told I would be charged an extra $1 to “fill the cup.” I already knew there is an ice cup charge. To charge me an extra dollar to give me a medium drink that I already paid for….stay cheap DD. Seven brew does not charge to FILL my cup. AND Dunkin’ Donuts charged me for a pup-cup. I have NEVER had any restaurant charge me for a pup cup except DD.
Service: 1
Dudhnath Ramkissoon
Took my toddler to Dunkin. The staff was exceptional in service. They really made my toddler enjoy the experience of choosing a donut. The service offered at Dunkin is highly professional and ensures customers satisfaction. Definitely deserves 5+ stars.
Atmosphere: 5
Food: 5
Service: 5
Angelica
Soggy hash browns. If I has a health inspector I’d give them a C-
Atmosphere: 5
Food: 1
Service: 5
Cash Christoff
This is our favorite DD in Augusta. The entire morning staff is awesome. The atmosphere is great. We come to this location everyday and we love it. We sit and have coffee and doughnuts. Sincerely the cash christoff crew.
Stale donuts and the worst DD coffee ever. One sip of coffee and had to throw both away... absolutely undrinkable. A burnt, sour gross taste.
Atmosphere: 2
Food: 1
Service: 3
Keria Boylè
The morning staff at this location is amazing! They have excellent customer service and they are really friendly. No matter how long the line may look , I'm never in line more than 5 minutes ! Even during a rush they've never messed my order up . I definitely recommend this locations
Atmosphere: 5
Food: 5
Service: 5
Md Mahmud Hasan
Frozen coffee with donuts 🍩. Lovely.
Atmosphere: 5
Food: 5
Service: 5
Ashlen Belcourt
First time at this location, I don't know if Dunkin has different menus at different locations but I ordered a decaf latte and the employee told me they don't make decaf lattes, just plain decaf coffee? This is the only location I've been to that doesn't make decaf lattes. I was sad : (
Atmosphere: 5
Food: 4
Service: 5
connie gabriel
I just love the old fashioned doughnut. It's plain, but so, so good. My husband got the Bismarck doughnut 🍩. He loves the cream inside. I also got an iced coffee, extra sweet with extra caramel.....yummy!
Addicted to the iced coffees! Super nice staff at the Grovetown location!
Service: 5
Staff is always friendly and fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Croissant, Iced Latte
This is not the first time they have messed up my order and won’t be last time. If you want your coffee done incorrectly this is the place to go. If I could’ve gave them all zeros I would have. I hate when this place messes up your order and don’t wanna fix it. The manager corrected but his employee had an attitude!
Food: 3
Service: 1
During the week i come here every day.My coffee always taste the same,i love this place.
Atmosphere: 5
Food: 5
Service: 5
For the past year I've been getting an iced matcha latte with oat milk with 8 shots of butter pecan and 8 shots of blueberry. I've never been charged for additional butter pecan nor blueberry shots. Today 09/08 I was charged $1.20 for additional shots. I tried to explain to staff that I've been getting this drink for the past year and never been charged for additional shots. They told me I should've been charged this entire time. I feel they didn't understand where I was coming from and feel they should've removed the charge as a one time courtesy and charged me for the additional shots next time since I'm now aware that additional shots cost.
Atmosphere: 3
Food: 5
Service: 3
They were fairly busy, but service was quick once I noticed the Kiosk to order from.
Food: 5
Service: 4
I requested a medium iced latte with no ice, FULL and an ice cup. I was told I would be charged an extra $1 to “fill the cup.” I already knew there is an ice cup charge. To charge me an extra dollar to give me a medium drink that I already paid for….stay cheap DD. Seven brew does not charge to FILL my cup. AND Dunkin’ Donuts charged me for a pup-cup. I have NEVER had any restaurant charge me for a pup cup except DD.
Service: 1
Took my toddler to Dunkin. The staff was exceptional in service. They really made my toddler enjoy the experience of choosing a donut. The service offered at Dunkin is highly professional and ensures customers satisfaction. Definitely deserves 5+ stars.
Atmosphere: 5
Food: 5
Service: 5
Soggy hash browns. If I has a health inspector I’d give them a C-
Atmosphere: 5
Food: 1
Service: 5
This is our favorite DD in Augusta. The entire morning staff is awesome. The atmosphere is great. We come to this location everyday and we love it. We sit and have coffee and doughnuts. Sincerely the cash christoff crew.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Stale donuts and the worst DD coffee ever. One sip of coffee and had to throw both away... absolutely undrinkable. A burnt, sour gross taste.
Atmosphere: 2
Food: 1
Service: 3
The morning staff at this location is amazing! They have excellent customer service and they are really friendly. No matter how long the line may look , I'm never in line more than 5 minutes ! Even during a rush they've never messed my order up . I definitely recommend this locations
Atmosphere: 5
Food: 5
Service: 5
Frozen coffee with donuts 🍩. Lovely.
Atmosphere: 5
Food: 5
Service: 5
First time at this location, I don't know if Dunkin has different menus at different locations but I ordered a decaf latte and the employee told me they don't make decaf lattes, just plain decaf coffee? This is the only location I've been to that doesn't make decaf lattes. I was sad : (
Atmosphere: 5
Food: 4
Service: 5
I just love the old fashioned doughnut. It's plain, but so, so good. My husband got the Bismarck doughnut 🍩. He loves the cream inside. I also got an iced coffee, extra sweet with extra caramel.....yummy!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Doughnut
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