Not freaky fast.. only one driver. No updates on delivery time.. Over an HOUR wait
Atmosphere: 1
Food: 1
Service: 2
Donald Angeletti
Love Jimmy John's.... this location was clean, polite, and efficient... this is usually my go to for lunch or dinner when in Augusta:)
Atmosphere: 4
Food: 4
Service: 4
Liam B
The best sandwich shop around!
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: jjs Original Chips
Dedra Williams
Ordered my Turkey Tom @8:29 tonight with potato salad and special instructions. Then go to tracking which showed order was received @ 8:30pm and out for delivery @8:35pm? The tracking never showed my food had been delivered then to go check being the app never updated and confirm my delivery to only first notice my potato salad had been opened with a nice portion eaten out of it then my sandwich was not cut in half nor had any onions nor xtra onions as I asked no xtra oregano no mayo or mustard packets no napkins no cucumbers! So i called asked for the manager he says speaking I asked for his name refused it at first then replied that his name was Saber he was very rude and after explaining everything that was wrong with my order he stated there was nothing he could do and I could bring the food back tomorrow for a refund but I paid a delivery fee! When I asked for the Gm name he stated he wasn’t giving me any information he continued to talk over me and continued to be rude to the point I just disconnected the call!! Why do you have such person representing your store your business who obviously could careless about me your customer who simply needed something good and energizing so I could take my meds for an ear infection before bed!! I’ve never been handled in such way at any of your Jimmy John stores!! I wouldn’t recommend the store on Agusta St to anyone being the so called manager is very rude, disrespectful and Non caring!! I will never order from this store again! I will continue to go to Pelham rd where the service and food is Great!! One thing you don’t do is play with ones money or food !!! I will be reaching out to corporate in the morning!! There’s no way they know or have any idea that there so called manager acts in such rude and disrespectful way!!!
Food: 1
Service: 1
Max Wellington
Amazing place with amazing people, but I do not advise tipping they only go to select people, being people who start the sandwich and the owners. This goes for Evans strore to
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Tuna Salad, jjs Original Chips
Reed McDow
There is a reason why I stopped going years ago, and I guess I forgot. Food was not great, really wish I had gone to firehouse or jersey mikes. When they first came to Augusta it was great but they basically became a faster subway about 2 years in business
Jared Stevens
Order didn’t arrive within 45 minutes
Service: 1
Vanessa B
Did a group order on 7/18/24. I ordered The pepe on wheat bread w/ a lemonade & BBQ chips. When I got my food the only error were the nuts in the grain wheat bread. IT WAS NOT LISTED ON THE WEBSITE THAT THE WHEAT BREAD CONTAINS NUTS WHICH I AM ALLERGIC. I'll call the restaurant spoke to Ashton the manager and he deliver excellent customer service. I was able to switch out my food with no issues.
Atmosphere: 5
Food: 3
Service: 5
Vanessa Blyden
Did a group order on 7/18/24. I ordered The pepe on wheat bread w/ a lemonade & BBQ chips. When I got my food the only error were the nuts in the grain wheat bread. IT WAS NOT LISTED ON THE WEBSITE THAT THE WHEAT BREAD CONTAINS NUTS WHICH I AM ALLERGIC. I'll call the restaurant spoke to Ashton the manager and he deliver excellent customer service. I was able to switch out my food with no issues.
The bathrooms were disgusting. There was feces on the floor. Made a pick up order there and couldn’t even eat it.
Melissa Williams
Delicious subs and wraps every single time!! Love this place.
Atmosphere: 5
Food: 5
Service: 5
Deenah A
COY has the best service ever! I am from out of town and trying to stick to a diet and was trying to find Jimmy John's and had a lot of trouble finding the location. I called for directions. Coy, helped me and then when he didn't see me after about 3 minutes, he Called me back!!! to make sure I could find my way. The place didn't disappoint, very clean and of course amazing service.
thank you Coy!
Atmosphere: 5
Food: 5
Service: 5
Eveonthe Beach
Customer service was good. Sandwich was fresh and had a good taste. Too expensive. 6 half slices of bacon, to add to my sandwich,was $4.89,making the sandwich close to $25.
Lyndand Feliciano
They are only 3 milles away and don't deliver to my address how ridiculous is that I would prefer to give negative stars but oh well
Jimmy John’s better and fast service than Subway.
Not freaky fast.. only one driver. No updates on delivery time.. Over an HOUR wait
Atmosphere: 1
Food: 1
Service: 2
Love Jimmy John's.... this location was clean, polite, and efficient... this is usually my go to for lunch or dinner when in Augusta:)
Atmosphere: 4
Food: 4
Service: 4
The best sandwich shop around!
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: jjs Original Chips
Ordered my Turkey Tom @8:29 tonight with potato salad and special instructions. Then go to tracking which showed order was received @ 8:30pm and out for delivery @8:35pm? The tracking never showed my food had been delivered then to go check being the app never updated and confirm my delivery to only first notice my potato salad had been opened with a nice portion eaten out of it then my sandwich was not cut in half nor had any onions nor xtra onions as I asked no xtra oregano no mayo or mustard packets no napkins no cucumbers! So i called asked for the manager he says speaking I asked for his name refused it at first then replied that his name was Saber he was very rude and after explaining everything that was wrong with my order he stated there was nothing he could do and I could bring the food back tomorrow for a refund but I paid a delivery fee! When I asked for the Gm name he stated he wasn’t giving me any information he continued to talk over me and continued to be rude to the point I just disconnected the call!! Why do you have such person representing your store your business who obviously could careless about me your customer who simply needed something good and energizing so I could take my meds for an ear infection before bed!! I’ve never been handled in such way at any of your Jimmy John stores!! I wouldn’t recommend the store on Agusta St to anyone being the so called manager is very rude, disrespectful and Non caring!! I will never order from this store again! I will continue to go to Pelham rd where the service and food is Great!! One thing you don’t do is play with ones money or food !!! I will be reaching out to corporate in the morning!! There’s no way they know or have any idea that there so called manager acts in such rude and disrespectful way!!!
Food: 1
Service: 1
Amazing place with amazing people, but I do not advise tipping they only go to select people, being people who start the sandwich and the owners. This goes for Evans strore to
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Tuna Salad, jjs Original Chips
There is a reason why I stopped going years ago, and I guess I forgot. Food was not great, really wish I had gone to firehouse or jersey mikes. When they first came to Augusta it was great but they basically became a faster subway about 2 years in business
Order didn’t arrive within 45 minutes
Service: 1
Did a group order on 7/18/24. I ordered The pepe on wheat bread w/ a lemonade & BBQ chips. When I got my food the only error were the nuts in the grain wheat bread. IT WAS NOT LISTED ON THE WEBSITE THAT THE WHEAT BREAD CONTAINS NUTS WHICH I AM ALLERGIC. I'll call the restaurant spoke to Ashton the manager and he deliver excellent customer service. I was able to switch out my food with no issues.
Atmosphere: 5
Food: 3
Service: 5
Did a group order on 7/18/24. I ordered The pepe on wheat bread w/ a lemonade & BBQ chips. When I got my food the only error were the nuts in the grain wheat bread. IT WAS NOT LISTED ON THE WEBSITE THAT THE WHEAT BREAD CONTAINS NUTS WHICH I AM ALLERGIC. I'll call the restaurant spoke to Ashton the manager and he deliver excellent customer service. I was able to switch out my food with no issues.
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
The bathrooms were disgusting. There was feces on the floor. Made a pick up order there and couldn’t even eat it.
Delicious subs and wraps every single time!! Love this place.
Atmosphere: 5
Food: 5
Service: 5
COY has the best service ever! I am from out of town and trying to stick to a diet and was trying to find Jimmy John's and had a lot of trouble finding the location. I called for directions. Coy, helped me and then when he didn't see me after about 3 minutes, he Called me back!!! to make sure I could find my way. The place didn't disappoint, very clean and of course amazing service.
thank you Coy!
Atmosphere: 5
Food: 5
Service: 5
Customer service was good.
Sandwich was fresh and had a good taste.
Too expensive.
6 half slices of bacon, to add to my sandwich,was $4.89,making the sandwich close to $25.
They are only 3 milles away and don't deliver to my address how ridiculous is that I would prefer to give negative stars but oh well
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