Krystal

3116 Washington Rd, Augusta
(706) 863-8746

Recent Reviews

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Jimmy Counts

02/18/2025 @ Noon.
The staff was warm and welcoming. My order was completed quickly and accurately. For the past 15 years, I've chosen to stop at this location (anytime I dribe through Augusta). I wish we had Krystal in Columbia SC. Kudos! Keep up the good work πŸ‘

Atmosphere: 5

Service: 5

V. C

This is the only Krystals restaurant we will go to from now on. Originally from Memphis Tn, I grew up eating Krystal's, and we had about 5 locations. Since moving away, I find that these resturants are few and far between them, mainly a staple in the south. We drive through often from NC and we stopped at this particular restaurant and have so 4 times from October 2024 till now and every time they have the best burgers and fries, the resturant is very clean and the employees are so kind and respectful. I get surprised when I find service as good as this because it's just not common anymore. My husband commented and was impressed, and he is seldom ever impressed by any fast food. The 3rd time I came through, the manager was at the window, and I let him know how great of a team he has even when he isn't there. I hope this reaches corporate and they recognize these young people and all their staff there as they deserve the recognition πŸ‘

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Krystal, French Fries

Fred Gamble Jr

We stopped on by for a quick bite and was handled by a nice group of team members. They made sure our food was nice and fresh. Happy New Year from us, your Washington, DC travelers. . .
🎊πŸͺ…πŸ‘‹

Atmosphere: 5

Food: 5

Service: 5

Michael Clark

No hot chick's good food

Atmosphere: 4

Food: 4

Service: 4

crownroyale87

This is the biggest waste of money ever when it comes to quality and the service wasn't any better.

Food: 1

David Scarsella

Ok..so the facility is a bit dated and needs some freshing up but I got the sampler which the cashier was kind enough to suggest as I was asking tons of questions..everything came out hot fresh and very good...tots were crispy, the slider burgers were what I remembered as a child..Apple turnover was hot and good..the mini cheese chili hotdog was also very good..guys it's a place you crave or you don't...don't be expecting a Michelin rating on the door..

Atmosphere: 4

Food: 5

Service: 5

Christy Graham Barnett

Stopped by after covering a shift at a local client and craved cheese Krystals. We were staying nearby overnight and had the pleasure of being served by Aaron at the drive thru. He was outstanding- great energy, helpful, and just an all around awesome human! Please give him the pay he deserves because he’s an asset to your location. Employees like Aaron are one in a million so treat him well. As an HR manager, you can take my word for it. Promote this young man because he’s a natural leader and a phenomenal talent.

Atmosphere: 5

Food: 5

Service: 5

Sassy Toyah Sanders

Everyone was amazingly nice .. Especially JAMES!!!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Junkyard Tots, Slider, Krystal Junkyard Fries or Tots, French Fries, Chicken Biscuit

M B

The slowest "fast food" ive ever seen. Waited 30 mins for food in drive thru. Still waiting.

Atmosphere: 1

Food: 2

Service: 1

Kevin Stephens

Food was hot, and came out fairly quickly. There were no other customers in the restaurant, but they had me holler my order back to the kitchen. That's likely how it ended up wrong. Ordered a sackful with no cheese, and got back on the road and pulled them out to find a dozen with cheese. Krystal burgers are not the same with cheese. Tots and Chicks were great. But when did Krystal get so pricey? Now I know why I only get them when I travel. $40+ for what I got will make you forget about nostalgia.

Dietary restrictions: For lunch, there are no good options for diabetics. I would avoid.

Atmosphere: 3

Food: 4

Service: 3

Tony Snow

Don't come here between 5:00 am to 5:15am. The computer is always down

Jacob Harper

Too incompetent to take credit cards and only accept cash.

Atmosphere: 1

Food: 1

Service: 1

kerron stewart

I gave them one star because my loaded fries was Loaded with SALT! One bite and I threw it in the Trash

AnaP Almeida

Delicious junkyard tots, fully loaded. The food was hot and made to order. The staff especially the young lady at the register was friendly, and efficient. Can't wait to stop in again.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Junkyard Fries

Gary Deariso

Working under the restraints of hurricane Helene they did a fantastic job.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Krystal Sackful 12

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