McDonald's
1464 Walton Wy, Augusta
(706) 722-2747
Recent Reviews
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Took over 20 minutes to get 2 Filets and a fry. Always slow
Atmosphere: 2
Food: 3
Service: 1
I JUST PURCHASED AN 80PC CHICKEN NUGGET AND 4 LARGE FRIES. 40OF MY NUGGETS ARE MISSING AND THE FOOD IS COLD I HAVE CONSTANTLY CALLED THE STORE NUMBER 8 TIMES BACK TO BACK AND NO ONE ANSWER JUST KEEPS GOING TO VOICEMAIL THIS IS VERY UPSETTING AND UNPROFESSIONAL I WOULD LIKE TO HEAR BACK FROM SOMEONE ASAP IM ALSO CALLING COOPERATE OFFICE
Food: 1
Service: 1
Went through the drive thru for breakfast. They were busy, but the line was moving steadily. I ordered a sausage McMuffin and 2 hashbrowns. They asked me to pull forward at the drive thru and wait for a couple hashbrowns. I sat in the drive thru for 25 min waiting on two hashbrowns and when they FINALLY brought the food out (the worker was on a personal call on her cell phone btw) it was the wrong order. It took them another 5min or so before they came back out with the correct order. I’m just thankful I didn’t have anywhere to go otherwise I would have been late.
As expensive as everything is these days, poor service is NOT acceptable. Ever.
Service: 1
I mean.. it McDonald's 🤷🏼
I waited on the Dr Pepper to be change for over 30 min. I spoke to a young male manager who acted nonchalant..Needless to say, I never got my drink. So I got something else, but not what I paid for. Service was not Good at all!
Atmosphere: 3
Food: 2
Service: 1
This is a very busy location that does not keep up with the pace during peak times. Expect lines of frustrated patrons and chaos during weekday lunch hours.
Atmosphere: 1
Food: 1
Service: 1
Normal McDonald’s, decent bathroom
Atmosphere: 5
I’m sorry but I am never eating McDonald’s again after eating the hot honey chicken sandwich, I have an iron gut and my stomach couldn’t even handle the food. I can taste the kitchen in the bacon. I highly recommend not eating fast food though, this was horrible.
Atmosphere: 1
Food: 1
Service: 1
ALWAYS a long wait. Inside and drive thru.
Atmosphere: 4
Food: 4
Service: 4
Honestly the worst restaurant service and time management. It's always a mess at this location, there is no organization whatsoever ans the food always taste like they do not do proper cleaning. Expect to wait on your order for over 25 minutes. It was an interesting recorded call while not being placed on hold.
Atmosphere: 1
Food: 2
Service: 2
Restaurantji Recommends
The energy at the end of the service was off...the presentation of the burger was very sloppy.
Atmosphere: 2
Food: 2
Service: 2
I ordered a hot honey crispy chicken sandwich and they old lettuce on my sandwich and I told them no salt on my fries
Atmosphere: 3
Food: 1
Service: 5
Nothing will get done in a timely fashion. They don't care how many people are in line inside. Also manager doesn't seem to care that their performance is absolute junk. I understand it gets busy but waiting 30 minutes just to pay for an order and 20 more for the food absolutely takes fast food out of their vocabulary. The girls are doing all they can but they are severely understaffed it seems to me.
Atmosphere: 1
Food: 2
Service: 1
Picked up a door dash they are polite and it was fast in n out for being in the location near the hospital during lunch rush.
Atmosphere: 5
Service: 5
The food took a long time just to come out. It was a little busy but not too busy for food to come out 35 minutes later from the time it was ordered. There was a line of people waiting for their food after ordering. And the food was barely warm. I’m not sure how their drive thru did but I can only guess they were waiting as well. There’s a lot of homeless people around the building and they come into the McDonald’s too. The tables don’t seem to get cleaned frequently either.
Atmosphere: 1
Food: 1
Service: 1
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