Papa Johns Pizza

Great pizza

Brittany is in charge tonight 09 FEB 2025 if management is reading this you really should teach customer service she’s extremely unprofessional and rude.

Twice now I've ordered from this store and both times they didn't fill the order and then canceled it. The last time I ordered at 5 and they canceled a little before 8. Not a fan of Lil Ceasars but damn gotta be better than this pos store

I'm doing Doordash, and the guy that was the opener this morning was awesome. 1/1/25

Delish food & always fresh!!!

Atmosphere: 1

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

Terrible service at the papa johns here in Augusta GA didn't get my pizza til almost two hours later delivery driver lied about knocking on my hotel door, calling my phone, and leaving it in the lobby with the hotel manage. they came out at 10:55 pm I ordered at 9:00 pm the crazy part i left a tip when I first ordered. Never again will I get papa johns pizza delivered from this place.

Dietary restrictions: Loll

Food: 1

Recommended dishes: NY Style Pizza

Parking: Augusta Georgia

Kid-friendliness: Yes

Wheelchair accessibility: Yes

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

The Delivery Driver Mr Mike was amazing!!! Have not had good service like that in a long time. He was very kind!!!

Atmosphere: 5

Food: 5

Service: 5

Love the Papa Bites! The person on the phone upsold them to me and it was totally worth it!

Atmosphere: 3

Food: 5

Service: 5

Customer service was great, pizza was on POINT!!!

Atmosphere: 5

Food: 5

Service: 5

Made a previous review giving praises a while ago, but that was a different team that was there then, now it’s a gamble on ordering anything from this location. Ordered light cheese like I normally do and this time I barely got any cheese and extra sauce I didn’t ask for.

They must be short on toppings, ordered 2 large pizzas today, only one slice has Bellpepper, no Bellpepper on other slices and hardly any toppings, won't be coming back here and do not recommend this place

Atmosphere: 3

Food: 1

Service: 3

I hate to be that guy. If you work there , it's not personal.1st off I respect fast food workers. I've worked everything from fast food, moving heavy furniture (which wore down my back) ,to customer service call centers. I also try to treat others the way I want to be treated because I believe in karma.Onto the review.I ordered online on my phone and had payment issues. Should have took it as a warning lol. The works and a free cookie cake as a late birthday gift. I like papajohns because it's healthier and fresher ingredients. I never had ordering problems with them. I get my stuff , confident in them.Get to my room and it was thin crust. I hate thin crust!!! I call and spoke with the manager, and he assured me 20 minutes my replacement pizza would be delivered.I couldn't walk it back due to worn out lumbar regions cartilage, imagine bone rubbing against bone. I can barely walk without being heavily medicated on hydrocodone. I also have pinched nerve damage. So I'm very grateful they delivered the pizza to my room. It's just that it took almost 2 hours to get my regular crust the works. Due to it taking so long I couldn't take my meds as planned. I picked the pizza up around 8:02pm, I got my replacement pizza around 9:24pm. That's bad.

Atmosphere: 5

Food: 1

Service: 1

Parking: Clean bathrooms clean parking lot very clean environment

Wheelchair accessibility: Plenty of room

Recommended dishes: Pepperoni Pizza, NY Style Pizza

Made a special order with extra toppings never received it and all my toppings were in the certain of pizza. Other then that guy at register was nice.

Atmosphere: 3

Food: 1

Service: 5

Recommended dishes: Pepperoni Pizza