Papa Johns Pizza

Understandably busy today, but the staff was rude and completed my order even though it was going to be another 45 minutes after the scheduled pick time before it was ready.

Customer pays. Waits 25 min. Shows up. Told it’ll be another 45 minutes. Says okay, I’ll run home. Staff completes order. Cycle time really that important?

Atmosphere: 1

Food: 1

Service: 1

I ordered a pepperoni pizza on the app and got home with a cheese pizza. The label on the box literally said pepperoni. Ruined my Gameday meal that I was getting for other people.

THE Foreign Call Center is the reason I am done with Papa Johns. Tried to order could not understand what they were saying. Kept ask them to repeat themselves. Hung up call Little Caesars Someone in the store took the order! Tried to call the complaint line guess what? DONE never again.

Atmosphere: 5

Food: 5

Recommended dishes: 3 Topping Large Pizza

I received an order that was not what I requested. I call Fury’s Ferry Rd Martinez, Ga to get the correct order. Someone finally answered the phone I told him why I was calling he asked me to hold. After being on hold for over 8 minutes my daughter called and was answered in 1 minute. As she was explaining how long I have been holding, still waiting for someone to get back on the phone with me, and telling we wanted our pizza and a refund he hung up on her and finally after more than 10 minutes he got on phone to tell me they were redoing my order. I told him I wanted the pizza and a refund he hung up on me. NOT GOOD business. We have been ordering from this store since they opened like 10 years ago. SO NOT A HAPPY CAMPER. I will be at this store when they open in the morning!!!!

Kid-friendliness: It even adult friendly

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: 3 Topping Large Pizza

Super quick and very good quality

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 3 Topping Large Pizza

I just had the most soggy, if there’s a such thing as a pizza being damn near raw. The bottom/ dough was way too soft. Very disappointed with Papa John’s Fury’s Ferry, Martinez, GA.

Atmosphere: 3

Food: 1

Service: 2

Nice establishment, always looks clean, but the customer service could use some improving. When I walked in and asked for the order for delivery, I was informed that it was on the way out of the oven. Well, 7 minutes later I see pizzas be adding to the rack and when I asked if the order I was there for was ready, in hope that one of those pizzas were the one, a pudgy, curly-haired pizza maker became agitated, mumbling obscenities under his breath and complaining. I was not rude, I just asked a simple question. Maybe he was having a bad day, but his attitude was uncalled for.

Atmosphere: 4

Food: 5

Service: 2

So friday mar 29 about 315 pm, i arrive to pick up an online order. I approach counter and a female employee asks what i need, already has a pissy attitude as soon as i walk in the door. I say i placed an order online about 25 minutes ago and am here to pick it up. We have been ordering on the app for years. First time since we moved here. No one in store, only one order on rack. Mine. I give her my name. She checks the order and says simply we dont have it, then stares at me like im stupid. I show her the confirmation email, turns out it was under my wifes name. Question: you have one order, person arrives to pick up order. Instead of trying to figure it out, just say...we dont have it, again in a pissed off tone and attitude. I mean, really. Im not perfect but a little common sense goes a long way. Work with me papa johns, ive been your customer for over 30 years.

Atmosphere: 1

Food: 5

Service: 1

Smallest wings ever

Atmosphere: 3

Food: 1

Service: 4

Absolutely amazing and very helpful ? ? ? ? ? ✨️ ? ? ?

Atmosphere: 5

Food: 5

Service: 5

Every time I order a pizza from Furys Ferry road Papa Johns they mess up the pizza. I ALWAYS order my pizza with light cheese and cut quare. They ALWAYS load the damn pizza with cheese and cut it normal. They must be illiterate if they can't follow simple directions. Manager is absolutely worthless!!

Food: 1

Service: 1

Not only did they mess up on the online order but also did not fully cook the pizzas to make up for it. The pizza was legit doughy cant make this up. They had to remake it bc they lost the order.

Atmosphere: 1

Food: 1

Service: 1

Not only did they mess up on the online order but also did not fully cook the pizzas to make up for it. The pizza was legit doughy cant make this up. They had to remake it bc they lost the order.

Atmosphere: 1

Food: 1

Service: 1

I Love them and have never been disappointed in them ?

Atmosphere: 5

Food: 5

Service: 5

Not only did they mess up on the online order but also did not fully cook the pizzas to make up for it. The pizza was legit doughy cant make this up. They had to remake it bc they lost the order.

Atmosphere: 1

Food: 1

Service: 1