This Red Lobster used to be good, & the amount of people there on a Friday & Saturday night reflected Red Lobster's dedication to quality. On 3/1, my family went to this location for my wife's birthday dinner. The parking lot was empty, & the restaurant had maybe 15 tables with patrons. We sat down and were greeted quickly. Our drink order came quickly, but that is where the expediency stopped. We ordered (2) "Shrimp Your Way" dinners & (2) hamburgers w/ fries. It took 1hr & 15 minutes to get our food. When the food came out, the buns were burned, & it looked like someone angrily threw the hamburger on the plate, as the bun was squished & had holes from someone's fingers. The server was nice & apologized for the long wait & the condition of the food. They toasted new buns and brought them to the table for us to transfer the meat to the new buns. Once the kids had their burgers (no fries yet), it took another 10 minutes for our shrimp dinners to get to the table & the kid's fries. The shrimp was slightly warm & the fries were cold. The taste of the food was below mediocre. We could have gone to Harbon Inn Seafood & received better food. The server did a fine job, but continually complained about the GM on duty, and said that the GM would come to our table to talk to us. At this point, I didn't ask for a manager, but they were coming over to talk, which shows they knew there was a problem. The manager came over and said she would give us a discount for the long wait. She was sorry about the wait, & complained about the really busy night. Again, there were maybe 15 tables occupied. We received the bill, and there was a discount labeled "10% veteran discount". I didn't argue. I just paid the bill, left 20% tip, & left the restaurant. Seriously...10%?!? Needless to say, we will never go back to this location.
John Sanders
Excellent food!!
Atmosphere: 5
Food: 5
Service: 5
Katie Koch
Our waitress Nikki was absolutely amazing! Her service was absolutely the best and on point. Her personality and attitude made our experience so much better than 5 stars. Definitely will go again and ask for Nikki! If you go definitely request her and you won't regret it!
Atmosphere: 5
Food: 5
Service: 5
Dorothy Joann
Nikki is amazing
Atmosphere: 5
Food: 5
Service: 5
Jason Biggs
Our server, Nikki, was amazing. I'd give her 10 stars if I could.
Atmosphere: 5
Food: 5
Service: 5
Jacquelyn Prosser
Amazing service from
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp and Lobster Tails
Karla Mann
Parking: Lots of parking, in front of the restaurant and in the back
Kid-friendliness: My children love seeing the lobsters in the tank at the front of the restaurant
Mrs Alexander was very professional and dedicated towards her job as a waiter. This is the best experience I have had in a restaurant in a long time. Keep up the good work. We will be coming back and when we do, we would ask for her by name. Even while training a new employee she ensured that the they were as attentive as she was.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ultimate Feast, Baked Potato
John McCory
It's Red Lobster Whatdya want?
Atmosphere: 4
Food: 4
Service: 5
Jennifer Hooton
Food was excellent. Our server Maria was so sweet, and took very good care of us.
Nikki was a pure delight. Her customer service was impeccable. She made our Valentines night very special.
Atmosphere: 5
Food: 5
Service: 5
Ebony Thompson
Nikki was a great server! Very attentive and courteous. Great service!
Atmosphere: 5
Food: 5
Service: 5
Alicia
We had a reservation time scheduled for 7:15, but we still ended up waiting 15 minutes to be seated. The staff, however, was very nice and did the best they could to accommodate everyone. The service our waiter provided was top-notch, and the food was great!
tiffany
I really enjoy myself it was quite busy but the server was doing the best he could we enjoyed that atmosphere and everything it was great.
Andrea Goei
Nikki was amazing and very attentive. She’s always so bubbly and energetic! We need more Nikki’s in the world.
This Red Lobster used to be good, & the amount of people there on a Friday & Saturday night reflected Red Lobster's dedication to quality. On 3/1, my family went to this location for my wife's birthday dinner. The parking lot was empty, & the restaurant had maybe 15 tables with patrons. We sat down and were greeted quickly. Our drink order came quickly, but that is where the expediency stopped. We ordered (2) "Shrimp Your Way" dinners & (2) hamburgers w/ fries. It took 1hr & 15 minutes to get our food. When the food came out, the buns were burned, & it looked like someone angrily threw the hamburger on the plate, as the bun was squished & had holes from someone's fingers. The server was nice & apologized for the long wait & the condition of the food. They toasted new buns and brought them to the table for us to transfer the meat to the new buns. Once the kids had their burgers (no fries yet), it took another 10 minutes for our shrimp dinners to get to the table & the kid's fries. The shrimp was slightly warm & the fries were cold. The taste of the food was below mediocre. We could have gone to Harbon Inn Seafood & received better food. The server did a fine job, but continually complained about the GM on duty, and said that the GM would come to our table to talk to us. At this point, I didn't ask for a manager, but they were coming over to talk, which shows they knew there was a problem. The manager came over and said she would give us a discount for the long wait. She was sorry about the wait, & complained about the really busy night. Again, there were maybe 15 tables occupied. We received the bill, and there was a discount labeled "10% veteran discount". I didn't argue. I just paid the bill, left 20% tip, & left the restaurant. Seriously...10%?!? Needless to say, we will never go back to this location.
Excellent food!!
Atmosphere: 5
Food: 5
Service: 5
Our waitress Nikki was absolutely amazing! Her service was absolutely the best and on point. Her personality and attitude made our experience so much better than 5 stars. Definitely will go again and ask for Nikki! If you go definitely request her and you won't regret it!
Atmosphere: 5
Food: 5
Service: 5
Nikki is amazing
Atmosphere: 5
Food: 5
Service: 5
Our server, Nikki, was amazing. I'd give her 10 stars if I could.
Atmosphere: 5
Food: 5
Service: 5
Amazing service from
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp and Lobster Tails
Parking: Lots of parking, in front of the restaurant and in the back
Kid-friendliness: My children love seeing the lobsters in the tank at the front of the restaurant
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ultimate Feast, Steak and Shrimp with Orzo, Seafood-Stuffed Mushrooms, Admiral's Platter, Popcorn Shrimp, Mashed Potatoes, Baked Potato, Shrimp Alfredo, Garlic Shrimp, Calamari
Mrs Alexander was very professional and dedicated towards her job as a waiter. This is the best experience I have had in a restaurant in a long time. Keep up the good work. We will be coming back and when we do, we would ask for her by name. Even while training a new employee she ensured that the they were as attentive as she was.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ultimate Feast, Baked Potato
It's Red Lobster Whatdya want?
Atmosphere: 4
Food: 4
Service: 5
Food was excellent. Our server Maria was so sweet, and took very good care of us.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp Alfredo, Garlic Shrimp
Restaurantji Recommends
Nikki was a pure delight. Her customer service was impeccable. She made our Valentines night very special.
Atmosphere: 5
Food: 5
Service: 5
Nikki was a great server! Very attentive and courteous. Great service!
Atmosphere: 5
Food: 5
Service: 5
We had a reservation time scheduled for 7:15, but we still ended up waiting 15 minutes to be seated. The staff, however, was very nice and did the best they could to accommodate everyone. The service our waiter provided was top-notch, and the food was great!
I really enjoy myself it was quite busy but the server was doing the best he could we enjoyed that atmosphere and everything it was great.
Nikki was amazing and very attentive. She’s always so bubbly and energetic! We need more Nikki’s in the world.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Baked Potato, Garlic Shrimp
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