Not made with love, very sad. Shots burned beyond belief. Very rude 3/10
Shanell
I ordered my matcha latte with animal milk by mistake and they remade it for me at my request with no issue. I really appreciated this and the great customer service.
Atmosphere: 5
Food: 5
Service: 5
Matthew Ryan
The baristas had a delivery of seven Brew while we were waiting. I wonder what that says about the coffee...
Atmosphere: 5
Food: 4
Service: 4
Niki Addy
The workers were little moody seem like they had attitudes but they did great on my order, I know this isn't McDonald's but put a smile on the world is already full of negativity. Life is to short šā¤ļø
Atmosphere: 3
Food: 3
Service: 3
Tev Ray
Waiting for over 30 minutes for my mobile order
Service: 1
Danelle Butzin
Absolutely incredible! The staff here is simply amazingāsuper fast and incredibly friendly! They really know how to make you feel right at home. I always look forward to my visits and can't wait to stop by again!
Demetria Kelly
Their coffee cake is to be worshipped. I went in for their mint tea with all the fixins. Its super clean and I enjoyed my time there
Food: 5
Yeah No
Worst location in Augusta. They only clean and wipe down tables once they close, its filthy compared to the one on Cabela Drive. I'm always misinformed about refill policy and drink customization options. If you're the manager reading this make sure your staff is well informed about the latest corporate guidelines. Make sure they're comfortable with reaching out for help during uncertainty rather than assuming and stating false limitations. I don't fault them I fault you.
Atmosphere: 1
Food: 1
Service: 1
Patrick Earnest
The service was amazing but despite being in Georgia and it still being hot they have the heat blasting. I walked in and felt like I was about to melt. Please keep the AC on until itās actually cold here which is usually around December and January.
Atmosphere: 1
Food: 4
Service: 5
Claire Dinh
This used to be my favorite Starbucks, but recently the quality has gotten really bad. Everything tastes bland. I ordered an iced matcha latte and even paid extra for more matcha and syrup, but it still tasted watered down. As you can see in the picture, itās basically just milk. I couldnāt taste any matcha at all, and I paid almost $9 for it.
Thank you Dawson for the delicious birthday drink.
Atmosphere: 5
Food: 5
Service: 5
Chunk Hankerson
I went there during Helena storm to buy get some water and ice and a drink the only had drive though open so me and my son had to walk through drive through and watch them give a lady 8 cups of ice three cups of ice water and two ice mokioto with extra caramel when she got to me I'm black ā«ļø she said sorry we are out of ice š§ and waterthe people be hind me got 4 frappe you need ice for that but its ok im gonna write the better business buro thats extreme racism and variable customer service
Atmosphere: 1
Food: 3
Service: 1
B. W
Gina was such a delight at the drive- thru!! She was full of energy, charisma, and totally made my day!! What a gem of an employee she is to Starbucks!!! Kudos to you, Gina, for making my day!!:)
A B
I always order the same drink every single time. Venti brown sugar iced shaken expresso with vanilla sweet cream, 5 extra pumps & light ice. I get to the window order my drink & the lady is like āoh well Iāll just ring you up for a latte since itāll be mainly just milkā and then that was almost $2 more than my regular order lol stop trying to be greedy & make the drink the way I asked.
Not made with love, very sad. Shots burned beyond belief. Very rude 3/10
I ordered my matcha latte with animal milk by mistake and they remade it for me at my request with no issue. I really appreciated this and the great customer service.
Atmosphere: 5
Food: 5
Service: 5
The baristas had a delivery of seven Brew while we were waiting. I wonder what that says about the coffee...
Atmosphere: 5
Food: 4
Service: 4
The workers were little moody seem like they had attitudes but they did great on my order, I know this isn't McDonald's but put a smile on the world is already full of negativity. Life is to short šā¤ļø
Atmosphere: 3
Food: 3
Service: 3
Waiting for over 30 minutes for my mobile order
Service: 1
Absolutely incredible! The staff here is simply amazingāsuper fast and incredibly friendly! They really know how to make you feel right at home. I always look forward to my visits and can't wait to stop by again!
Their coffee cake is to be worshipped. I went in for their mint tea with all the fixins. Its super clean and I enjoyed my time there
Food: 5
Worst location in Augusta. They only clean and wipe down tables once they close, its filthy compared to the one on Cabela Drive. I'm always misinformed about refill policy and drink customization options. If you're the manager reading this make sure your staff is well informed about the latest corporate guidelines. Make sure they're comfortable with reaching out for help during uncertainty rather than assuming and stating false limitations. I don't fault them I fault you.
Atmosphere: 1
Food: 1
Service: 1
The service was amazing but despite being in Georgia and it still being hot they have the heat blasting. I walked in and felt like I was about to melt. Please keep the AC on until itās actually cold here which is usually around December and January.
Atmosphere: 1
Food: 4
Service: 5
This used to be my favorite Starbucks, but recently the quality has gotten really bad. Everything tastes bland. I ordered an iced matcha latte and even paid extra for more matcha and syrup, but it still tasted watered down. As you can see in the picture, itās basically just milk. I couldnāt taste any matcha at all, and I paid almost $9 for it.
Restaurantji Recommends
Thank you Dawson for the delicious birthday drink.
Atmosphere: 5
Food: 5
Service: 5
I went there during Helena storm to buy get some water and ice and a drink the only had drive though open so me and my son had to walk through drive through and watch them give a lady 8 cups of ice three cups of ice water and two ice mokioto with extra caramel when she got to me I'm black ā«ļø she said sorry we are out of ice š§ and waterthe people be hind me got 4 frappe you need ice for that but its ok im gonna write the better business buro thats extreme racism and variable customer service
Atmosphere: 1
Food: 3
Service: 1
Gina was such a delight at the drive- thru!! She was full of energy, charisma, and totally made my day!! What a gem of an employee she is to Starbucks!!! Kudos to you, Gina, for making my day!!:)
I always order the same drink every single time. Venti brown sugar iced shaken expresso with vanilla sweet cream, 5 extra pumps & light ice. I get to the window order my drink & the lady is like āoh well Iāll just ring you up for a latte since itāll be mainly just milkā and then that was almost $2 more than my regular order lol stop trying to be greedy & make the drink the way I asked.
Prices are too expensive.
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