Chick-fil-A

3951 Austell Rd, Austell
(470) 523-8388

Recent Reviews

Jade McDaniel

Less than 3 minutes from ordering food to get order.

Atmosphere: 5

Food: 5

Service: 5

Angel Broche

The scan qr code in drive thru line for Mobile order is probably the dumbest idea only chick fil a restaurant I ever had to do that what’s the point of y’all having our location???… I had to literally do U-turn hop back in line and scan code for them to start working on my order

Bobby Wood

Can you really ever have a bad experience with Chick-fil-A? The food was great as always, and the service is always top notch!

Atmosphere: 5

Food: 5

Service: 5

Yokasta Acosta

Super! Quality food, cleanliness and a cozy atmosphere. The young Demar who works in the mornings is super attentive, helpful and very fast, he knows his job well and is pleasant. If you want a quiet and peaceful place in the morning? That's the place. 10 stars!

Atmosphere: 5

Food: 5

Service: 5

Yolanda Bates

They're amazing. This is my go-to for large orders!

Atmosphere: 5

Food: 5

Service: 5

Tonya Tyler

I don’t go to this Chic fila for myself but I do for my daughter. My daughter choice is food never changes because she don’t eat meat . The veggie roll meal . But this location is dumb , silly and unprofessional. The order is never correct we get chicken roll , lack the meal and these ignorant kids are distracted and can’t execute a correct order. It a shame I askd my daughter to stop going there . Look at the low rating within a year. Wrong orders management is possibly slow too .

Atmosphere: 4

Food: 1

Service: 1

SUMMER DAWN

Its chick fil a a great place the foods fast hot and goodKid-friendliness: Family friendlyWheelchair accessibility: Yes

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chick-Fil-A Deluxe Sandwich, Grilled Nuggets, Chick-Fil-A Waffle Potato Fries, Strawberry Milkshake

Fina Garcia

This CFA location is extremely unreliable. I can't believe the rate at which they get my mobile orders wrong. From wrong dressing to items missing to not enough straws or wrong sauces. The operator of this location really needs to do a better job at ensuring the employees are completing their training and getting orders right.I have wanted to drive back to complain in person and get the order that I payed for but honestly, who has time for that!!! I'm getting fast food for a reason. Its just extremely annoying. The app also doesn't let you submit feedback for pick-up orders so they make it as hard as possible to actually provide feedback or get any kind of reimbursement.

Atmosphere: 5

Food: 5

Service: 1

Angela Reynolds

To long of a line and no

Atmosphere: 5

Food: 5

Service: 5

Sherine Allen

Moving from Marietta to Austell and thought all chick FIL a was great. No! These employees need to go to East Cobb restaurant and get trained. No long lines and long waiting at East Cobb.if you do see long lines the manager get it down in 2 minutes. This Austell Rd location is a mess. Am just

Atmosphere: 1

Food: 4

Service: 1

Jackie Denson

The service was great and the food. It is so nice to see the young people being respectable and kind. Great job!!

Atmosphere: 5

Food: 5

Service: 5

Robert Bonner

I could easily say that in this place, I had a top-notch customer service experience because they had visitors from their corporate office on the floor with them. But on the contrary, every Chick-fil-A that I visit is equally high in the dishing out of high quality and excellent customer service.

Atmosphere: 5

Food: 5

Service: 5

Stephen S.

Used to be all 5-stars, but lately service has been slow and we've had to wait much longer for slightly less-tasty food.

Atmosphere: 5

Food: 4

Service: 4

Patricia serrano

Very good place and excellent

Food: 5

Service: 4

Sandie Frazier

Parking: Austell Ga Austell road

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Salads

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