Only complaint is the restroom lock but it was clean and maintained. they were willing to share the code thank God. Those few minutes are critical but I understand.
Atmosphere: 5
Food: 4
Service: 5
Carla Williams
I would always visit this location when I lived on this side of town. First let me start with the portion of food. Ridiculous, if im pay 20.00 for a bowl I should at least get a full scoop of meat. I received half a scoop. I ask for some more and gave me another half of scoop and ontop of that charged me for double meat. I have this bowl full of rice, corn, pico, but pieces of steak here and there. They pico was horrible. This is what made my visit worse I ask they guy twice did a recive my points he said yes. I got to my car and look. Oh guess what no points. I'm done with this location and I came from Fulton county.
Atmosphere: 1
Food: 1
Service: 1
WC Hayes
I’ve given this location several chances because it’s only about 6 minutes from my home & I really wanted it to be my go-to store. Unfortunately, each visit has been consistently disappointing.
The rice is often undercooked, hard, & lacking seasoning. The meat also tends to taste bland & not properly prepared. Even the chips taste like they were fried but not seasoned with salt at all.
Consistency is important, & after multiple visits I haven’t seen improvement. At this point, I would rather drive to the Mableton location, where the food quality & flavor are always reliable. I hope this store can improve because it would be much more convenient for local customers if the food met the standard Chipotle is known for…
Atmosphere: 2
Food: 1
Service: 2
Jayden Campbell
Worst Chipotle experience...Literally received 4 pieces of steak in my bowl and when I stated the obvious, I was told that's how much you get!!!! That's not even 1 serving!!!
Atmosphere: 1
Food: 1
Service: 1
Bria Nurse
Food is fresh and 👍
Ryan Amburgy
Employees were nice and fast. Food was the exact same as all the other Chipotles.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Burrito
Faith Udom
Whoever was making the Chimichurri around 7:47pm today need to never make it AGAIN! Messed up my whole bowl, eeeeeyuck! It don’t even have the red color it usually does such a disappointment 🙃
EdwardHouse45
Good Food
Atmosphere: 5
Food: 5
Service: 5
Ricky
They are good and the cleanest I been at
Atmosphere: 4
Food: 5
Service: 4
chris
EVERY TIME I order thru the app & drive thru my food is COLD. So cold that the rice isn’t even chewable and I have to go back to get it re made. Unacceptable they need to be under new management or just shut down completely.
The pick up shelf is designed for faster pick ups. Why are delivery driving waiting for the to make bowls, and cash out walk in customers before we can retrieve orders that are ready?! Make it make sense
Atmosphere: 1
Service: 1
Jeronimo Alvarez
The customer service here was terrible. The food was old and the tables were dirty. I came right after they opened and it was empty to be this dirty.
Atmosphere: 1
Food: 3
Service: 1
Theda Jenkins
Every time I Have visited this location it gives dirty. I feel like I should give it the benefit of the doubt because it's not been there very long and maybe they are still getting settled but it's been about a year or two at this point .
The trash cans were full, and the floor was dirty and slippery, and behind the food serving area look dirty. It does not look well kept or kept up .
I've been here a total of three times and this will be my last visit .
The gentleman serving the food on the evening that I went around 9:45 p.m. told me there was no onions in the whole entire restaurant. Every time I have a came to this restaurant they always run out of food. It never fails! They are always missing something. They did not close until 11:00. Why would you not cut up more onions for your customers. It didn't make sense. He was very adamant about it and proceeded to ask me what else I wanted with my food.
Caucasian male younger, long hair pull back in a ponytail with no hair net and glasses. He also was very Kurt with customers he was not trying to appease anyone telling customers what they did not have any more of and moving on to the next person.
Perhaps is location needs to adopt a new process of ordering food because you're always out of food! Whoever the manager is, or the GM or the owner needs to pay attention to your reviews on Google because they are not good! No one has had a great experience at your location.
When someone orders food and they get to the register instead of giving them their total and being adamant on collecting money, ask them if they would like any other items, napkins, sauces, ingredients or condiments. They asked nothing They give you your total and that's it!
Zero customer service skills in this location!
The atmosphere was definitely bland and dirty the dining room area was not clean and kept up. The area where you get your forks and knives and napkins was unkept and dirty. Just not a very pleasant environment to be ordering and eating food. I wouldn't dare eat inside.
No I will not return. I ordered a kids quesadilla because I found out you cannot order a regular size quesadilla inside the store You have to order it online and pick it up in the drive-thru. Which makes absolutely no sense! Also ordered a veggie bowl.
The kids quesadilla consisted of cheese and a protein that's it. It was not offering to add anything I did mention I would like sour cream and salsa and he said that does not come on the quesadilla. I said I will pay for that. He did not put it on it. So I had to order a side cup of salsa, and sour cream. Just pathetic! And unfortunate! The veggie bowl was decent all of the ingredients were in it that we requested.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Quesadilla, Kid's Quesadilla
Cherese Campbell
This is one of the dirtiest chipotle I have ever been to. There was hair in the food, and rice was uncooked, service was bad.
Only complaint is the restroom lock but it was clean and maintained. they were willing to share the code thank God. Those few minutes are critical but I understand.
Atmosphere: 5
Food: 4
Service: 5
I would always visit this location when I lived on this side of town. First let me start with the portion of food. Ridiculous, if im pay 20.00 for a bowl I should at least get a full scoop of meat. I received half a scoop. I ask for some more and gave me another half of scoop and ontop of that charged me for double meat. I have this bowl full of rice, corn, pico, but pieces of steak here and there. They pico was horrible. This is what made my visit worse I ask they guy twice did a recive my points he said yes. I got to my car and look. Oh guess what no points. I'm done with this location and I came from Fulton county.
Atmosphere: 1
Food: 1
Service: 1
I’ve given this location several chances because it’s only about 6 minutes from my home & I really wanted it to be my go-to store. Unfortunately, each visit has been consistently disappointing.
The rice is often undercooked, hard, & lacking seasoning. The meat also tends to taste bland & not properly prepared. Even the chips taste like they were fried but not seasoned with salt at all.
Consistency is important, & after multiple visits I haven’t seen improvement. At this point, I would rather drive to the Mableton location, where the food quality & flavor are always reliable. I hope this store can improve because it would be much more convenient for local customers if the food met the standard Chipotle is known for…
Atmosphere: 2
Food: 1
Service: 2
Worst Chipotle experience...Literally received 4 pieces of steak in my bowl and when I stated the obvious, I was told that's how much you get!!!! That's not even 1 serving!!!
Atmosphere: 1
Food: 1
Service: 1
Food is fresh and 👍
Employees were nice and fast. Food was the exact same as all the other Chipotles.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Burrito
Whoever was making the Chimichurri around 7:47pm today need to never make it AGAIN! Messed up my whole bowl, eeeeeyuck! It don’t even have the red color it usually does such a disappointment 🙃
Good Food
Atmosphere: 5
Food: 5
Service: 5
They are good and the cleanest I been at
Atmosphere: 4
Food: 5
Service: 4
EVERY TIME I order thru the app & drive thru my food is COLD. So cold that the rice isn’t even chewable and I have to go back to get it re made. Unacceptable they need to be under new management or just shut down completely.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Clean, friendly service, good healthy food
Food: 5
Service: 5
The pick up shelf is designed for faster pick ups. Why are delivery driving waiting for the to make bowls, and cash out walk in customers before we can retrieve orders that are ready?! Make it make sense
Atmosphere: 1
Service: 1
The customer service here was terrible. The food was old and the tables were dirty. I came right after they opened and it was empty to be this dirty.
Atmosphere: 1
Food: 3
Service: 1
Every time I Have visited this location it gives dirty. I feel like I should give it the benefit of the doubt because it's not been there very long and maybe they are still getting settled but it's been about a year or two at this point .
The trash cans were full, and the floor was dirty and slippery, and behind the food serving area look dirty. It does not look well kept or kept up .
I've been here a total of three times and this will be my last visit .
The gentleman serving the food on the evening that I went around 9:45 p.m. told me there was no onions in the whole entire restaurant. Every time I have a came to this restaurant they always run out of food. It never fails! They are always missing something. They did not close until 11:00. Why would you not cut up more onions for your customers. It didn't make sense. He was very adamant about it and proceeded to ask me what else I wanted with my food.
Caucasian male younger, long hair pull back in a ponytail with no hair net and glasses. He also was very Kurt with customers he was not trying to appease anyone telling customers what they did not have any more of and moving on to the next person.
Perhaps is location needs to adopt a new process of ordering food because you're always out of food! Whoever the manager is, or the GM or the owner needs to pay attention to your reviews on Google because they are not good! No one has had a great experience at your location.
When someone orders food and they get to the register instead of giving them their total and being adamant on collecting money, ask them if they would like any other items, napkins, sauces, ingredients or condiments. They asked nothing They give you your total and that's it!
Zero customer service skills in this location!
The atmosphere was definitely bland and dirty the dining room area was not clean and kept up. The area where you get your forks and knives and napkins was unkept and dirty. Just not a very pleasant environment to be ordering and eating food. I wouldn't dare eat inside.
No I will not return. I ordered a kids quesadilla because I found out you cannot order a regular size quesadilla inside the store You have to order it online and pick it up in the drive-thru. Which makes absolutely no sense! Also ordered a veggie bowl.
The kids quesadilla consisted of cheese and a protein that's it. It was not offering to add anything I did mention I would like sour cream and salsa and he said that does not come on the quesadilla. I said I will pay for that. He did not put it on it. So I had to order a side cup of salsa, and sour cream. Just pathetic! And unfortunate! The veggie bowl was decent all of the ingredients were in it that we requested.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Quesadilla, Kid's Quesadilla
This is one of the dirtiest chipotle I have ever been to. There was hair in the food, and rice was uncooked, service was bad.
Atmosphere: 1
Food: 1
Service: 1
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