Horrible. I went through the drive-thru to get a gift card & was given what appeared to be a used gift card with sticky splattered stuff all over it. I then went inside to see if I could trade it out for a new clean one and was told it was not possible and that all they could do was “wipe it down for me”. Gross. Filthy store & horrible customer service. Will not be returning.
Kassandra Gutierrez
i've come here multiple times and the coffee tastes terrible every single time, it tastes watered down. the employee doesnt say anything at all.
Atmosphere: 1
Food: 1
Service: 1
Dawn Simpson
Excellent customer service, just nice people make your day better
Atmosphere: 5
Food: 5
Service: 5
Belinda Hubbard
No star, The person in the drive through window is very rude and dont know customer service. She is a young girl wear glasses an has a tattoo on the side of her neck. I came on 11/17/2025. Not a friendly place to eat at
Elizabeth Maximo
All bad comments are so true about this place. Stopped by for the 1st time and so far has been one of the worse locations I’ve been to. Cashier doesn’t greet you and speaks so low tone. I get it you hate your job but you’re still there it’s not the customer fault……Will be contacting my bank/customer service because I was supposed to be charge around $8 as shown on my app receipt but was really charged $13 and was kinda confused since cashier didn’t provide a paper receipt either. Not sure what the cashier did but this is unacceptable. Pastries were good but definitely wasted my money on bad coffee.
Atmosphere: 1
Food: 1
Service: 1
Matt
Customer Service here is terrible. Always a long line employees on their phone more than working. Always out of items. Worst dunkin in georgia
Atmosphere: 1
Food: 1
Service: 1
chandra reed
I brought in my 7 year old grandson who has autism. The cashier was pleasant and patient with him as he took his order of one strawberry sprinkle donut. Thank you!!!
Atmosphere: 4
Food: 4
Service: 4
Maria Magdaleno
They’re always so rude & have no good customer service. Every time :(
Atmosphere: 1
Food: 1
Service: 1
SMJ HERRERA
Great drinks - breakfast potatoes- not so much! Service is usually great!
This is the 3rd time I’ve visited this Dunkin because I don’t live in the area. Both times the young lady has an attitude. Just like a lot of the reviews say. The first time I contacted corporate about it and they offered me a free dozen donuts. 2nd time was great because I went to go redeem the donuts. 3rd time today same girl same attitude who’s on the speaker. When I pull up “go ahead with your order” I ask about flavors for the daydream she says it so fast and with an attitude. I tell her which one I want and she says “thats it” I said yes and she says “pull around”. I ask her if she is having a bad day she shakes her head slightly no, and rolls her eyes. The whole interaction was lack luster! Then I go a little ways up the street to Zaxby’s to get a very warm pleasant greeting and a thank you! I thought after the first visit there after I complained things would be different but same disgusting attitude. I will probably try once more when I’m in the area again and if no change I will personally write the CEO of Dunkin regarding my experiences with evidence and additionally add all of the similar complaints I’ve seen here! She is definitely in the wrong industry!!
Atmosphere: 1
Food: 4
Service: 1
Carlos Robertson
Absolutely terrible service from the drive-thru. They acted like they didn’t care about your order, and like you’re doing them a favor. Furthermore, they didn’t tell you what window to go to or how to pay. Instead, they close the drive-through window and pointed to a machine outside and then advise you to go to the second window. They all had an attitude, and I tried to call and speak to a manager, but no one ever answered the phone. I will be reaching out to the franchise to let them know how horrible their service is.
Service: 1
Vanessa Bolling
The best coffee
Atmosphere: 5
Food: 5
Service: 5
Bernard Donaldson
I’ve been to DD Worldwide. Best Dunkin I’ve been to. Always an overall great experience. Consistent great service. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Nelson Moncada
Very bad experience. Employee are disrespectful, uncourteous, uneducated., lazy and have an extremely unpleasant and unprofessional attitude approach towards customers . Avoid this place like the plague!
Always good & efficient
Atmosphere: 5
Food: 5
Service: 5
Horrible. I went through the drive-thru to get a gift card & was given what appeared to be a used gift card with sticky splattered stuff all over it. I then went inside to see if I could trade it out for a new clean one and was told it was not possible and that all they could do was “wipe it down for me”. Gross. Filthy store & horrible customer service. Will not be returning.
i've come here multiple times and the coffee tastes terrible every single time, it tastes watered down. the employee doesnt say anything at all.
Atmosphere: 1
Food: 1
Service: 1
Excellent customer service, just nice people make your day better
Atmosphere: 5
Food: 5
Service: 5
No star, The person in the drive through window is very rude and dont know customer service. She is a young girl wear glasses an has a tattoo on the side of her neck. I came on 11/17/2025. Not a friendly place to eat at
All bad comments are so true about this place. Stopped by for the 1st time and so far has been one of the worse locations I’ve been to. Cashier doesn’t greet you and speaks so low tone. I get it you hate your job but you’re still there it’s not the customer fault……Will be contacting my bank/customer service because I was supposed to be charge around $8 as shown on my app receipt but was really charged $13 and was kinda confused since cashier didn’t provide a paper receipt either. Not sure what the cashier did but this is unacceptable. Pastries were good but definitely wasted my money on bad coffee.
Atmosphere: 1
Food: 1
Service: 1
Customer Service here is terrible. Always a long line employees on their phone more than working. Always out of items. Worst dunkin in georgia
Atmosphere: 1
Food: 1
Service: 1
I brought in my 7 year old grandson who has autism. The cashier was pleasant and patient with him as he took his order of one strawberry sprinkle donut. Thank you!!!
Atmosphere: 4
Food: 4
Service: 4
They’re always so rude & have no good customer service. Every time :(
Atmosphere: 1
Food: 1
Service: 1
Great drinks - breakfast potatoes- not so much!
Service is usually great!
Food: 4
Service: 4
Restaurantji Recommends
This is the 3rd time I’ve visited this Dunkin because I don’t live in the area. Both times the young lady has an attitude. Just like a lot of the reviews say. The first time I contacted corporate about it and they offered me a free dozen donuts. 2nd time was great because I went to go redeem the donuts. 3rd time today same girl same attitude who’s on the speaker. When I pull up “go ahead with your order” I ask about flavors for the daydream she says it so fast and with an attitude. I tell her which one I want and she says “thats it” I said yes and she says “pull around”. I ask her if she is having a bad day she shakes her head slightly no, and rolls her eyes. The whole interaction was lack luster! Then I go a little ways up the street to Zaxby’s to get a very warm pleasant greeting and a thank you! I thought after the first visit there after I complained things would be different but same disgusting attitude. I will probably try once more when I’m in the area again and if no change I will personally write the CEO of Dunkin regarding my experiences with evidence and additionally add all of the similar complaints I’ve seen here! She is definitely in the wrong industry!!
Atmosphere: 1
Food: 4
Service: 1
Absolutely terrible service from the drive-thru. They acted like they didn’t care about your order, and like you’re doing them a favor. Furthermore, they didn’t tell you what window to go to or how to pay. Instead, they close the drive-through window and pointed to a machine outside and then advise you to go to the second window. They all had an attitude, and I tried to call and speak to a manager, but no one ever answered the phone. I will be reaching out to the franchise to let them know how horrible their service is.
Service: 1
The best coffee
Atmosphere: 5
Food: 5
Service: 5
I’ve been to DD Worldwide. Best Dunkin I’ve been to. Always an overall great experience. Consistent great service. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Very bad experience. Employee are disrespectful, uncourteous, uneducated., lazy and have an extremely unpleasant and unprofessional attitude approach towards customers . Avoid this place like the plague!
Atmosphere: 1
Food: 2
Service: 1
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