How is honey mustard confused with bbq?? Every. Time.
Atmosphere: 4
Food: 4
Service: 3
Clairice Allen
This McDonald's is becoming worse and worse. Customer service is non existent. My husband and I visited on Sunday at about 9:30. No one greeted us when we walked in. Several employees walked past us and did not say anything. Finally a young lady came to the register. Acted like she did not want to be there. Repeated my order several times and she still had it incorrect. She seemed as though we were an inconvenience to her. This has happened several times. The management at this location is doing a poor job with training employees on Customer service. I will be reaching out to corporate regarding this.
Atmosphere: 1
Food: 3
Service: 1
Raquel Santos
Hamburger was old an hard as a hockey puck the fries were warm....the frappe was probably the best part
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Cheeseburger
HJ AHN
Now I understand why their reviews are so bad. The Spanish manager this location is hideous. She charged me 1.59 for a small cup of water. I got a wrap and McRib. As I received my order I asked if I can have a cup of hot water. She said, she has to charge me. So I said, ok then she charged as a small coffee. I told her it is coffee not water. But she said, it is water with coffee, smh.
They don’t even have the item to key in for water because most places DONT CHARGE hot water for coffee price!!! Geez, either she doesn’t know between coffee and water or she just wants to make money for the owner, I honestly don’t know. But the bottom line is their service sucks with very unprofessional personnel as a manager. Who does that? Not recommend! Go elsewhere! I saw a couple of customer just exited. I hope the owner or corporate review my review and asked her the difference between hot coffee water and just plain water.
Bat Man
Very fast once they actually opened.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, Double Cheeseburger, Big Mac Meal
Printassia Johnson
I stopped here a few times doing door dash. The Hispanic women are so rude. The door dash app ask us to confirm for the customer if the drinks are there. They give such an attitude and rude response for me simply asking. Are the drinks in? The bag feels light, the customer writes a note and door dash reminds us to confirm this. If the bag is sealed we have no way of knowing thay drinks are there. Its a simply question.
They are also very slow, very rarely I go here and just pick up and go. 90% of the time I have to wait on the order, as it's just being prepared when I arrive.
I wouldn't eat there as a customer just because of the employees. A few of the younger African American guys are very mannerly. But the Hispanic women there, and what appears to be the supervisors, not line staff. Are very unprofessional when dealing with non Hispanics/Spanish speaking people
Atmosphere: 1
Food: 1
Service: 1
Gus Nelson
Fries always cold
Atmosphere: 4
Food: 4
Service: 3
Joey Koval
I’ve never felt compelled to write a review for a fast food restaurant before, but I love this location. I’ve been coming here 1-2x a week for 2 years and I’ve literally never had a bad experience. Food is always fresh and the drive thru line always moves quickly. Employees are friendly. All McDonald’s are NOT created equal, and this is one of the good ones.
Atmosphere: 5
Food: 5
Service: 5
Detroit Pistons Collector
It's a good location for a quick lunch. Clean and good staff. Overall the best McDonald's in the area.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Big Mac, Cheeseburger, French Fries, Egg Mcmuffin, World Famous Fries
Just tried to get their 8 dollar Big Mac meal in the drive-thru and this order taker wants to tell me at the window that they don’t have such a thing, but I can buy a Big Mac alone for 8 dollars. I tried to explain that there are signs for it on the building and in the drive through and she wasn’t having it. Only once I told her to just cancel everything because I didn’t want to sit there and be ripped off did she suddenly remember they had such a special. Serves me right for going there just because it was close instead of going home. This is why I haven’t been to a McDonald’s in ages. Overpriced and they always seem to want to sneak in extra charges like making your meal large when you didn’t ask for it. Make them give you a total at the speaker so you don’t have to sit stuck in the drive thru for nothing. What a joke.
Atmosphere: 1
Food: 1
Service: 1
Lad Russo
terrible place to get a quick meal, first having to sit in the second lane drive thru for 10 minutes while every one in the first lane got to order, then just go inside but have to wait more time to get my food that I had already paid for. This is not the first time I've had to wait long for my food but this time I really need to bring up how bad they are. it is ridiculous having to wait nearly 20 minutes, I should've just gone to chickfila. if anyone wants McDonald's and doesn't want to wait so long just go to the one in Austell.
Atmosphere: 1
Food: 1
Service: 1
Karen R
Ordered door dash and they forgot the nuggets from the classic Classic Big Mac® Pack even though the sauce was in the bag. I don't blame the dasher because the bag will sealed. PAY ATTENTION.
I love this place
Atmosphere: 5
Food: 5
Service: 5
How is honey mustard confused with bbq?? Every. Time.
Atmosphere: 4
Food: 4
Service: 3
This McDonald's is becoming worse and worse. Customer service is non existent. My husband and I visited on Sunday at about 9:30. No one greeted us when we walked in. Several employees walked past us and did not say anything. Finally a young lady came to the register. Acted like she did not want to be there. Repeated my order several times and she still had it incorrect. She seemed as though we were an inconvenience to her. This has happened several times. The management at this location is doing a poor job with training employees on Customer service. I will be reaching out to corporate regarding this.
Atmosphere: 1
Food: 3
Service: 1
Hamburger was old an hard as a hockey puck the fries were warm....the frappe was probably the best part
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Cheeseburger
Now I understand why their reviews are so bad. The Spanish manager this location is hideous. She charged me 1.59 for a small cup of water. I got a wrap and McRib. As I received my order I asked if I can have a cup of hot water. She said, she has to charge me. So I said, ok then she charged as a small coffee. I told her it is coffee not water. But she said, it is water with coffee, smh.
They don’t even have the item to key in for water because most places DONT CHARGE hot water for coffee price!!! Geez, either she doesn’t know between coffee and water or she just wants to make money for the owner, I honestly don’t know. But the bottom line is their service sucks with very unprofessional personnel as a manager. Who does that? Not recommend! Go elsewhere! I saw a couple of customer just exited. I hope the owner or corporate review my review and asked her the difference between hot coffee water and just plain water.
Very fast once they actually opened.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, Double Cheeseburger, Big Mac Meal
I stopped here a few times doing door dash. The Hispanic women are so rude. The door dash app ask us to confirm for the customer if the drinks are there. They give such an attitude and rude response for me simply asking. Are the drinks in? The bag feels light, the customer writes a note and door dash reminds us to confirm this. If the bag is sealed we have no way of knowing thay drinks are there. Its a simply question.
They are also very slow, very rarely I go here and just pick up and go. 90% of the time I have to wait on the order, as it's just being prepared when I arrive.
I wouldn't eat there as a customer just because of the employees. A few of the younger African American guys are very mannerly. But the Hispanic women there, and what appears to be the supervisors, not line staff. Are very unprofessional when dealing with non Hispanics/Spanish speaking people
Atmosphere: 1
Food: 1
Service: 1
Fries always cold
Atmosphere: 4
Food: 4
Service: 3
I’ve never felt compelled to write a review for a fast food restaurant before, but I love this location. I’ve been coming here 1-2x a week for 2 years and I’ve literally never had a bad experience. Food is always fresh and the drive thru line always moves quickly. Employees are friendly. All McDonald’s are NOT created equal, and this is one of the good ones.
Atmosphere: 5
Food: 5
Service: 5
It's a good location for a quick lunch. Clean and good staff. Overall the best McDonald's in the area.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Big Mac, Cheeseburger, French Fries, Egg Mcmuffin, World Famous Fries
Restaurantji Recommends
They charged me $1 for a cup of water. Awful
Atmosphere: 1
Food: 1
Service: 1
Just tried to get their 8 dollar Big Mac meal in the drive-thru and this order taker wants to tell me at the window that they don’t have such a thing, but I can buy a Big Mac alone for 8 dollars. I tried to explain that there are signs for it on the building and in the drive through and she wasn’t having it. Only once I told her to just cancel everything because I didn’t want to sit there and be ripped off did she suddenly remember they had such a special. Serves me right for going there just because it was close instead of going home. This is why I haven’t been to a McDonald’s in ages. Overpriced and they always seem to want to sneak in extra charges like making your meal large when you didn’t ask for it. Make them give you a total at the speaker so you don’t have to sit stuck in the drive thru for nothing. What a joke.
Atmosphere: 1
Food: 1
Service: 1
terrible place to get a quick meal, first having to sit in the second lane drive thru for 10 minutes while every one in the first lane got to order, then just go inside but have to wait more time to get my food that I had already paid for. This is not the first time I've had to wait long for my food but this time I really need to bring up how bad they are. it is ridiculous having to wait nearly 20 minutes, I should've just gone to chickfila. if anyone wants McDonald's and doesn't want to wait so long just go to the one in Austell.
Atmosphere: 1
Food: 1
Service: 1
Ordered door dash and they forgot the nuggets from the classic Classic Big Mac® Pack even though the sauce was in the bag. I don't blame the dasher because the bag will sealed. PAY ATTENTION.
Food: 1
Service: 1
Fries is cold. And they didn't give a sauce
Food: 1
Service: 1
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