this location and the one on east west connector have terrible customer service. These ladies spend most of there time talking then working.
There is rarely ever someone at the cashier or pick up counter.
Very slow service. I hate coming to both locations
Atmosphere: 1
Service: 1
Jonathan H.
Just want to shout out the team here for helping us out. My wife ordered a BigMac through the app for 6000 points. When we arrived to pick it up, points were gone but the order had disappeared- no drive-thru code, no email confirmation, no order history.
We went inside to explain what happened, and the manager gave us a BigMac with no hesitation.
Thank you for the awesome customer service!
Atmosphere: 5
Food: 5
Service: 5
vanessa
I love it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, Cheeseburger, French Fries, Sausage
Brandon Flournoy (FLO)
It was fine until recently. Whoever manages the drink machine turned the orange juice to water ratio down so it just tastes like orange water. This wasnāt an isolated incident. Itās been like this for at least the last 2 months.
Food: 2
Connor Lawson
Consistently takes >15 minutes in the drive through
DAVID LANGLEY
Great food
Atmosphere: 5
Food: 5
Service: 5
Bryce
Location appears to be closed but still says open on Google, and McDonaldās app so now I have to wait for my money based on the ownerās incompetenceā¦.
Boosted Rama
Why are yall closed at 7pmā¦
Jaden Mcleod
11/12/25 at 11:48 am Not sure about the previous reviews but from my experience today Great customer service great drive through speaker made my fryās exactly how I wanted them droped fresh an made my frappe how I wanted it
10/31/2025 around 8:30 PM. My boyfriend and I pull up, thereās two cars line, TOTAL. We pull up to the second line in the drive thru. The automated voice goes, we say noā¦ and then nothing. My boyfriend says āhello?ā With no answer for a minute. THEN 1-2 minutes later the lady lets us know sheāll be with us shortly. FIVE minutes later (remember, thereās two cars TOTAL in the drive thru) asks us what we want to order. I had already told my boyfriend what I ordered but it was something different than I usually get. He started to order but asked her to hold on so he could confirm my order. She immediately goes āIām going to the other lane you had plenty of time to look at the menuā and speaking over my boyfriend repeatedly, even though he started to order. Just kept speaking over him. She went and took the other cars order so we left. My boyfriend drove to the pay window to address her and her scary tail wouldnāt even look out the window. We left. She was overall very rude. Maybe sheās having a bad day, maybe her life sucks, but thatās not really fair to the customer. My boyfriend has diagnosed ADHD, when things are out of routine, like my order tonight, he has a hard time remembering. If you donāt like your job, GET A NEW ONE.
Shajira Ballesteros
Fresh and hot, the way I like my fast food
Atmosphere: 5
Food: 5
Service: 5
Patrick Mcilhenny
Food was hot staff was friendly
Atmosphere: 5
Food: 5
Service: 5
Derra Sillah
I visit this location today after lunch time and the young lady that gives the food in drive-thru had the worst attitude in the world. My drink was leaking, I asked for sweet and sour sauce multiple times and was never provided with it. I had to ask for napkins and ketchup multiple times and were priced with two. She was an extremely rude person. Please remove her from the drive thru window, she is truly misrepresenting the brand. Extremely disappointed today.
Kiosk workš service was quick and on point
Atmosphere: 4
Food: 5
Service: 5
this location and the one on east west connector have terrible customer service. These ladies spend most of there time talking then working.
There is rarely ever someone at the cashier or pick up counter.
Very slow service. I hate coming to both locations
Atmosphere: 1
Service: 1
Just want to shout out the team here for helping us out. My wife ordered a BigMac through the app for 6000 points. When we arrived to pick it up, points were gone but the order had disappeared- no drive-thru code, no email confirmation, no order history.
We went inside to explain what happened, and the manager gave us a BigMac with no hesitation.
Thank you for the awesome customer service!
Atmosphere: 5
Food: 5
Service: 5
I love it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, Cheeseburger, French Fries, Sausage
It was fine until recently. Whoever manages the drink machine turned the orange juice to water ratio down so it just tastes like orange water. This wasnāt an isolated incident. Itās been like this for at least the last 2 months.
Food: 2
Consistently takes >15 minutes in the drive through
Great food
Atmosphere: 5
Food: 5
Service: 5
Location appears to be closed but still says open on Google, and McDonaldās app so now I have to wait for my money based on the ownerās incompetenceā¦.
Why are yall closed at 7pmā¦
11/12/25 at 11:48 am
Not sure about the previous reviews but from my experience today Great customer service great drive through speaker made my fryās exactly how I wanted them droped fresh an made my frappe how I wanted it
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
10/31/2025 around 8:30 PM. My boyfriend and I pull up, thereās two cars line, TOTAL. We pull up to the second line in the drive thru. The automated voice goes, we say noā¦ and then nothing. My boyfriend says āhello?ā With no answer for a minute. THEN 1-2 minutes later the lady lets us know sheāll be with us shortly. FIVE minutes later (remember, thereās two cars TOTAL in the drive thru) asks us what we want to order. I had already told my boyfriend what I ordered but it was something different than I usually get. He started to order but asked her to hold on so he could confirm my order. She immediately goes āIām going to the other lane you had plenty of time to look at the menuā and speaking over my boyfriend repeatedly, even though he started to order. Just kept speaking over him. She went and took the other cars order so we left. My boyfriend drove to the pay window to address her and her scary tail wouldnāt even look out the window. We left. She was overall very rude. Maybe sheās having a bad day, maybe her life sucks, but thatās not really fair to the customer. My boyfriend has diagnosed ADHD, when things are out of routine, like my order tonight, he has a hard time remembering. If you donāt like your job, GET A NEW ONE.
Fresh and hot, the way I like my fast food
Atmosphere: 5
Food: 5
Service: 5
Food was hot staff was friendly
Atmosphere: 5
Food: 5
Service: 5
I visit this location today after lunch time and the young lady that gives the food in drive-thru had the worst attitude in the world. My drink was leaking, I asked for sweet and sour sauce multiple times and was never provided with it. I had to ask for napkins and ketchup multiple times and were priced with two. She was an extremely rude person. Please remove her from the drive thru window, she is truly misrepresenting the brand. Extremely disappointed today.
Atmosphere: 1
Food: 1
Service: 1
Nice and clean restaurant
Atmosphere: 5
Food: 5
Service: 5
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