Pizza Hut

2860 East-West Connector Ste 105, Austell
(770) 435-4800

Recent Reviews

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Moriah Latham

I went here with my sister and ordered two pizzas. Both pizzas were charged for larges when we only ordered and received mediums. When my sister picked up the pizza everything minus the chicken sausage was incorrect. When she asked for it to be corrected the general manager turned her away stating he didn’t charge us for those items. When I went in the GM immediately had an attitude stating “here she is again”. I sat the pizzas down and pointed out what was incorrect and asked how much it would cost to fix. Instead of telling me the cost he stated I needed “leave come back without an attitude and to put a smile on my face”. I have been as polite as possible at this point and requested a refund. I wouldn’t recommend this place to anyone. I’d give 0 stars if I could.

Atmosphere: 1

Food: 1

Service: 1

Dutchess W

Pizza sauce is supposed to be included on the pizza. This is the 2nd time we have ordered and the pizza was bread and cheese. There needs to be more sauce even for normal sauce. Sometimes for extra sauce they drown it in sauce. Not sure what is going g on with this location. The pizza used to be so good every time.

Jorge García

Michelle and Graig they are awesome

Atmosphere: 5

Food: 5

Service: 5

Stephanie Bautista

Ordered on the app and it said delivery would be between 6:34 and 6:44 . Well never received it in that time . Called the store and was put on hold for 10 minutes before our food finally showed up at 7:20 pm . Pizza was cold and had not much sauce on it . Should have looked at the reviews before i ordered. Wont be ordering from here again.

Food: 1

Service: 1

Pavithran Pavi

Service was great. The taste of the pizza should be improved with the cook.

Atmosphere: 5

Food: 3

Service: 5

Hayley Stevens

App said it arrived at 9:18pm , was never delivered , called the store she said that I should give it 5 or 10 minutes and then call her back if it’s not delivered. Never showed . Called the store back no answer , just kept getting the automated service , got transferred by costumer service to store still no answer . & still no pizza .

Cynthia Hightower

We dined in and were treated very special... 3 grandkids are pizza while still hot. Great hospitality

Atmosphere: 5

Food: 5

Service: 5

Sharon Blount

I loved the customer service and timely response. But the pizza didn't taste good and it was cold. I still will give them another chance.

Atmosphere: 5

Food: 3

Service: 5

Tommy Athakhane

Took my order 15 minutes before they close at 12am took me it'll be delivered within 30 minutes so I'm waiting get a confirmation texts and everything about my delivery order that it's on the way shortly then at about 12am I get a call from one of the employees there saying that they shut down the ovens at 1130pm and that my food is not coming. SMH

Service: 1

Jose Alvarado

Waited over 40 minutes to be told I'm impatient, after originally being told it was getting sliced up...

Atmosphere: 1

Service: 1

William Delaney

Pizza was great. Taste like the original Pizza Hut recipe!

Recommended dishes: Pepperoni Pizza, Supreme Pizza

Juan Figueroa

Great pizza all time

Atmosphere: 3

Food: 4

Service: 4

Arena Club

Very irresponsible staff, I ordered cheese pizza but they packed pepperoni, I drove 10 miles for return the wrong order, but they didn’t care.

Mina Hamilton

I ordered a pizza, it was delivered. The pizza was not what I ordered, I rejected it, reordered after they put me on hold 30 min. just to find out after waiting 50 minutes on my pizza. That they are not replacing it after I was told it was on the way. Bad business all the way around. I love Pizza Hut.

Melvin Perry

I ordered at this location. I was told that with my number, I would receive my points.
This has happened twice now. The store manager Jay D just screams that she has no control and does not know to whom to refer the issue.
I have ordered from competitors since. I will like use the points I have and close the account.

Atmosphere: 1

Food: 1

Service: 1

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