They act like they are afraid to put pizza sauce and cheese on your pizza. Then they tried to literally fill each empty spot with cheese than to sprinkle the cheese on there when i told them it looks dry with barely any ingredients.Then they all have the excuse they have a new cook...and they have a certain amount to put on the pizza. I don't believe I will be returning and the pizza hut app. Is not giving me my points.
Bad service ? they make you wait a long time even when ordering in the
Atmosphere: 2
Food: 4
Service: 1
Tavion Mccullough
They try to charge me $50 for a large pizza would not recommend. When I got to the counter. The lady took my money and did not give me change back. Another lady said earlier they had took a slice of pizza from her pizza My mom came in there and had to get our money back. And we did not want the pizza.
The order was scheduled to be ready by 6:33 pm EST. I arrived at 6:30 pm EST and was told I had a 5-minute wait by the service help. The gentleman was nice and has always been nice at this location. Cool, after waiting 10 minutes, the manager finally noticed that I was waiting and asked if I had been helped. I replied yes.A few customers walked in and one customer eventually walked to the back of the store. It appeared he may have worked there before. However, he was dressed in plain clothes, I watched him wash his hands in the back and start helping take the pizzas out of the oven. At that point, I was no longer interested in my order, given a random person could walk in the back in street clothes and offer to help. Even if he was a former employee.At this point, I had been waiting 20 minutes and was no longer interested in my order. I asked for a refund.Gigi, the manager of the store, said the reason the food was late was that it was "pre-Christmas Eve", an explanation, I had never heard before. Before I asked for my refund, she was very rude, and unprofessional and will probably be the reason I avoid that location moving forward, even if it adds another 10/15 minutes to my time. Her tone and lack of décor were very unprofessional. She speaks rudely to customers and as a customer, you do not have to spend money at places where your services isn't wanted.After getting my refund and leaving, I noticed another "customer" in regular street clothes walk to the back and start helping. I guess, that is normal at this location.After looking at the other google reviews, I should have known this was par for the course at this location.P.S. I decided to go to Dominos and my order only took 10 minutes and was on time without any issues or rude behavior from the manager, on "Pre-Christmas Eve". Avoid this location, its not worth it.
Atmosphere: 1
Food: 1
Service: 1
Sanjay Parmar
Worst pizza hut pizza I had from this
Atmosphere: 4
Food: 2
Service: 3
Jeanna Hunter
Friendly, quick accurate, and always willing to accommodate!Dietary restrictions: They ALWAYS Serve my light cheese pizza correctly.
Please save yourself a trip to the restroom! I got a simple cheese pizza and breadsticks and it was horrific. My kids and I felt horrible after ingesting. Customer service beyond terrible.
Tammie Fulmer
Terrible time trying to get my pizza delivered, they could have made a ton of money this weekend!
Laina S.
This location is very clean inside, (A+ health inspection rating), & my pizza, & other items, always look & tastes amazing when I order from here. Also, GG, Mr Craig, & rest of the staff are so pleasant & provide excellent customer service.
John Martinez
Waited over 2hrs for a delivery that never arrived and got put on hold when I called for nearly an hour. This place sucks
Good Customer Service From The Cashier. The pizza was good.
Luke
I never leave reviews but will make an exception for this location. Never prepared if you order ahead and drivers will cut in front of you in line. Bad franchise location
Brian Dotson
Ordered one large super supreme pizza thin crust via delivery and requested extra sauce. It was so dry most of it went in the trash. I paid over $30.00 for one pizza!!! Sent photos to Pizza Hut.
Mudassar Khan
Spoke with Erica, she has ridiculous customer service.. Pizza all Messed up and I don’t even eat pork and had pepperoni piece in pizza. Sweeping and making the pizza with the same unwashed hands. They need to be clean and hygiene. Will not recommend this business.
Brandon Foley
This is the best Pizza Hut I've been to in a long time the food is delicious and the customer service is excellent, respectful and polite ?
They act like they are afraid to put pizza sauce and cheese on your pizza. Then they tried to literally fill each empty spot with cheese than to sprinkle the cheese on there when i told them it looks dry with barely any ingredients.Then they all have the excuse they have a new cook...and they have a certain amount to put on the pizza. I don't believe I will be returning and the pizza hut app. Is not giving me my points.
Atmosphere: 3
Food: 2
Service: 3
Bad service ? they make you wait a long time even when ordering in the
Atmosphere: 2
Food: 4
Service: 1
They try to charge me $50 for a large pizza would not recommend. When I got to the counter. The lady took my money and did not give me change back. Another lady said earlier they had took a slice of pizza from her pizza My mom came in there and had to get our money back. And we did not want the pizza.
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Pepperoni Pizza, Breadsticks, Mozzarella Sticks, Supreme Pizza, Meat Lovers Pizza, Cheese Sticks
The order was scheduled to be ready by 6:33 pm EST. I arrived at 6:30 pm EST and was told I had a 5-minute wait by the service help. The gentleman was nice and has always been nice at this location. Cool, after waiting 10 minutes, the manager finally noticed that I was waiting and asked if I had been helped. I replied yes.A few customers walked in and one customer eventually walked to the back of the store. It appeared he may have worked there before. However, he was dressed in plain clothes, I watched him wash his hands in the back and start helping take the pizzas out of the oven. At that point, I was no longer interested in my order, given a random person could walk in the back in street clothes and offer to help. Even if he was a former employee.At this point, I had been waiting 20 minutes and was no longer interested in my order. I asked for a refund.Gigi, the manager of the store, said the reason the food was late was that it was "pre-Christmas Eve", an explanation, I had never heard before. Before I asked for my refund, she was very rude, and unprofessional and will probably be the reason I avoid that location moving forward, even if it adds another 10/15 minutes to my time. Her tone and lack of décor were very unprofessional. She speaks rudely to customers and as a customer, you do not have to spend money at places where your services isn't wanted.After getting my refund and leaving, I noticed another "customer" in regular street clothes walk to the back and start helping. I guess, that is normal at this location.After looking at the other google reviews, I should have known this was par for the course at this location.P.S. I decided to go to Dominos and my order only took 10 minutes and was on time without any issues or rude behavior from the manager, on "Pre-Christmas Eve". Avoid this location, its not worth it.
Atmosphere: 1
Food: 1
Service: 1
Worst pizza hut pizza I had from this
Atmosphere: 4
Food: 2
Service: 3
Friendly, quick accurate, and always willing to accommodate!Dietary restrictions: They ALWAYS Serve my light cheese pizza correctly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnabon Mini Rolls, Oven-Baked Chicken Alfredo Pasta, Breaded Boneless Wings, Supreme Pizza
Please save yourself a trip to the restroom! I got a simple cheese pizza and breadsticks and it was horrific. My kids and I felt horrible after ingesting. Customer service beyond terrible.
Terrible time trying to get my pizza delivered, they could have made a ton of money this weekend!
This location is very clean inside, (A+ health inspection rating), & my pizza, & other items, always look & tastes amazing when I order from here. Also, GG, Mr Craig, & rest of the staff are so pleasant & provide excellent customer service.
Waited over 2hrs for a delivery that never arrived and got put on hold when I called for nearly an hour. This place sucks
Restaurantji Recommends
Good Customer Service From The Cashier. The pizza was good.
I never leave reviews but will make an exception for this location. Never prepared if you order ahead and drivers will cut in front of you in line. Bad franchise location
Ordered one large super supreme pizza thin crust via delivery and requested extra sauce. It was so dry most of it went in the trash. I paid over $30.00 for one pizza!!! Sent photos to Pizza Hut.
Spoke with Erica, she has ridiculous customer service.. Pizza all Messed up and I don’t even eat pork and had pepperoni piece in pizza. Sweeping and making the pizza with the same unwashed hands. They need to be clean and hygiene. Will not recommend this business.
This is the best Pizza Hut I've been to in a long time the food is delicious and the customer service is excellent, respectful and polite ?