Subway

3999 Austell Rd Suite 1004, Austell
(770) 819-3500

Recent Reviews

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John Doe

If cheap was a rating they would be 5 star. We went in and half the items were gone and it was very messy. The worker told us that the reason for the lack of inventory is due to the trucker strike right before the hurricane and the hurricane, however they are the ONLY subway in the area "supposedly" still affected by that.
We went to go order and tried to use a paper coupon from the local paper, fl1299, and the worker stated that she cannot take that coupon. She said she cannot take any coupons that result in more than a few dollar loss for the store. Crazy, I know. I decided to go online to check if I could use the app to order and sure enough, her store takes the coupon on the app. Now I know for a fact that some subways can turn off the coupon stuff if they actually do not take coupons, but what is going on in this store just seems super shady. If more people reported these chain restaurants that are not up to par, than the corporate headquarters would be forced to whip them into shape. Google Subway listens to report this subway. Information is: store #: 28731 manager: Chris.

Service: 1

Steve Cook

Appeared reasonably clean. Food items were fresh.

Atmosphere: 4

Food: 4

Service: 4

Xim Me

Slow service but that is all subways lol karma and this other guy didn’t get his name but they were friendly and social

Immanuel Ferrer

Ms. Candy’s customer service was amazing thank you 🙏🏼

Atmosphere: 5

Food: 5

Service: 5

Tasha Wheeling

The store was out of a lot of items, bathrooms were dirty, and the bathroom doors do not have a lock on them

Atmosphere: 1

Food: 3

Service: 1

Lee S.

I actually pulled up around probably 12:00 p.m. 3 weeks ago to get a sandwich. There was no one inside and there was a gentleman outside that was smoking a cigarette. So I waited inside for about 3 or 4 minutes. No one ever came up front, but as I walked to my car I turned around and I saw that the gentleman who was smoking a cigarette was the worker who never acknowledged me to say I'm on a break. I'll be in in a minute. Minute never said anything. However, the fact that he was smoking a cigarette didn't seem to wash his hands. Made me say I would never eat at this subways as long as I live there's too many to go to. They're individually owned but the one I went to I would never ever eat there again. By the way, I left without ordering anything because he never came inside until after I got in my car and I literally sat in my car for 5 minutes and watched in disbelief as he went behind the counter. It made me wonder about the cleanliness. That was the third or fourth time since I've moved in this area that I've been in that Subway and it always feels like the workers are unkept, but he was absolutely the worst

Atmosphere: 1

Food: 1

Service: 1

Jo Strenad

They didn't have sour cream and onion chips :') or honey oat bread. Poor cutting of bread, proportion a little wonky... Workers coughing instead of being aloud for a sick day.

Atmosphere: 2

Food: 3

Service: 2

Bre'Aunna Brown-Slaw

The manager was working alone, multi tasking orders and was very pleasant. Thank you!

Charity Miller

I really enjoyed coming by today, everyone was so nice and respectful. This store has really improved since they changed the manager. He's super nice and has a great attitude towards the customers. Highly recommend this subway for anyone. The employees are really nice and respectful. I've been coming up here everyday almost, and enjoy it everytime.

Atmosphere: 5

Food: 5

Service: 5

Keisha Barkley

Came in on Sunday!!! This lady made my sandwich soooo sloppy. Did not enjoy my food!! I will not return to this location.

Atmosphere: 1

Food: 1

Service: 1

MERRILL DALE BARNARD

The food once it was fixed it was good. Just when I walked in customer service could have been better I walked up to where it said place your order & stood there for over 10mins there was two people working & then I was told I had to pay on the otherside to place my order which was a bit ridiculous.

Atmosphere: 4

Food: 5

Service: 3

YungBuckRunnaMuck

Chris is one of the best worker I've seen in a while.. he knows my order as soon as I get in. Anytime I have a few minutes of break I go there cuz I know he'll make my order in less than 5 mins. tbh it very convenient.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chipotle Southwest Steak & Cheese

Olive K

Do yourself a favor and let Karma go. Out of the three orders ahead of us and one behind us, she couldn't manage a normal serving of any topping on ANY of our sandwiches. When I say "oil and vinegar," I usually don't mean "soak through the bread." She also dragged her sweaty chest across the counter reaching for the sauces.

Atmosphere: 3

Food: 2

Service: 2

Chermelle Positive

These folks have messed my order up multiple times, lie, open the store late, and NEVER have what they’re suppose to. Today no salad tops, yesterday no footlong cookies, Churros, or pretzels, a couple weeks ago the soda machine wasn’t working. Horrible .

Atmosphere: 1

Food: 1

Service: 1

Ronee Robbins

Usually good but you guys were out of pickles and lettuce and didn’t say anything until my sun was out of the oven. Would’ve left if i knew you guys were missing ingredients. They should let customers know before they start making the sun and spending almost $20 on 2 6inch subs

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