Thumbs Up Diner - Austell

My food arrived cold and appeared to just thrown onto the plate. I love the atlanta location so I had the same high expectations for the austell one and they dropped the ball big time. The pancake was so cold my butter wouldn’t even melt. I asked for cheese eggs it looked like there was just a few shreds put on top and the grits were so watery with no flavor. Highly disappointed in my experience at the austell location. Also our server didn’t check on us either. I will not return :(

Atmosphere: 4

Food: 1

Service: 3

Recommended dishes: Smoked Chicken, French Toast Special

Place was nice, service was great but the food was just ok.

Atmosphere: 5

Food: 3

Service: 5

If you haven’t please get the salmon croquettes.. they taste so good !!!

Atmosphere: 4

Food: 5

Service: 4

Just a pregnant lady craving French toast and omgggg my meal was so delicious!! I also have two small kiddos so it’s hard getting everyone in/out to pick up an order so I asked if the location offered curbside. While curbside wasn’t an option that was advertised, Gracie was so kind enough to bring my order out to me and was the absolute sweetest!!! Thanks, Gracie!!! I’ll be back for more French toast!! 😋

Food: 5

Service: 5

Neither one of the servers wanted to wait on me. I had to repeatedly seek them out for service, including to order my meal.

Atmosphere: 4

Food: 5

Service: 2

Stopped in for lunch and was excited to dig in. Great menu.

Atmosphere: 5

Food: 5

Service: 5

🤤🤤🤤

Atmosphere: 5

Food: 5

Service: 5

The food was delicious.

Atmosphere: 5

Food: 5

Service: 5

Great little Breakfast and Lunch venue with reasonable prices.

Atmosphere: 5

Food: 5

Service: 5

Thumbs Up Diners are a special Atlanta experience. There are several across the metro area. My first experience was at their East Point location when we lived a few blocks away back in 2016. We’ve also been to their Douglasville location many times. So I think we can confidently say we know how to qualify this location as well.

3 things I loved about this location…1) the flavor, 2) the excellent service with that touch of southern hospitality, and 3) the cleanliness.

For my money Thumbs Up has the best breakfast sandwich around. I recommend paying the $.75 up charge to get yours on a toasted bagel. The skillets here are good. The pancakes, french toast and waffles are all delicious and massive in size…one will fill you up. I’m always a sucker for their grits…cheesy or with shrimp or fish…it’s a southern thing. You gotta try them.

Their lunch fare is also good. The chicken sandwiches are delicious.

The one drawback at this location was that, if the four of us, two of us did not get exactly what we ordered. It was close, but a little extra attention to detail can go a long way.

For the sake of being completely transparent…in 2025…after tax and tip…expect to pay at least $20/pp for breakfast. Thumbs Up might not be the cheapest place around, but it will always be one of my favorites.

Atmosphere: 5

Food: 4

Service: 5

This was an old-time diner feel with amazing food. The staff was courteous and professional, the food was great and the prices were reasonable.

Atmosphere: 4

Food: 5

Service: 5

Shame - why use powdered eggs in place of real ? The scrambled plate came from the hotel down the street . Coffee is weak and tasteless . The waitress did her best. Our first and last time and we really wanted it to be better

Atmosphere: 3

Food: 1

Service: 4

Was in there about 3:00 on Wednesday and my friend who is the Celiac got the wheat back pancakes and they had somehow been exposed to flour we got home in about 1 hour later she started throwing up and diarrhea from it. You can't use the same pan or let flour come in contact with the buckwheat at all their cook needs to know more about how to prepare for a Celiac no gluten can come into contact with their food. Otherwise the food was good but dangerous.

Small hidden gem! ♥️ Food is always fresh and delicious. Service is wonderful and personable.

Atmosphere: 5

Food: 5

Service: 4

This was my third time here at thumbs up. I enjoyed the food here. I do understand that this is a small diner, and there may be a wait however NEW customers are not invisible. A simple Hello, Welcome in, be right with you is fine. Not talking to people walking in is insane. I thought you wanted to keep people coming back!!!!

Atmosphere: 3

Food: 3

Service: 1