😳🤯 Unacceptable Behavior from Arby’s Management in Blairsville 😡
This afternoon at the Blairsville Arby’s, I experienced something that left me shocked and disappointed. As I was getting out of my car to grab $10.42 that I was short on my bill, the man pictured — the general manager of that Arby’s — honked his horn at me.
To be clear, the entire moment took less than 60 seconds to get the change— my son already had the $10 bill in his hand, and I literally grabbed 42 cents in change from my console and shut the door. That’s when he honked at me. When I raised my arms to see what he needed, he became defensive. When I raised my arms again, he started to get out of his car, acting aggressive and confrontational.
There was defensive behavior on both of our parts in the parking lot, but things escalated when he began being disrespectful because he wanted the parking spot next to my car. that at this point was already free and clear because we were trying to walk into the restaurant. My son stated several times for him not to speak to me that way as he began to get more defensive himself. Yes, my son was also on the extreme defense — and I give him no excuses — but he’s 16 years old, and this was a grown man.
At that point, all three of us were defensive and on edge, so I stepped in to separate the situation that was clearly escalating. We came inside the restaurant to diffuse things, and I explained to the employees what had happened — that the man was still sitting in his car near mine.
From behind the employee counter, he came in and continued to cause a scene, yelling at us in front of customers.
at this point, I never raise my voice, trying to keep things calm. I asked for the general manager’s phone number. He informed me that he was the general manager and refused to provide contact information for anyone above him.
Eventually, he set an email address down on the table in the lobby — right by the entrance — and loudly told us he never wanted to see us there again, once more in front of all the customers.
What’s even more disappointing is that I had just spent $52 on a meal to sit down with my family — a meal I never even got to enjoy. Everyone at our table was so unnerved by what happened. A very kind employee later came up to apologize for her boss’s behavior, saying several times that no one should ever be treated that way in front of so many people.
No parent or child should ever be treated this way — especially by someone in a position of leadership representing a business in our community. Respect, professionalism, and basic decency should always come first.
Atmosphere: 1
Service: 1
Hiranger66
Steak bowl was really good!! Dan and his crew did an excellent job with service and preparation.
Atmosphere: 5
Food: 5
Service: 5
Dakota Keys
I literally ordered a turkey bacon and ranch sandwich.... it came without any damn turkey!!! I wish I made this up but yeah just pathetic. At this point just close down
Atmosphere: 1
Food: 1
Service: 1
douglas1965
Good service and quick to bring our food out.
Atmosphere: 4
Food: 4
Service: 4
Julie Schell
Very nice people that work there
Atmosphere: 4
Food: 4
Service: 4
Todd Loyd
One of my favorite Arby's. It may take a little longer at times but it's always fresh.
Atmosphere: 4
Food: 5
Service: 4
Shawn Burch
Food was disgusting
Atmosphere: 5
Food: 1
Service: 2
John Marshall
I was reminded why I havent gone to this Arby's in over a year. 1 car in drive thru and I was the only walk in to order. I went in for a special order, (regular bun instead of onion bun). They ignored that request. The fries sat in the warmer for the 5 minutes as I sat watched my Jamoca shack melt. Order was made quick, how ever it sat on the counter for 5 minutes while the staff was talking amongst themselves. Plus we got no more than a teaspoon of cheese on a Beef and Cheddars. I expected it to be bad. Wife was optimistic. I was right.
Absolutely the most uncomfortable experience. Guy working the windows was extremely rude. Sir you need to do better and be a little more kind. Hope you have the day you deserve. You never know what someone is go8ng thru
Atmosphere: 1
Food: 1
Service: 1
J K
The staff here were all quite friendly and offered extra condiments. Food was prepared wonderfully and equally as tasty. Definitely recommend this Arby's location in Blairsville, GA when visiting the area.
Atmosphere: 5
Food: 5
Service: 5
Mike B
If I could give zero stars, I would. Went by around 8 o'clock. Door was locked, no one answered the dive thru. Saw people inside, but got no service..... Disappointing! To make things even worse....they sent me a dead link to help make things better. I'm done with them.
Service: 1
Freda Wallace
Just got to mocha shakes but had to wait for a while to get them and price is a little high almost like five bucks a piece for two large shapes
Atmosphere: 3
Food: 4
Service: 3
Steve Benson
Tried the new cheese steak sandwich with great hope and it was a complete let down. Taste was a 2 star and would stick with French dip
😳🤯 Unacceptable Behavior from Arby’s Management in Blairsville 😡
This afternoon at the Blairsville Arby’s, I experienced something that left me shocked and disappointed. As I was getting out of my car to grab $10.42 that I was short on my bill, the man pictured — the general manager of that Arby’s — honked his horn at me.
To be clear, the entire moment took less than 60 seconds to get the change— my son already had the $10 bill in his hand, and I literally grabbed 42 cents in change from my console and shut the door. That’s when he honked at me. When I raised my arms to see what he needed, he became defensive. When I raised my arms again, he started to get out of his car, acting aggressive and confrontational.
There was defensive behavior on both of our parts in the parking lot, but things escalated when he began being disrespectful because he wanted the parking spot next to my car. that at this point was already free and clear because we were trying to walk into the restaurant. My son stated several times for him not to speak to me that way as he began to get more defensive himself. Yes, my son was also on the extreme defense — and I give him no excuses — but he’s 16 years old, and this was a grown man.
At that point, all three of us were defensive and on edge, so I stepped in to separate the situation that was clearly escalating. We came inside the restaurant to diffuse things, and I explained to the employees what had happened — that the man was still sitting in his car near mine.
From behind the employee counter, he came in and continued to cause a scene, yelling at us in front of customers.
at this point, I never raise my voice, trying to keep things calm. I asked for the general manager’s phone number. He informed me that he was the general manager and refused to provide contact information for anyone above him.
Eventually, he set an email address down on the table in the lobby — right by the entrance — and loudly told us he never wanted to see us there again, once more in front of all the customers.
What’s even more disappointing is that I had just spent $52 on a meal to sit down with my family — a meal I never even got to enjoy. Everyone at our table was so unnerved by what happened. A very kind employee later came up to apologize for her boss’s behavior, saying several times that no one should ever be treated that way in front of so many people.
No parent or child should ever be treated this way — especially by someone in a position of leadership representing a business in our community. Respect, professionalism, and basic decency should always come first.
Atmosphere: 1
Service: 1
Steak bowl was really good!! Dan and his crew did an excellent job with service and preparation.
Atmosphere: 5
Food: 5
Service: 5
I literally ordered a turkey bacon and ranch sandwich.... it came without any damn turkey!!! I wish I made this up but yeah just pathetic. At this point just close down
Atmosphere: 1
Food: 1
Service: 1
Good service and quick to bring our food out.
Atmosphere: 4
Food: 4
Service: 4
Very nice people that work there
Atmosphere: 4
Food: 4
Service: 4
One of my favorite Arby's. It may take a little longer at times but it's always fresh.
Atmosphere: 4
Food: 5
Service: 4
Food was disgusting
Atmosphere: 5
Food: 1
Service: 2
I was reminded why I havent gone to this Arby's in over a year. 1 car in drive thru and I was the only walk in to order. I went in for a special order, (regular bun instead of onion bun). They ignored that request. The fries sat in the warmer for the 5 minutes as I sat watched my Jamoca shack melt. Order was made quick, how ever it sat on the counter for 5 minutes while the staff was talking amongst themselves. Plus we got no more than a teaspoon of cheese on a Beef and Cheddars. I expected it to be bad. Wife was optimistic. I was right.
Atmosphere: 4
Food: 2
Service: 2
Love there food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Jamocha Shake, Classic French Dip \u0026 Swiss, Crinkle Fries Large, Chicken Bacon Swiss Sandwich, Apple Turnover, Half Pound Beef 'N Cheddar, Double Deluxe Burger, Roast Beef Cheese Slider
The manager was great. Very pleasant to do business with. We were just visitors passing thru town, he treated us like regular locals.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Absolutely the most uncomfortable experience. Guy working the windows was extremely rude. Sir you need to do better and be a little more kind. Hope you have the day you deserve. You never know what someone is go8ng thru
Atmosphere: 1
Food: 1
Service: 1
The staff here were all quite friendly and offered extra condiments. Food was prepared wonderfully and equally as tasty. Definitely recommend this Arby's location in Blairsville, GA when visiting the area.
Atmosphere: 5
Food: 5
Service: 5
If I could give zero stars, I would. Went by around 8 o'clock. Door was locked, no one answered the dive thru. Saw people inside, but got no service..... Disappointing! To make things even worse....they sent me a dead link to help make things better. I'm done with them.
Service: 1
Just got to mocha shakes but had to wait for a while to get them and price is a little high almost like five bucks a piece for two large shapes
Atmosphere: 3
Food: 4
Service: 3
Tried the new cheese steak sandwich with great hope and it was a complete let down. Taste was a 2 star and would stick with French dip
Atmosphere: 1
Food: 1
Service: 2
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