The drive thru is very efficient, we eat there almost every morning, Rick and Nikki are very pleasent and always take the extra step to make sure our order is correct and that we have everything we want before we drive off
Atmosphere: 5
Food: 5
Service: 5
Chad Vance
Nikki and Rick in the drive thru are awesome! Friendly staff, quick, hot, tasteful food!
Atmosphere: 5
Food: 5
Service: 5
Gracie Teems
came in 10 minutes before closing yet staff was friendly & made no complaints. on another note, please tip your service workers— just a few dollars can change someone's life.
Alex Verastegui
Alissa is the goat. This place is awesome. Highly recommended
Atmosphere: 5
Food: 5
Service: 5
J C.
Me and my family stopped over at this location for breakfast this morning and as we where ordering the got notice to close down do to water boil advisory from the health dept. As soon as Alyssa got the call she went into manger mode and pulled her team together and they all stepped up and took care of the customers that where eating and advised them. They all started to follow her lead and shut it all down . I hope and pray that this morning crew gets reimbursed for time loss . Please come support this location they have really good people working here .
Tim Downey
I was in Blue Ridge for vacation a week ago with my pregnant wife, our daughter, and friends. It was about 10 of us.
My group, which included myself, my pregnant wife, our daughter, and several friends, stood in a line of over twelve customers waiting to order for over 20 minutes. One of your employees made direct eye contact with us, then deliberately ignored everyone, walked behind the window, and began making biscuits instead of taking orders. She threw her hands up in frustration and displayed hostile attitude toward paying customers who had done absolutely nothing wrong.
As if that were not enough, the manager eventually walked in, headed straight to the back without a single acknowledgment of the customers waiting. He returned nearly ten minutes later only to state that he “just got there,” and continued to ignore the situation. At no point did he attempt to manage the line, offer assistance, or show any professionalism. The line had grown at this point
We were treated with blatant disrespect. My pregnant wife was left standing there, uncomfortable and unnoticed. This is not an overstatement: it was one of the worst customer service experiences we have ever encountered anywhere.
Your brand prides itself on hospitality, yet this location showed none. It is unacceptable. I would like to know what Bojangles intends to do to address this problem. Employees who treat customers that way should not be representing your company.
Atmosphere: 1
Service: 1
Debbie Crystal-Smith
Our drive through order was completely messed up and the tea is bitter.
Rhett
I'd typically give this place a 4-5 star review, but I loathe the AI order bot. It's very impersonal. You could have a pretty enjoyable day sitting there listening to customers order and getting angry with it. Take it away, please, #UnplugBolinda
N Nicholson
They prepared a huge chicken order, chili beans, and cole slaw for a church dinner. They had everything cooked and ready just as I was scheduled to arrive making sure that everything was fresh. They wheeled everything out and made life very easy that day! Great job and great food.
Still better than McDonald's
Atmosphere: 5
Food: 5
Service: 5
The drive thru is very efficient, we eat there almost every morning, Rick and Nikki are very pleasent and always take the extra step to make sure our order is correct and that we have everything we want before we drive off
Atmosphere: 5
Food: 5
Service: 5
Nikki and Rick in the drive thru are awesome! Friendly staff, quick, hot, tasteful food!
Atmosphere: 5
Food: 5
Service: 5
came in 10 minutes before closing yet staff was friendly & made no complaints. on another note, please tip your service workers— just a few dollars can change someone's life.
Alissa is the goat. This place is awesome. Highly recommended
Atmosphere: 5
Food: 5
Service: 5
Me and my family stopped over at this location for breakfast this morning and as we where ordering the got notice to close down do to water boil advisory from the health dept. As soon as Alyssa got the call she went into manger mode and pulled her team together and they all stepped up and took care of the customers that where eating and advised them. They all started to follow her lead and shut it all down . I hope and pray that this morning crew gets reimbursed for time loss . Please come support this location they have really good people working here .
I was in Blue Ridge for vacation a week ago with my pregnant wife, our daughter, and friends. It was about 10 of us.
My group, which included myself, my pregnant wife, our daughter, and several friends, stood in a line of over twelve customers waiting to order for over 20 minutes. One of your employees made direct eye contact with us, then deliberately ignored everyone, walked behind the window, and began making biscuits instead of taking orders. She threw her hands up in frustration and displayed hostile attitude toward paying customers who had done absolutely nothing wrong.
As if that were not enough, the manager eventually walked in, headed straight to the back without a single acknowledgment of the customers waiting. He returned nearly ten minutes later only to state that he “just got there,” and continued to ignore the situation. At no point did he attempt to manage the line, offer assistance, or show any professionalism. The line had grown at this point
We were treated with blatant disrespect. My pregnant wife was left standing there, uncomfortable and unnoticed. This is not an overstatement: it was one of the worst customer service experiences we have ever encountered anywhere.
Your brand prides itself on hospitality, yet this location showed none. It is unacceptable. I would like to know what Bojangles intends to do to address this problem. Employees who treat customers that way should not be representing your company.
Atmosphere: 1
Service: 1
Our drive through order was completely messed up and the tea is bitter.
I'd typically give this place a 4-5 star review, but I loathe the AI order bot. It's very impersonal. You could have a pretty enjoyable day sitting there listening to customers order and getting angry with it. Take it away, please, #UnplugBolinda
They prepared a huge chicken order, chili beans, and cole slaw for a church dinner. They had everything cooked and ready just as I was scheduled to arrive making sure that everything was fresh. They wheeled everything out and made life very easy that day! Great job and great food.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food was delicious but staff was rude.
Atmosphere: 4
Food: 5
Service: 4
All the old people in my life call this place home and I totally get it. It's the best biscuit In fast food.
Atmosphere: 4
Food: 5
Service: 5
Best biscuits. Had the biscuits and gravy.
Atmosphere: 5
Food: 5
Service: 5
Food was good but the attitude and rudeness of the cashier was terrible ruined my breakfast should have been more cashiers out front.
Atmosphere: 1
Food: 4
Service: 1
Fresh biscuits...
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