“This restaurant is fabulous, I have never had an issue until yesterday. I ordered the pabellon criollo plate which comes with sweet plantains. I also ordered a side of fried yuca and a side of avocados. When I got my meal, the sweet plantains were missing and my sides also. I explained to our waitress that I did not get the plantains nor my side dish. She apologized and brought them out to me. When I went to pay, I was charged for the plantains that should have been included in my meal. I explained this to her, but she kept arguing back that no it was extra which it wasn’t. I didn’t argue anymore and just paid it. $4.99 extra, which really $5.00 was not worth arguing for. But the principle of it! Like I said, the food is wonderful and we never had an issue until this. Makes me not want to go back. What a shame.“
“This restaurant is fabulous, I have never had an issue until yesterday. I ordered the pabellon criollo plate which comes with sweet plantains. I also ordered a side of fried yuca and a side of avocados. When I got my meal, the sweet plantains were missing and my sides also. I explained to our waitress that I did not get the plantains nor my side dish. She apologized and brought them out to me. When I went to pay, I was charged for the plantains that should have been included in my meal. I explained this to her, but she kept arguing back that no it was extra which it wasn’t. I didn’t argue anymore and just paid it. $4.99 extra, which really $5.00 was not worth arguing for. But the principle of it! Like I said, the food is wonderful and we never had an issue until this. Makes me not want to go back. What a shame.“