I decided last minute to pick up a large order for a business, thinking that I would have to wait a very long time, with the breakfast rush going on. I ordered at the counter and had my order in just a few minutes while they were serving other customers at the counter and at the drive-thru. Excellent service and very kind employees. The food was perfect, too.
Atmosphere: 5
Food: 5
Service: 5
Toni Kimball
Always enjoy Bremen Hardee's. Food is good and servers are friendly whether you eat inside or drive-thru. Burgers are tasty and really like the Original Bag. Hope it stays on the menu a long time. Two sandwiches, fries and a beverage for $5.99? Best deal in town. (Especially when one is low on cash.) The restaurant is always clean and they have diet Dr Pepper. What more could you ask for?
Atmosphere: 5
Food: 5
Service: 5
Makenzi Robinson
I drive past 3 Hardees to get to this one
Atmosphere: 4
Food: 5
Service: 5
Brett Russell
Hardees in bremen georgia top shelf service and food, give them a try and you will see why.
Atmosphere: 5
Food: 5
Service: 5
Paul Wright
Food was good but they forgot our condiments
Atmosphere: 4
Food: 4
Service: 3
Toby Stephens
The food and service at this Hardee's is awesome. I placed a mobile order and picked it up at the drive thru. The service was quick and the food was hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
Isaiah hill Hill
They didn’t put no pickles on my burger and was really rude at the window and the lady taking the orders was very snappy and rude and at the window they was cussing and I had my nephew that is in kindergarten hear those words
Atmosphere: 1
Food: 3
Service: 1
Caleb Smith
This is genuinely the best drive-through in town. It could be six cars- It is still a less than 10 minute wait. Order is never wrong and employees are always polite.
Atmosphere: 5
Food: 5
Service: 5
Laura Holder
Good place to go when you're hungry is quick and fast service
Atmosphere: 5
Food: 5
Service: 5
Anna Leeder
If I could give a complete zero star review across the board I would. I went to the Bremen location afternoon of 3/6/25 (today) to take advantage of the happy hour promo. I ordered at the speaker with an anssociate and waited in the car line. Upon arriving at the window I provided my phone for her to scan the QR code. It was not working. The associate went to get Christina, a shift lead who kept trying. We waited for it to regenerate and it still would not take in the computer. It seemed like an issue with the computer as it thought I was using points and not a coupon.
Christina recommended taking a screenshot and went to speak with her boss who was there- an assistant store manager named Donna Starnes. As soon as she approached the window, she was exuding an attitude. I was told that I had to use the app and it was my problem not the store’s. I explained that it provided a QR code to redeem through the app with the store. She would not budge. And kept insisting it was a personal problem. I asked for her information or a card. She was condescending, dismissive and facetious during the interaction. She told me if I have an issue to come see Vicki in the morning.
I asked for her district manager’s information and she would not provide details other than a first name. I asked why she could not assist me as a one time courtesy with the adjustment on the price of the order and she declined and said it was not poor customer service when I told her it was and that this whole experience could have been very different. The entire interaction from when I ordered at the window until when I left was over 30 minutes. There were at least five cars behind me and while at the window trying to work on a resolution, at least one of the customer’s had called the store and advised that they would be by in the morning to speak with Vicki over the amount of time things are taking in the drive through.
I am quite disappointed in my interaction with Donna. There was no need for her to be so rude. What concerns me the most is her unwillingness to provide a great customer service experience. It not only affected me by not receiving any food I ordered but also the plethora of people behind me who suffered a loss of time because she kept wanting to engage in a conversation going no where.
Unfortunately there is not a way to call a customer service number and this is not a corporate location so I am hoping I am reached out to be either franchise owner or a district manager.
I had such a great beginning interaction with the associate and shift lead- it is a shame that Ms Donna did not take the lead in continuing the positive interaction to prevent this from happening. It
I decided last minute to pick up a large order for a business, thinking that I would have to wait a very long time, with the breakfast rush going on. I ordered at the counter and had my order in just a few minutes while they were serving other customers at the counter and at the drive-thru. Excellent service and very kind employees. The food was perfect, too.
Atmosphere: 5
Food: 5
Service: 5
Always enjoy Bremen Hardee's. Food is good and servers are friendly whether you eat inside or drive-thru. Burgers are tasty and really like the Original Bag. Hope it stays on the menu a long time. Two sandwiches, fries and a beverage for $5.99? Best deal in town. (Especially when one is low on cash.) The restaurant is always clean and they have diet Dr Pepper. What more could you ask for?
Atmosphere: 5
Food: 5
Service: 5
I drive past 3 Hardees to get to this one
Atmosphere: 4
Food: 5
Service: 5
Hardees in bremen georgia top shelf service and food, give them a try and you will see why.
Atmosphere: 5
Food: 5
Service: 5
Food was good but they forgot our condiments
Atmosphere: 4
Food: 4
Service: 3
The food and service at this Hardee's is awesome. I placed a mobile order and picked it up at the drive thru. The service was quick and the food was hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
They didn’t put no pickles on my burger and was really rude at the window and the lady taking the orders was very snappy and rude and at the window they was cussing and I had my nephew that is in kindergarten hear those words
Atmosphere: 1
Food: 3
Service: 1
This is genuinely the best drive-through in town. It could be six cars- It is still a less than 10 minute wait. Order is never wrong and employees are always polite.
Atmosphere: 5
Food: 5
Service: 5
Good place to go when you're hungry is quick and fast service
Atmosphere: 5
Food: 5
Service: 5
If I could give a complete zero star review across the board I would. I went to the Bremen location afternoon of 3/6/25 (today) to take advantage of the happy hour promo. I ordered at the speaker with an anssociate and waited in the car line. Upon arriving at the window I provided my phone for her to scan the QR code. It was not working. The associate went to get Christina, a shift lead who kept trying. We waited for it to regenerate and it still would not take in the computer. It seemed like an issue with the computer as it thought I was using points and not a coupon.
Christina recommended taking a screenshot and went to speak with her boss who was there- an assistant store manager named Donna Starnes. As soon as she approached the window, she was exuding an attitude. I was told that I had to use the app and it was my problem not the store’s. I explained that it provided a QR code to redeem through the app with the store. She would not budge. And kept insisting it was a personal problem. I asked for her information or a card. She was condescending, dismissive and facetious during the interaction. She told me if I have an issue to come see Vicki in the morning.
I asked for her district manager’s information and she would not provide details other than a first name. I asked why she could not assist me as a one time courtesy with the adjustment on the price of the order and she declined and said it was not poor customer service when I told her it was and that this whole experience could have been very different. The entire interaction from when I ordered at the window until when I left was over 30 minutes. There were at least five cars behind me and while at the window trying to work on a resolution, at least one of the customer’s had called the store and advised that they would be by in the morning to speak with Vicki over the amount of time things are taking in the drive through.
I am quite disappointed in my interaction with Donna. There was no need for her to be so rude. What concerns me the most is her unwillingness to provide a great customer service experience. It not only affected me by not receiving any food I ordered but also the plethora of people behind me who suffered a loss of time because she kept wanting to engage in a conversation going no where.
Unfortunately there is not a way to call a customer service number and this is not a corporate location so I am hoping I am reached out to be either franchise owner or a district manager.
I had such a great beginning interaction with the associate and shift lead- it is a shame that Ms Donna did not take the lead in continuing the positive interaction to prevent this from happening. It
Service: 1
Restaurantji Recommends
The customer service here is excellent. The workers are always so kind and courteous!
Food: 4
Service: 5
Had to wait on food longer than expected but it was delicious
It clearly says on the window two for $5.00. Says nothing about app only. I'll never go again. Isn't that faults advertisement .
Atmosphere: 2
Food: 1
Service: 1
The best swiss and mushroom burger
Atmosphere: 5
Food: 5
A little slow
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Cheeseburger
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