I just got some pretzel bites from here. I asked for small and was told there was only regular. As I was waiting for my friend's pretzel to finish, another guy came up and asked for small. They were just getting them out of the oven and made him one. They were also taking the bites off the counter to put up fresh ones. I was not offered any fresh ones. And when I asked for small, I was given attitude.
Atmosphere: 1
Food: 4
Service: 1
이나래
Stop hiring employees that doesn’t want to do their job. Forced to tip for handing out the pretzel. I walked by many times at the mall and most of the time there were no one to assist customers.
Atmosphere: 1
Food: 3
Service: 1
Ashley Sanchez
Service and food was amazing they were just out of some stuff!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Original Pretzel Nuggets
DP
$13+ for a cup of pretzel nuggets and a coke. It’s just remarkably stupid how expensive it is. It would be ok to splurge if the nuggets weren’t totally awful. Incredibly under baked, very, very thick and just tasted terrible. And the Coke was flat. Yikes. Based on the other reviews this seems to be the norm for this location, like the rude and eye rolling service. Worst pretzel I’ve ever had, and I’ve eaten one off the ground! Looks like this is my last time coming to this one!
Jessica Robinson
If I could give less than 1 star I would. I was at the Mall of Georgia location today with my children and mom. We ordered our drinks and pretzels and specified no whipped cream on one of the drinks. The cashier was rude the entire interaction from the greeting (non-existent). She started making our drinks and put whipped cream on both drinks. We called attention to it and she just looked at us and said "oh well" and proceeded to hand over both drinks. I asked for a new drink or to remove the whipped cream and she simply rolled her eyes and dumped out the whipped cream in the drink machine overflow. The manager corrected her about leaving it there, to which she turns and points at us and says " well someone told me to take it off" and kept muttering to her coworkers. This was completely unacceptable and child-like behavior, in which my children witnessed. It's really sad because this is one of my favorite spots in the mall, but after this interaction, I will not return. Unfortunately, based on the terrible reviews, this seems to be the standard of this establishment. Do better.
S Rodgers
Great spot for a snack in the mall with easy app ordering.
Atmosphere: 5
Food: 5
Service: 5
Amber Robertson
Not enough flavor to the pretzel nuggets.They are cheap on the Cinnamon &
Atmosphere: 5
Food: 1
Service: 4
Recommended dishes: Original Pretzel Nuggets
Salman D. Fish
Bad customer service. 20 minutes for a pretzel. Lines too long for an argument at the counter…
Earnest S
Best location I experienced in a long time. Thanks to the whole staff for a great
Bad customer service. 20 minutes for a pretzel. Lines too long for an argument at the counter…
Kanon Folkman (wubblyjubbly)
The cashier who worked the kiosk, I believe his name was “Brick Johnson?” Or something along those lines, provided the greatest customer service I’ve ever received. I required additional sodium in my pretzel, and he happily complied with a smile. I will be revisiting.
Bric McCauley
Told me 15 minutes on a hot dog the worst
Vlayner Santeliz
Very good pretzels.
Just Washington
Alot of people complain about the attitude, but most customers are fine as long as there is minimal attitude back towards the staff. Overall hard works and good snacks
wait to long time
I just got some pretzel bites from here. I asked for small and was told there was only regular. As I was waiting for my friend's pretzel to finish, another guy came up and asked for small. They were just getting them out of the oven and made him one. They were also taking the bites off the counter to put up fresh ones. I was not offered any fresh ones. And when I asked for small, I was given attitude.
Atmosphere: 1
Food: 4
Service: 1
Stop hiring employees that doesn’t want to do their job. Forced to tip for handing out the pretzel. I walked by many times at the mall and most of the time there were no one to assist customers.
Atmosphere: 1
Food: 3
Service: 1
Service and food was amazing they were just out of some stuff!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Original Pretzel Nuggets
$13+ for a cup of pretzel nuggets and a coke. It’s just remarkably stupid how expensive it is. It would be ok to splurge if the nuggets weren’t totally awful. Incredibly under baked, very, very thick and just tasted terrible. And the Coke was flat. Yikes. Based on the other reviews this seems to be the norm for this location, like the rude and eye rolling service. Worst pretzel I’ve ever had, and I’ve eaten one off the ground! Looks like this is my last time coming to this one!
If I could give less than 1 star I would. I was at the Mall of Georgia location today with my children and mom. We ordered our drinks and pretzels and specified no whipped cream on one of the drinks. The cashier was rude the entire interaction from the greeting (non-existent). She started making our drinks and put whipped cream on both drinks. We called attention to it and she just looked at us and said "oh well" and proceeded to hand over both drinks. I asked for a new drink or to remove the whipped cream and she simply rolled her eyes and dumped out the whipped cream in the drink machine overflow. The manager corrected her about leaving it there, to which she turns and points at us and says " well someone told me to take it off" and kept muttering to her coworkers. This was completely unacceptable and child-like behavior, in which my children witnessed. It's really sad because this is one of my favorite spots in the mall, but after this interaction, I will not return. Unfortunately, based on the terrible reviews, this seems to be the standard of this establishment. Do better.
Great spot for a snack in the mall with easy app ordering.
Atmosphere: 5
Food: 5
Service: 5
Not enough flavor to the pretzel nuggets.They are cheap on the Cinnamon &
Atmosphere: 5
Food: 1
Service: 4
Recommended dishes: Original Pretzel Nuggets
Bad customer service. 20 minutes for a pretzel. Lines too long for an argument at the counter…
Best location I experienced in a long time. Thanks to the whole staff for a great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mini Pretzel Dogs
Restaurantji Recommends
Bad customer service. 20 minutes for a pretzel. Lines too long for an argument at the counter…
The cashier who worked the kiosk, I believe his name was “Brick Johnson?” Or something along those lines, provided the greatest customer service I’ve ever received. I required additional sodium in my pretzel, and he happily complied with a smile. I will be revisiting.
Told me 15 minutes on a hot dog the worst
Very good pretzels.
Alot of people complain about the attitude, but most customers are fine as long as there is minimal attitude back towards the staff. Overall hard works and good snacks
Loading...