I just ordered an ice cream cone, supposedly a banana split. It came with all the cream melted, no caramel, no banana, two melted scoops of ice cream. That pittance alone cost me $20. I can get my money back.
Robert Michael
Me and my girlfriend and her daughter came here today but we have been here before and we love the ice cream it’s so delicious and the prices are reasonable I highly recommend this place
Valentina Caro
they had a long line to order today, I got on line to order (noticed that prices are not displayed anywhere wtf?) and one of the ladies working there told the people in front of me that they had to pay first and then order. we all listened and went to the cashier to pay, then the cashier told me that I had to order first, then pay and just sent us back to the line that had gotten even longer. ended up not ordering anything because I could tell that the customer service was horrible, 0 communication skills from the staff
Ana-Aly Ravji
The midnight cookies and cream dazzler sundae was great. I felt like it was a but pricey since it was $10, but the quantity of the ice cream and toppings was good which made the ice cream worth it.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Midnight Cookies and Cream Dazzler Sundae
grace lee
The manager was rude and seemed to lack social skill when interacting with customers. I communicated with her respectfully and have never had an issue with mall workers in the past. I came here twice on the same week and her attitude did not improve. The ice cream meets the general standards but I was dissatisfied with the service here.
Atmosphere: 2
Food: 4
Service: 1
Ja Reviewer
Another 5 got a shake, idk this place is so good I got two reviews here.
Dietary restrictions: There’s plenty of options
Kid-friendliness: Super easy even kids can order themselves
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pint of Hand Packed Ice Cream, Caramel Cone Ice Cream, Rocky Road Dazzler Sundae, Create Your Own Dazzler Sundae
grace
The manager was rude and seemed to lack social skill when interacting with customers. I communicated with her respectfully and have never had an issue with mall workers in the past. I came here twice on the same week and her attitude did not improve. The ice cream meets the general standards but I was dissatisfied with the service here.
sumit gevariya
Rude staff.
Atmosphere: 1
Food: 2
Service: 1
Michael Alan
Well...were do we start? The staff was fine...but the ice cream was as bland as I've ever had...rum raisen...hardly any raisens and absolutely no rum flavor...but here's the real.problem.; $7:75 for a single scoop in a waffle cone!!! $7.75!!! There's no prices listed so it comes as quite a shock when you go to pay.... Enjoy this place while you can because it will never last.
Atmosphere: 4
Food: 1
Service: 4
Jayson Diocares
No wonder why some other customers are upset because of overcharging and bad service. I ordered 3 of the same orders and the 3rd one overcharged me with $1 + almost 4 dollar tip. I gave them a $1 (cash) tip (so almost $5 tip in total) as I chose the custom to tip but didn't give me an option after I pressed. The asian kid helped the register to enter this but it seems like something was going on as they didn't print me the receipt if I didn't ask. I just noticed my receipt when I got home and viola! The owner or Haagen Daz company should do something about this. I have business as well but I don't do this!
Worst and Rudest customer service you will ever find !!I suggeest them to Learn English or try to understand what customer is saying !
Atmosphere: 1
Food: 1
Service: 1
Yash
Manager is Extremely Rude and Disrespectful to the my 8 year old !!Looking to get corporate number to raise a complaint on this incident !
Atmosphere: 1
Food: 1
Service: 1
Nikhila Nick
???Customers are treated as per your Race ! I was there on 11Nov2023 around 5.30 -6pm, The person gave me ice cream behaving very rude with him and this is not the first time , when asked I wanted to speak with manager , She told she was the manager !!
I just ordered an ice cream cone, supposedly a banana split. It came with all the cream melted, no caramel, no banana, two melted scoops of ice cream. That pittance alone cost me $20. I can get my money back.
Me and my girlfriend and her daughter came here today but we have been here before and we love the ice cream it’s so delicious and the prices are reasonable I highly recommend this place
they had a long line to order today, I got on line to order (noticed that prices are not displayed anywhere wtf?) and one of the ladies working there told the people in front of me that they had to pay first and then order. we all listened and went to the cashier to pay, then the cashier told me that I had to order first, then pay and just sent us back to the line that had gotten even longer. ended up not ordering anything because I could tell that the customer service was horrible, 0 communication skills from the staff
The midnight cookies and cream dazzler sundae was great. I felt like it was a but pricey since it was $10, but the quantity of the ice cream and toppings was good which made the ice cream worth it.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Midnight Cookies and Cream Dazzler Sundae
The manager was rude and seemed to lack social skill when interacting with customers. I communicated with her respectfully and have never had an issue with mall workers in the past. I came here twice on the same week and her attitude did not improve. The ice cream meets the general standards but I was dissatisfied with the service here.
Atmosphere: 2
Food: 4
Service: 1
Another 5 got a shake, idk this place is so good I got two reviews here.
Dietary restrictions: There’s plenty of options
Kid-friendliness: Super easy even kids can order themselves
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pint of Hand Packed Ice Cream, Caramel Cone Ice Cream, Rocky Road Dazzler Sundae, Create Your Own Dazzler Sundae
The manager was rude and seemed to lack social skill when interacting with customers. I communicated with her respectfully and have never had an issue with mall workers in the past. I came here twice on the same week and her attitude did not improve. The ice cream meets the general standards but I was dissatisfied with the service here.
Rude staff.
Atmosphere: 1
Food: 2
Service: 1
Well...were do we start? The staff was fine...but the ice cream was as bland as I've ever had...rum raisen...hardly any raisens and absolutely no rum flavor...but here's the real.problem.; $7:75 for a single scoop in a waffle cone!!! $7.75!!! There's no prices listed so it comes as quite a shock when you go to pay....
Enjoy this place while you can because it will never last.
Atmosphere: 4
Food: 1
Service: 4
No wonder why some other customers are upset because of overcharging and bad service. I ordered 3 of the same orders and the 3rd one overcharged me with $1 + almost 4 dollar tip. I gave them a $1 (cash) tip (so almost $5 tip in total) as I chose the custom to tip but didn't give me an option after I pressed. The asian kid helped the register to enter this but it seems like something was going on as they didn't print me the receipt if I didn't ask. I just noticed my receipt when I got home and viola! The owner or Haagen Daz company should do something about this. I have business as well but I don't do this!
Atmosphere: 5
Food: 5
Service: 1
Restaurantji Recommends
Worst and Rudest customer service you will ever find !!I suggeest them to Learn English or try to understand what customer is saying !
Atmosphere: 1
Food: 1
Service: 1
Manager is Extremely Rude and Disrespectful to the my 8 year old !!Looking to get corporate number to raise a complaint on this incident !
Atmosphere: 1
Food: 1
Service: 1
???Customers are treated as per your Race ! I was there on 11Nov2023 around 5.30 -6pm, The person gave me ice cream behaving very rude with him and this is not the first time , when asked I wanted to speak with manager , She told she was the manager !!
Atmosphere: 1
Food: 1
Service: 1
such a rude lady working there
Don’t throw the brownie at me bruh
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