“Manager Mandy and her staff really came through for us, excellent customer service!! We had an issue with another vendor in trying to contract for pregame meals for a middle school athletic team, and when I explained our situation Mandy worked with me to contract the same price points and choices that our previous vendor tried to take away. Her responsiveness and honesty in communicating what she could vs could not offer were refreshing. Not only did she help accommodate our needs very quickly, she took it upon herself to oversee our first order to ensure we were satisfied. Jersey Mike’s will be my first pick going forward!“
“Update-July 2025
We still like the sandwich shop but what’s up with the slamming door? It slams so hard that I’m afraid the glass is going to shatter. I can’t figure out why the owner with all the foot traffic has ignored this maintenance issue for almost a year or more. If store doesn’t open until 10am, pay somebody to fix the door before opening. IJS…JM at the Mall of GA Exchange doesn’t have this problem.
Jersey Mike’s has surpassed Jimmy John’s and Subway as my preferred sandwich establishment. They are really “A Sub Above!” I even find it superior to CS Chick, located near the mall. Today’s experience was largely consistent with previous visits, characterized by excellent service, attentive staff, and a lively store atmosphere. I particularly appreciate the manager’s friendly interactions with customers and the enthusiasm of her young staff.
Our usual order consists of grilled subs, chicken, or the Philly. The only minor suggestion is to remind the preparer to add additional condiments, as grilled sandwiches are served without them.
Despite this minor consideration, I highly recommend Jersey Mike’s. However, I advise against visiting during weekdays, particularly between 11:30 AM and 1:00 PM, if you are pressed for time and need to return to work promptly.“