i’m new to america and tried to call to ask about what they offer since i’ve never been, these persons did not have any respect for me or my accent, which struggles in english, i tried to call back but they didn’t would not answer, this place is horrible
Brandy Roe
Service was great! I had the spicy chicken spiracha in a bowl! It was delicious! Highly recommend it with extras!
Atmosphere: 5
Food: 5
Service: 5
Ck
My wife and I both had stomachache after eating here .... Vegetable were not fresh and bathroom was not cleaned.
Atmosphere: 1
Food: 1
Service: 1
pradeep kumar Kalangi
Unreachable phone number
Cesar Perdomo
Only the cookies where delivered and the wrong ones. I do not know nor do I care of anything happened with the app. They told me that I can go and pick it up but if I order a delivery it might mean that I can't nor I want to drive for any reason. I asedio if I can get a refund for just the sándwich and they told me no. It is disappointing. At least the guy that was on the phone was very polite.
Food: 1
Service: 4
Jeff
Too skimpy on meat on the sandwiches, but service was good
Atmosphere: 4
Food: 4
Service: 4
Jeremi Evans
As someone who has frequented this Subway location for years, it’s disappointing to see the steady decline in both service and quality. What was once a reliably decent stop for a quick bite has become an exercise in lowered expectations.
To start, this location rarely honors national deals or accepts common Subway coupons—something most other stores have no issue with. It’s frustrating to feel penalized for being a regular customer, especially when the chain promotes these offers widely.
Ordering ahead is supposed to save time, but it seems to come with a side of indifference here. Requesting a toasted sub? Don’t count on it. More often than not, you’ll be handed something lukewarm and limp, clearly untouched by any toaster oven.
The staff, who used to be reasonably attentive, now appear disinterested and lethargic. Simple requests—extra veggies, light sauce, toasted bread—seem to short-circuit the process entirely. It’s not a one-time fluke; it’s become a consistent pattern.
I haven’t given up on this location entirely, but unless there’s a clear turnaround in how it’s managed and staffed, I may start driving a bit further to one of the other locations that still seem to care.
Atmosphere: 2
Food: 4
Service: 1
Heather Poe
Always awesome at the Braselton location!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Johann and Mario
Excellent service. 100% recommended.
Atmosphere: 5
Food: 5
Service: 5
lejo varughese
It’s a very good 👍 nice customer service, food also delicious .
Use this location to cater 200 subs for my daughter’s birthday party and had an amazing experience from ordering delivery set up and of course great fresh tasting subs! Management and staff were amazing to work with especially with a large birthday party
Vegetarian options: Great offering
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lays Baked BBQ, Turkey Ham Roast Beef, Doritos Cool Ranch, Tuna, Sunchips Harvest Cheddar, Oatmeal Raisin, Cookies
Daniel Disheroon
Great help nice friendly clean
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Ham Roast Beef, Tuna, Oatmeal Raisin, The Boss, Black Forest Ham Egg & Cheese Wrap, Cookies
SOPHIA G.
I used to hate every time of sandwich. But when I tried this Subway's sandwich, I realized that I love sandwiches and Subway.
Atmosphere: 4
Food: 5
Service: 5
Renae Malcolm
Friendly staff great food
Atmosphere: 5
Food: 5
Service: 5
LV
Preparation skills are terrible, Workers barely speak english and will get the order wrong and the wrong amount will be placed on your order and they will NOT fix it they will continue on, Great workers but it seems like they weren’t even taught proper portion sizes or placement of ingredients. One side of your sandwich will be literally oozing mayonnaise while the other side has barely any. Just disgustingly handled wish i just threw it out instead of trying to eat it. Mind you the picture i attached is AFTER i removed some of the mayonnaise.
i’m new to america and tried to call to ask about what they offer since i’ve never been, these persons did not have any respect for me or my accent, which struggles in english, i tried to call back but they didn’t would not answer, this place is horrible
Service was great! I had the spicy chicken spiracha in a bowl! It was delicious! Highly recommend it with extras!
Atmosphere: 5
Food: 5
Service: 5
My wife and I both had stomachache after eating here .... Vegetable were not fresh and bathroom was not cleaned.
Atmosphere: 1
Food: 1
Service: 1
Unreachable phone number
Only the cookies where delivered and the wrong ones. I do not know nor do I care of anything happened with the app. They told me that I can go and pick it up but if I order a delivery it might mean that I can't nor I want to drive for any reason. I asedio if I can get a refund for just the sándwich and they told me no. It is disappointing. At least the guy that was on the phone was very polite.
Food: 1
Service: 4
Too skimpy on meat on the sandwiches, but service was good
Atmosphere: 4
Food: 4
Service: 4
As someone who has frequented this Subway location for years, it’s disappointing to see the steady decline in both service and quality. What was once a reliably decent stop for a quick bite has become an exercise in lowered expectations.
To start, this location rarely honors national deals or accepts common Subway coupons—something most other stores have no issue with. It’s frustrating to feel penalized for being a regular customer, especially when the chain promotes these offers widely.
Ordering ahead is supposed to save time, but it seems to come with a side of indifference here. Requesting a toasted sub? Don’t count on it. More often than not, you’ll be handed something lukewarm and limp, clearly untouched by any toaster oven.
The staff, who used to be reasonably attentive, now appear disinterested and lethargic. Simple requests—extra veggies, light sauce, toasted bread—seem to short-circuit the process entirely. It’s not a one-time fluke; it’s become a consistent pattern.
I haven’t given up on this location entirely, but unless there’s a clear turnaround in how it’s managed and staffed, I may start driving a bit further to one of the other locations that still seem to care.
Atmosphere: 2
Food: 4
Service: 1
Always awesome at the Braselton location!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Excellent service. 100% recommended.
Atmosphere: 5
Food: 5
Service: 5
It’s a very good 👍 nice customer service, food also delicious .
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Use this location to cater 200 subs for my daughter’s birthday party and had an amazing experience from ordering delivery set up and of course great fresh tasting subs! Management and staff were amazing to work with especially with a large birthday party
Vegetarian options: Great offering
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lays Baked BBQ, Turkey Ham Roast Beef, Doritos Cool Ranch, Tuna, Sunchips Harvest Cheddar, Oatmeal Raisin, Cookies
Great help nice friendly clean
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Ham Roast Beef, Tuna, Oatmeal Raisin, The Boss, Black Forest Ham Egg & Cheese Wrap, Cookies
I used to hate every time of sandwich. But when I tried this Subway's sandwich, I realized that I love sandwiches and Subway.
Atmosphere: 4
Food: 5
Service: 5
Friendly staff great food
Atmosphere: 5
Food: 5
Service: 5
Preparation skills are terrible, Workers barely speak english and will get the order wrong and the wrong amount will be placed on your order and they will NOT fix it they will continue on, Great workers but it seems like they weren’t even taught proper portion sizes or placement of ingredients. One side of your sandwich will be literally oozing mayonnaise while the other side has barely any. Just disgustingly handled wish i just threw it out instead of trying to eat it. Mind you the picture i attached is AFTER i removed some of the mayonnaise.
Atmosphere: 5
Food: 1
Service: 1
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