My sandwich was made absolutely perfect, the young man with the Wicks and glasses was very nice and welled mannered !
Atmosphere: 5
Food: 5
Service: 5
Alvin Salas
Last 2 weeks they have accepted my coupon and now that female says they don’t. She being lazy. It’s a subway coupon.
Michael
Dirtiest Subway yet! Men’s room was filthy with the trash overflowing and the sink looked like a car parts deep sink. Six inch sub was wadded up and cold despite ordering toasted. Had to request a large plastic cup which was retrieved from the back along with a large lid. Dinning floor and tables were so full of dirt and food, it’s obvious that they hadn’t been cleaned in days! On top of all that mess there were no napkin dispensers to be found anywhere! Can’t stand it when franchises try to CHEAT people out their hard earned money!
Atmosphere: 1
Food: 1
Service: 1
Jalane
Complaint against Subway store #10272-0 At 315 Hwy 49 North Suite A Byron GA I had a very disappointing experience at this Subway today due to poor customer service from one of the employees. The African American female employee who assisted me (long eyelashes, 5ft tall, very petite, with a nasal septum/nose ring, and unkempt uniform possibly early twenties) was rude, unprofessional, and did not seem to take pride in making a quality sandwich.
For example, when I asked for mayo on the bread (instead of on top of the meat and veggies), she dismissed my request in a rude manner. When I asked for the sandwich to be cut in fours, I received an eye roll instead of basic courtesy. The sandwich presentation was also very poor, which made it less enjoyable to eat.
Everyone can have a bad day, but customer service and respect should always be consistent. I strongly suggest that this employee receive additional training on how to properly serve customers, prepare food with care, and provide a welcoming experience.
I hope management takes this feedback seriously, because customers deserve better. I WILL NOT be returning.
Atmosphere: 1
Food: 1
Service: 1
James Jones
Not Happy at all. I visited this same Byron Ga location last week and the drink machine didn't work, thankfully they had sweet tea. Today I checked the drink machine before ordering and everything looked good. But I was wrong, after ordering $44 worth of meals I was told there was no ice after I asked about it. I just don't understand how you can let people come in and spend money without letting them know about the ice or drink machine in advance. Post it on the entrance door or tell people prior to taking there order. It's hot outside and I came here to relax and cool off while I enjoyed my meal. Unfortunately I'm just throwing this foot long in the garbage because I'm now sick to my stomach. I will not be visiting any subways again.
Service: 1
Michael Browning
Awesome service! I felt bad for the little guy woeking all alone behind the counter, but he absolutely RAN the whole store by himself.
Atmosphere: 5
Food: 5
Service: 5
Amy c
I just got home from picking up the food I ordered on the app. 2 ft long sandwiches and 6 cookies when I arrived, they were out of cookies. Since I already paid for them, I asked for chips instead. It seemed like a big deal but they accomodated. my sandwich was DRY. It did not have mayo, mustard, salt, pepper oil or vinegar. My daughter's sandwich had onions on it. She can't even stand the smell of onions so she wont be eating her sandwich at all I thought maybe I made several mistakes when ordering on the app but went back to check it and it was entered correctly which means the staff didn't read it. Also, my sandwich wasn't toasted which I ask for. I spent $30 for sandwiches we won't eat. Just got home from vacation so we are tired,the kitchen is bare and we're going to bed hungry.
Kavya Sri
Restrooms are gross!!!! Why dont they clean…
Sherice Meyer
Started to order 2 footlong meatball subs and when the female employee opened the container, they were all burnt and looked very old. We asked if she could please get a fresh batch and she said that was all she had, which was a lie. During this entire interaction, she was on her smartphone watch, talking to some random person and then talk started talking to that person about us. Deserve 0 stars and wish that was an option.
Atmosphere: 1
Food: 1
Service: 1
Ashley Moman
Bathroom was dirty - men’s and women’s. Sandwich was overly salty. Employees did not really care. Y
The food was thrown together and barely toasted. I was charged for 2 medium drinks . All the fountain drinks were out except lemonade . When I get home 5 minutes later ,found that it was nothing but water . This is my 3rd bad experience there . There will not be a 4th . I'm glad Jimmy Johns is coming
Heather Bennett
Tia helped us tonight. Great customer service and very friendly. She was doing her job as she was 2 people. She handled it like a boss!!! Thank you Tia you're amazing!!!
Reeseepee
This is for Geortez and Maddie! Last night I was provided phenomenal service by these two caring individuals! The store was immaculate as Geortez made an announcement that he was going to finish mopping and promptly came back to check me out and Maddie made me a bomb philly! Supervisor please big up these employees because awesome customer service is hard to come by nowadays! Thank you both!
P W
Got a sandwich and it tasted like cleaner..like chemical cleaner. My daughter ate a few bites before saying it tasted off. Will definitely not eat there again. I only hope she does not get sick from this. Absolutely disgusting.
My sandwich was made absolutely perfect, the young man with the Wicks and glasses was very nice and welled mannered !
Atmosphere: 5
Food: 5
Service: 5
Last 2 weeks they have accepted my coupon and now that female says they don’t. She being lazy. It’s a subway coupon.
Dirtiest Subway yet! Men’s room was filthy with the trash overflowing and the sink looked like a car parts deep sink. Six inch sub was wadded up and cold despite ordering toasted. Had to request a large plastic cup which was retrieved from the back along with a large lid. Dinning floor and tables were so full of dirt and food, it’s obvious that they hadn’t been cleaned in days!
On top of all that mess there were no napkin dispensers to be found anywhere!
Can’t stand it when franchises try to CHEAT people out their hard earned money!
Atmosphere: 1
Food: 1
Service: 1
Complaint against Subway store #10272-0
At 315 Hwy 49 North Suite A
Byron GA
I had a very disappointing experience at this Subway today due to poor customer service from one of the employees. The African American female employee who assisted me (long eyelashes, 5ft tall, very petite, with a nasal septum/nose ring, and unkempt uniform possibly early twenties) was rude, unprofessional, and did not seem to take pride in making a quality sandwich.
For example, when I asked for mayo on the bread (instead of on top of the meat and veggies), she dismissed my request in a rude manner. When I asked for the sandwich to be cut in fours, I received an eye roll instead of basic courtesy. The sandwich presentation was also very poor, which made it less enjoyable to eat.
Everyone can have a bad day, but customer service and respect should always be consistent. I strongly suggest that this employee receive additional training on how to properly serve customers, prepare food with care, and provide a welcoming experience.
I hope management takes this feedback seriously, because customers deserve better. I WILL NOT be returning.
Atmosphere: 1
Food: 1
Service: 1
Not Happy at all. I visited this same Byron Ga location last week and the drink machine didn't work, thankfully they had sweet tea. Today I checked the drink machine before ordering and everything looked good. But I was wrong, after ordering $44 worth of meals I was told there was no ice after I asked about it. I just don't understand how you can let people come in and spend money without letting them know about the ice or drink machine in advance. Post it on the entrance door or tell people prior to taking there order. It's hot outside and I came here to relax and cool off while I enjoyed my meal. Unfortunately I'm just throwing this foot long in the garbage because I'm now sick to my stomach. I will not be visiting any subways again.
Service: 1
Awesome service! I felt bad for the little guy woeking all alone behind the counter, but he absolutely RAN the whole store by himself.
Atmosphere: 5
Food: 5
Service: 5
I just got home from picking up the food I ordered on the app. 2 ft long sandwiches and 6 cookies when I arrived, they were out of cookies. Since I already paid for them, I asked for chips instead. It seemed like a big deal but they accomodated. my sandwich was DRY. It did not have mayo, mustard, salt, pepper oil or vinegar. My daughter's sandwich had onions on it. She can't even stand the smell of onions so she wont be eating her sandwich at all
I thought maybe I made several mistakes when ordering on the app but went back to check it and it was entered correctly which means the staff didn't read it. Also, my sandwich wasn't toasted which I ask for. I spent $30 for sandwiches we won't eat. Just got home from vacation so we are tired,the kitchen is bare and we're going to bed hungry.
Restrooms are gross!!!! Why dont they clean…
Started to order 2 footlong meatball subs and when the female employee opened the container, they were all burnt and looked very old. We asked if she could please get a fresh batch and she said that was all she had, which was a lie. During this entire interaction, she was on her smartphone watch, talking to some random person and then talk started talking to that person about us. Deserve 0 stars and wish that was an option.
Atmosphere: 1
Food: 1
Service: 1
Bathroom was dirty - men’s and women’s. Sandwich was overly salty. Employees did not really care. Y
Restaurantji Recommends
The food was thrown together and barely toasted. I was charged for 2 medium drinks . All the fountain drinks were out except lemonade . When I get home 5 minutes later ,found that it was nothing but water . This is my 3rd bad experience there . There will not be a 4th . I'm glad Jimmy Johns is coming
Tia helped us tonight. Great customer service and very friendly. She was doing her job as she was 2 people. She handled it like a boss!!! Thank you Tia you're amazing!!!
This is for Geortez and Maddie! Last night I was provided phenomenal service by these two caring individuals! The store was immaculate as Geortez made an announcement that he was going to finish mopping and promptly came back to check me out and Maddie made me a bomb philly! Supervisor please big up these employees because awesome customer service is hard to come by nowadays! Thank you both!
Got a sandwich and it tasted like cleaner..like chemical cleaner. My daughter ate a few bites before saying it tasted off. Will definitely not eat there again. I only hope she does not get sick from this. Absolutely disgusting.
Great service. Fresh bread.
Atmosphere: 5
Food: 5
Service: 5
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