Chick-fil-A

1316 S Park St, Carrollton
(770) 832-8538

Recent Reviews

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Supa Fay

This is my preferred place for worry-free fast food chicken. I feel they are less likely to have health, safety, or icky issues. Fast, friendly, efficient. I try other places and always come back here.

Vegetarian options: Yes

Dietary restrictions: Kosher

Atmosphere: 4

Food: 4

Service: 4

Diane Currie

I was offered a free item due to a extra charge on my meal and that was nice. The next time I stopped by I experienced bad customer service in the drive thru. I was in drive thru and stopped there for a good minute and 2 drive thru workers were standing there talking and neither one acknowledged my presence or said anything
The workers stood around talking and walked up to each other and were talking, and I didn't get any service. Even though I mentioned it to an associate and manager it was brushed off and no apologize. It like you should accept rude behavior no matter the circumstances these days, but I won't return there because I'm not going to accept it.

Atmosphere: 1

Food: 1

Service: 1

Tamika W

The wait time was much longer than I’ve ever experienced at Chic Fil

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Market Salad

Charming Prince

If disappointment had a flavor, it would taste like Chick-fil-A. First off, the line was longer than a DMV wait time, and for what? A sad, overhyped chicken sandwich that tasted like it was seasoned with someone’s last breath of enthusiasm. The waffle fries? More like ‘waffle lies’—soggy, limp, and colder than my ex’s heart. And don’t even get me started on the ‘legendary’ customer service. Sure, they smile, but it’s the kind of forced, dead-eyed grin that says, ‘I’d rather be anywhere else.’ Never again. One star, and that’s being generous.

Eric Brown

What’s the point in mobile ordering when you serve all the drive through customers first

Atmosphere: 1

Food: 5

Service: 1

liv Machado

I’ve been to this location many times and every time I go it has been getting worse. Just last week, I placed an order with a young lady in the drive through. She began to lean her whole body on my car which at first was no big deal. She repeatedly started touching and leaning on the car and when finalizing my order she slapped my car door in an attempt to be “friendly”. I was taught to not touch others personal property and in this case their car. When receiving my food I spoke to the team member about the occurrence. They followed my comment with SARCASM and I quote “ am I getting too close to it?” This was an absolutely ridiculous response to what had happened. If this business wants to keep succeeding then they need to work on their employees mannerisms and the way they engage with their customers. Throughout the whole occurrence I kept calm and respectful. There should’ve been no reason the employees to treat me in that manner. This whole situation was handled very unprofessional. I wish this location the best.

Atmosphere: 4

Food: 4

Service: 1

Susan Turner

Always so slow

Atmosphere: 2

Food: 3

Service: 1

3steveg

Service here is no longer existent. Third time tonight I left there with my food only to be short a sandwich. Shame on me for not checking (shouldn’t have to) and shame on me for going back here. Third strike….you’re out!

Avery East

I love Chick-Fil-A, however my experience at this location today shocked me. I placed a mobile order at 10:45 am, sat & waited in line for 30 minutes. During that time i only saw 2 orders being taken out, & others were just placed on a table. When I got my food, My fries were cold so I was already going to ask for fresh ones, but there were HASHBROWNS in my fries. I understand breakfast closes at 10:30, but when I recieved my food at 11:07, why were there hashbrowns from the bottom of the fryer in my food. I did recieve more fries, but they were soggy. It genuinely seems like the people in the back do not care

Atmosphere: 1

Food: 1

Service: 2

Edward Doll

Ordered a Chic Fila deluxe fried sandwich in the drive thru on 11/22 at 8pm and when I got to my hotel there was no chicken in the sandwich. Had to go back and wait in line again for 15 minutes to get a new order. I requested a coupon for a free item and they wouldn't Give me a call please me one.

Atmosphere: 4

Food: 5

Service: 2

Recommended dishes: Chick-Fil-A Chicken Sandwich

Courtney Vasquez

EXTREMELY disappointed in this chick fil a!!!!! Never have I experienced such poor attitude and customer service at one of these sites. The fruit bowl I ordered was a large which came to me half way full missing blueberries. When I spoke to who is the manager I was informed this is a large one and they are out of blueberries. I asked if we could have more strawberries due to them being out of blueberries and what I get is a nasty attitude nope we can’t it’s a corporate thing. I won’t be visiting here again.

Atmosphere: 1

Food: 1

Service: 1

Scott McCain

On their BUSY days,such as Friday and Saturday they need to add one-half hour to breakfast rush. People especially on Saturday like sleep in a little and by extending breakfast an extra 30 min. IT GIVE people a chance to still come Chic-Fil-A and get breakfast. The one Major thing that needs to be done is to bring some their original items,such as breakfast platters and
biscuits and gravy. Your breakfast menu has become stagnant and needs to be updated
badly,the sooner the better. Please lower your
prices or I START looking looking for someplace a little less Expensive

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Soup, Grilled Chicken, Grilled Nuggets

Patrick Oshields

30 minutes in the drive through is ridiculous

Atmosphere: 1

Service: 1

Timothy Manning

Try the pimento cheese sandwich ?

Atmosphere: 5

Food: 5

Service: 5

Zay Andrés

Wow. This is genuinely such an amazing experience I had. Kaylin took our order and she was very kind and also she was sweet during our order. I got my hands on the Banana Pudding Milkshake alongside a chocolate brownie. The atmosphere at this location is astonishing and beautiful.

The shake was very tasty and delicious. I could even taste the bits of banana pudding in it. The same said to the brownie. The flavor was tasty, and it was gooey. Oh and to make things better, they still say "my pleasure" to every customer including me when we thank them for taking care of our orders. Keep up the great work and I especially love the traditions of this chain.

Atmosphere: 5

Food: 5

Service: 5

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