Arby's

5655 GA-20, Cartersville
(770) 386-8578

Recent Reviews

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Sabrina Thompson

The sandwich tasted like cardboard.

Atmosphere: 3

Food: 1

Service: 5

Randy Pierson

20 minutes in the drive thru line and only two vehicles in front of me and that’s only to place the order! Looks like they are only taking and filling one order at a time. Ridiculous!

Atmosphere: 1

Food: 3

Service: 1

Iternity Robinson

they served me old food

Atmosphere: 1

Food: 1

Service: 1

Andy Ainsworth

I stopped in for to go order. Stood at counter, probably 2-3 minutes. No one took my order or acknowledged my presence.

Service: 1

Frances Moseley

Friendly staff, clean place , but sandwich and fries were cold. Or not fresh.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Roast Beef, Curly Fries Large

katie mccormick

Normally the food here is really good, it’s normally my go to Arby’s in town but today there was something off with the roast beef. It was like drenching wet. I’ve never got it from here and it be like that. Not to mention, after I finished my food I realized there was a hair in my au juice . That’s disgusting.

Food: 1

Jill Lamb Engstrom

Without your potato wedges, you just aren't you anymore

Atmosphere: 4

Food: 4

Service: 4

Larry Morris

Can’t even get a simple order right how hard is it to put no cheese

Food: 1

Service: 1

Joseph Owen

Came in after placing an order on the app. The app kept having issues, processed my payment and charged my card, yet the order never came through to the store. Ran it 6 times and it charged me each time. Spoke with the manager and he wouldn’t honor the coupons on the app. Arby’s needs to do a better job with their app being able to be used in the store as well as on the app.

Atmosphere: 3

Food: 3

Service: 1

Kalis Iacon

Slow as all get out. Will only take one order at a time. Then once that order is ready, then they will take another. Drive thru wraps around the building. People frequently drive off. My pick up order was 15 minutes later than what the pick up time was expected and I am still waiting in it as I write this.

Atmosphere: 3

Food: 5

Service: 1

Recommended dishes: Roast Beef

Mr. Lamb

The lady taking orders was friendly and polite, food came out pretty fast. I stopped in the drive through so not sure of the inside of this establishment I have ut 4 stars on the food because the fires were only half full and I specifically asked for 3 pepper sauce at the window and didn't get it. I got horsey sauce instead. So just double check your bags.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Curly Fries

Brendan Crowe

Average Arby’s, food not very fresh, portions smaller than I remember…

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Curly Fries

Tyler Lamb

The lady taking orders was friendly and polite, food came out pretty fast. I stopped in the drive through so not sure of the inside of this establishment I have ut 4 stars on the food because the fires were only half full and I specifically asked for 3 pepper sauce at the window and didn't get it. I got horsey sauce instead. So just double check your bags.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Curly Fries

April Hollis

We have gone to this location twice in the last two weeks. Each time, the staff are so kind and friendly. They seem very appreciative of your business, which is rare these days. The lobby was clean and stocked. The food is great. The drive thru was fast and efficient. Our orders have been correct and served by pleasant employees. Whoever manages this location has found a great team!

Atmosphere: 5

Food: 5

Service: 5

Tanya

Food was great store was ok tables and floor was sticky and the service was very very slow and the drive threw was not moving we ate inside due to this

Atmosphere: 3

Food: 5

Service: 2

Recommended dishes: Roast Beef, Curly Fries

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